LG NC2000, Owner'S Manual

Page 1: ...OWNER S MANUAL DIGITAL SIGNAGE MEDIA PLAYER DIGITAL SIGNAGE MEDIA PLAYER MODEL NC2000 www lge com Please read this manual carefully before operating your set and retain it for future reference ENGLISH ...

Page 2: ...ng SuperSign Player Summary Information 22 SuperSign Manager About SuperSign Manager 23 Product Information 23 How to Install SuperSign Manager 24 System Requirements 24 Installing the Program 25 Installing SuperSign Manager 26 Uninstalling the program 29 Starting SuperSign Manager 31 Starting SuperSign Manager 31 Logging In 31 Selecting Players 32 Setting Canvas 33 Selecting Templates or Layouts ...

Page 3: ...dit Menu 79 View Menu 79 Option Menu 80 Setting Menu 80 Help Menu 80 Required Software and Codec Package Installation 81 Required Software 81 Codec Package Installation 82 Files Supported by SuperSign 82 Microsoft Windows Embedded Standard Limitations 83 Swap Displays 84 SMTP Email Setting 85 ...

Page 4: ...On Active On Deep Sleep Mode Set Off Off Off Off Off Operating Conditions Operating Conditions Temperature 5 to 35 humidity 10 to 80 Storage Conditions Temperature 20 to 60 humidity 5 to 95 Operational Specifications Multi I O port Serial Port One external RS 232 Serial port USB Port Hi Speed USB 2 0 port 480 Mbps rate x5 LAN Port Realtek RTL8103E 10 100 Mbps Ethernet controller VGA HDMI Nvidia MC...

Page 5: ...0 consists of the following components Please check that these components are present prior to installing Attention The illustration may differ from your product Some of these items may change depending on circum stances NC2000 Setup Program User Manual screw x 2 ...

Page 6: ...s HDMI Out For an HDMI compatible monitor LAN Connector For a LAN cable USB In For USB type devices including memory hard disk CD ROM Key board and mouse PCI MINI EXPRESS card slot Provided for PCI Mini Express Cards A B C D Name and Functions of Each Part NC2000 C C A B D ...

Page 7: ...Guide as shown below NC2000 Connection We recommend you to use the items provided with your NC2000 and follow our instructions for integrating the product with your monitor in order to ensure the correct results Attention The monitor illustrations shown above to guide your integration may differ from your product How to Install ...

Page 8: ...re Media Player SuperSign Solution s media player includes the NC2000 hardware as well as its software SuperSign Solution provides the SuperSign Manager software an all in one management program that is used to control the display and the media player as well as create and distribute media What is SuperSign SuperSign Solution More information on SuperSign Manager is available in the SuperSign Mana...

Page 9: ...bar Its pop up menu will appear as shown below SuperSign Player can be customized for multiple users Log in to Setting Menu 3 Type in your password and click OK to view the SuperSign Player Menu as shown below SuperSign Player Settings The SuperSign Player s default password is set to 0000 You can change the password by yourself For details on password setting refer to Password of this document No...

Page 10: ...en there are more than one network card installed on your player SuperSign Player will automatically detect a network interface card available when the player is started Player IP setting Player IP setting is for the NC2000 IP settings It is set to Dynamic IP by default With Dynamic IP enabled the IP will be automatically generated With Static IP option you can assign a specific IP for NC2000 by y...

Page 11: ... Manager With Auto Setting selected the IP of the server using the same network as the player will be automatically assigned With Manual Setting selected you can choose a specific server IP Click the Save button to save the settings Attention Before continuing with the wizard please make sure you already have a SuperSign Manager installed on your server If not this wizard may not setup network con...

Page 12: ...server on which the SuperSign Manager is installed 1 Click Start Control Panel 2 On the control panel double click Network Connections 3 Right click Local Area Connection 4 Click Properties 5 Select Internet Protocol TCP IP and then click Properties 6 Internet Protocol TCP IP Registration Information dialog box appears 7 Check the default gateway address and the subnet mask For SuperSign Player ne...

Page 13: ... SuperSign Manager will use the name to identify the connected players SuperSign Player 4 Set the SuperSign player IP address Player s IP address can be assigned automatically or manually Choose the Dynamic IP when you want the wizard to automatically set the IP settings Choose the Static IP when you want to assign the IP address yourself ...

Page 14: ...running Start search 5 Set the IP address for the server on which the SuperSign manager is installed Server s IP address can be assigned automatically or manually Choose the Auto Setting when you want the wizard to automatically assign the IP address to the server Choose the Manual Setting when you want to assign the IP address yourself Attention If the network setting is failed with an error make...

Page 15: ...ayer Screen setting In the Screen setting menu you can choose the screen view type The type is set to Landscape by default Select Landscape when you place the monitor horizontally Select Portrait when you place the monitor vertically ...

Page 16: ...umber You will then have to use your new password to launch the SuperSign Player Menu If you select Enable you must type in your pass word to use the SuperSign Player Menu If you select Disable you can use the SuperSign Player Menu without entering the password 1 Enter a new password in Change menu and click the OK button Verify menu will be activated 2 In the Verify menu re enter the same passwor...

Page 17: ...With Enable selected the new program cannot be installed To apply the EWF change restart your system Attention When EWF was enabled the data will be deleted if you reboot the machine even though you saved data in the C drive If you want to keep the data save it in the D drive For more information on EWF visit the Microsoft website Settings of the SuperSign Player menu such as network and screen se...

Page 18: ...n to the same conditions that existed at the time of your purchase When you click the on the menu an alert window will be displayed as shown below The Initialize S W menu allows you to initialize the SuperSign Player settings Attention Even after you initialize the software the network settings will not be reset ...

Page 19: ...r with the new language 5 Change EWF to Enable on the SuperSign Player Menu 6 Reboot the system SuperSign Player Regional and Language Options Settings Regional and Language Options Settings If you want to change the language you can use Regional and Language Options of Microsoft Windows XP Embedded the NC2000 s Operating System You can change the language as follows Attention SuperSign Manager an...

Page 20: ... overlapped with more than two videos this may cause blinking The PowerDVD SE is included in SuperSign Player If you remove the PowerDVD from SuperSign Player quick video play will not be available If you use Transition Effect onto Full HD level pictures or more than two pictures playback may become slow A change to the Windows Standard Timeline will be applied after SuperSign Player is restarted ...

Page 21: ...Sign Manager is installed SuperSign Player is not connected to the server in which Su perSign Manager is installed Tray Icon Description If you click the ESC key on the Signage mode while videos are playing the video will pause and move to the desk top The SuperSign Player tray icon is located in the lower right of the desktop The SuperSign Player tray icon shows the server connectivity status as ...

Page 22: ...ansferred by SuperSign Manager You can select the content you want to play from the folder it was saved in Play Schedule You can play the content based on the SuperSign Player s schedule Delete schedule Delete the schedule stored in SuperSign Player Setting Go to the SuperSign Player Menu About the pro gram The program information including SuperSign Player version is shown here Exit Exit SuperSig...

Page 23: ...SuperSign Player Schedules can be assigned by period as well as time SuperSign Player Management You can register and manage more than one SuperSign Player on the same network You can manage the registered SuperSign Players by controlling their power on off multiple monitor connection and updates SuperSign Manager Product Information About SuperSign Manager SuperSign Manager is a network based com...

Page 24: ...S Windows XP sp3 or Window 2003 Server Graphics card memory 512 MB or higher SuperSign Manager System Requirements The SuperSign Manager is supplied with the NC2000 Insert the CD included in the NC2000 package into your PC and install SuperSign Manager SuperSign Manager PC Recommended Specifications SuperSign Manager PC Minimum Requirements SuperSign Manager basically supports Windows XP 32 bit Wi...

Page 25: ... Solution users Safety Precautions Safety instructions about the program SuperSign Program Installation Installation is initiated by clicking SuperSign Manager Regulatory Appropriate regulations for each country A B C D If the autostart is not working open the window manually by double clicking the file SupersignManager_ setup exe in the CD ROM Drive SuperSign SuperSign Software Application SuperS...

Page 26: ... Download file pop up window 2 Click Run in the Security warning pop up window 3 Select the language and then click OK to continue Installing SuperSign Manager When the CD provided in the NC2000 package is inserted into a PC the installation program will run automatically Follow the steps below to install the SuperSign Manager ...

Page 27: ... Click Next to continue 6 Installation is initiated Click Details to see the detailed installation process information during installation SuperSign Manager 7 During the installation process Adobe AIR installer will run to install it Click Agree to install Adobe AIR You must install Adobe AIR to use SuperSign Manager properly ...

Page 28: ...r SuperSign Manager installation is complete Click Finish to exit the installation 8 Click Complete to finish the installation ofAdobeAIR When you re install the program without uninstalling it you can preserve the data or initialize the system If you use the Windows Vista operating system you should log on as an Administrator Otherwise you cannot install the program Note ...

Page 29: ...ign Manager Click Start Program SuperSign Manager Remove SuperSign Manager Follow these steps to uninstall SuperSign Manager 1 Click Remove to start the un installation of SuperSign Manager 2 Click Details to see the detailed un installation process information during un installation ...

Page 30: ...move Programs in Control Panel 1 Windows XP Windows 2003 Server Select SuperSign Manager in Start Settings Control Panel Add or Remove Programs Click Remove 2 Windows VISTA Select SuperSign Manager in Start Settings Control Panel Programs and Features Uninstall or change a program Click Remove Attention All data created by the user will be deleted when the program is uninstalled Note ...

Page 31: ...n Manager Open the program by clicking Start Programs SuperSign Manager SuperSign Manager Starting SuperSign Manager Logging In When SuperSign Manager is initially run the default user ID is set as Administrator which you can change later You must remember the new ID and password you changed to because they will be needed for the next log in If the password is lost it cannot be restored In that ca...

Page 32: ...players may vary depending on the number of players 3 Select SuperSign Player to connect and then click the OK or Canvas Setting button Scan Repeat the search for connected SuperSign Players Canvas Setting You can set the desired resolution OK The OK button brings up a window from which you can choose templates and layouts Cancel Cancel the selected SuperSign Player Do not display on the next star...

Page 33: ...n the Select a player window to display it Setting Canvas The canvas is a space where you can import and edit photos videos and texts If you click the OK button on the Select a player screen Canvas Setting is skipped and you go directly to the Select Template or Layout screen SuperSign basically supports 1920 x 1080 1360 x 768 1080 x 1920 and 768 x 1360 monitor resolutions Note ...

Page 34: ...mplate or Layout screen will appear 2 Select a template or layout and then click the OK button Selecting Templates or Layouts SuperSign Manager provides popular layouts or templates to help users make content easily and quickly SuperSign provides templates and layouts if the resolution is 1920 x 1080 1360 x 768 1080 x 1920 or 768 x 1360 Note ...

Page 35: ...ab menus content editing content play schedule setting system man agement are done here Workspace Content editing playback schedule setting and player management are done here Hide button If you click the Hide button the window not in use will be displayed or hidden SuperSign Manager SuperSign Manager Overview A B C D C B D A ...

Page 36: ...f the zone can be set Canvas The canvas is a space where you can import and edit photos videos and texts You can divide the canvas zone and apply a different layout in each section By overlapping many images in the divided sections in different timeline you can create multiple image layers Tool window You can change the properties of the selected zone or media Use this to change background color o...

Page 37: ... a separate area it has its own properties and can be deleted or inserted easily Also ad content is easily created by dragging and dropping onto the canvas A C D B Index Description Canvas file name and resolution Buttons for creating zones and text boxes Create a zone on the canvas Click the Zone button and then click on the canvas to create a zone Create a text box on the canvas Click the Text b...

Page 38: ...sers to preview the content being edited within the canvas prior to exporting it to SuperSign Player You can transfer your content to SuperSign Player that is on the same network as SuperSign Manager Stop playing the content currently playing on the player D Make sure that the Office program should be closed before previewing the Office files Office or web files may not be displayed in the edited ...

Page 39: ...reen 2 This will display the layouts registered in the media library 3 Double click on a new layout 4 It will be shown on the canvas Changing Layouts You can change layouts to suit your needs Attention If you change the layout the content you are editing will be lost Please save it before changing the layout ...

Page 40: ...lude Bar Restaurant Shopping Mall and Public Organizations 3 Double click on a new template This example explains how to change an existing template to a shopping mall template Double click the shopping mall 4 The selected template will appear on the canvas As with layouts you can change templates to suit your needs Attention If you change the template the content you are editing will be lost Plea...

Page 41: ...cluding websites RSS and Widget To register media files in the media library click the Library tab on the media window in the left part of the SuperSign Manager screen A video thumbnail is picked randomly from the middle frames of the file If a video cannot be uploaded check the required codecs from the Codec Package Installation in the Appendix section Note ...

Page 42: ...rSign Manager For example C Program Files SupersignMgr AutoUpload Once registered a media file will be automatically enrolled in the library whenever SuperSign Manager is run To change the library folder click Options Contents Edit in the file menu and select the Local media library folder information field By setting the Sync Auto upload cycle in the Options Contents Edit under the file menu your...

Page 43: ...as shown below Service contents cannot be saved together with media files in the library For details on adding content refer to the Create contents section of this document Note Add service contents You can use SuperSign Manager to add online content such as websites RSS feeds and widgets as well as their date and time ...

Page 44: ... set to None For specific information on how to change layout refer to Changing layouts or Changing templates section of this document 2 Register Media in Library To use a media file you first need to register it in the library Register a media file as described in the Using Library section of this document Creating Contents Follow these steps to create contents ...

Page 45: ...d drop a media file already registered in the library The media will be added to the zone There are two ways to display media on the canvas Add Media to Zone Click the Zone button in the upper right of the screen Keep the zone button on 1 2 3 4 3 Display Media You can exhibit media such as photos videos music PDF and MS Office files registered in the library ...

Page 46: ...d drop a registered media file The file will be displayed on the canvas as shown below You will also see that a new zone is automatically created The size and location of the new zone can be freely adjusted Drag Media You can directly display media files 1 2 ...

Page 47: ...as their date and time To add service content click Library Service on the media window Add Websites The website zone will be added on the canvas To add a website enter a URL you want to add and then click the Add button 1 Move the new website zone to the desired location Click the Preview button from the quick menus You will see the website added as shown below 2 ...

Page 48: ...format used to publish frequently updated works Using RSS reader software users can subscribe to receive timely updated content provided by their favorite sites in an RSS compatible format To add an RSS feed enter a URL you want to add and click the Add button 1 Display the RSS feed zone on the desired location on the canvas Click the Preview button from the quick menus to see the screen with RSS ...

Page 49: ...icons linked to frequently used services that users can run without opening a web browser To add widgets enter a widget code and then click the Add button 1 Display the widget zone on the desired location on the canvas Click the Preview button from the quick menus to see the screen with Widget content added 2 Note ...

Page 50: ...er Add Dates The date zone will be added To add dates click Add Date in the Date Time zone 1 Move the new date zone to your desired location Click the Preview button from the quick menus to see the screen with the added time information 2 ...

Page 51: ...ger Add Times A time zone will be added To add times click Add Time in the Date Time zone 1 Move the new time zone to your desired location Click the Preview button from the quick menus to see the screen with the added time information 2 ...

Page 52: ...copy a zone its properties and the media in it will be copied as well Copy Zones To do this first select the zone you want to copy Click Edit Copy in the file menu or press Ctrl c to copy the selected zone Click Edit Paste in the file menu or press Ctrl v to paste the selected zone onto the canvas 1 2 3 Note ...

Page 53: ...ect the zone you want to remove and click or move the zone to the icon You can delete the media within the zone using the same methods This shows the total duration of the content This time indicates the longest duration time of the zones Change the canvas background color or image Click the square in front of the canvas name to change its background color To change the background image drag a pho...

Page 54: ...line drag a file to the timeline of the zone you want to add to Copy Media To Timeline You cannot copy text or services including RSS websites and widgets Select a media file from the timeline 1 With the selected media file press the Ctrl c hotkey Press Ctrl v to paste the file 2 3 Note ...

Page 55: ...then click the OK button Distributing Completed Content You can distribute content by sending it from SuperSign Manager to SuperSign Player in order to play it there There are three ways to distribute your content Immediate Distribution You can instantly send the created content to and play it with SuperSign Player Constant repeat Constant repeat Keep playing until a new schedule is added Duration...

Page 56: ...rting content are described below Scheduled Distribution You can send content to SuperSign Player at the scheduled time The content will be sent and played at the designated time For details on the scheduled distribution go to the Schedule section of this document Attention Export contents is not available for images provided with the templates Content that is saved in a USB storage device through...

Page 57: ... users can check and modify the properties of the selected content Selecting a canvas zone displays the zone properties in the upper right of the Properties window You also can change the time image size play repeat and volume of the zone in the Tool window below the properties window ...

Page 58: ...her to repeat the playback of the selected video within the set media playback time Volume control Content Properties Tools Background Zone Shows information on the connected players and groups Shows information on the connected players and groups Background resolution Background customization Pictures only in the media library can be used as back ground Zone customization Changes zone order bring...

Page 59: ... flash playback time Specifies whether to repeat the playback of the Flash Shows information about the selected audio Sets an audio playback time Specifies whether to repeat the playback of the selected audio Volume control Shows information on the connected players and groups Shows information on the connected players and groups Shows information on the connected players and groups ...

Page 60: ...the direction and speed of the text movement Web site to be linked Changes the web site to be linked Service Text RSS RSS Really Simple Syndica tion feeds to be linked Sets the playback time for the selected RSS feed Changes the RSS feed to be linked Sets space between RSS titles Sets RSS update period Shows information on the connected players and groups Shows information on the con nected player...

Page 61: ... connected widget Sets a widget playback time Changes the URL of a widget to be connected Time Sets a playback time for the time content Sets the text format to the selected style Time format Shows information on the connected players and groups Shows information on the con nected players and groups Shows information on the connected players and groups ...

Page 62: ... Schedules are shown in three different modes Today The daily schedule 24 hour unit is displayed Click the Today button of the daily mode to move to today s date Click the Weekly button of the daily mode to move to the selected date s week Daily The daily schedule 24 hour unit is displayed Click the Today button of the daily mode to move to today s date Click the Weekly button of the daily mode to...

Page 63: ...t the play every day 4 Click the OK button to update the schedule with this change Properties and Tool windows The name type and resolution of the selected player Preview the selected content Properties of content or media files for which schedules are registered Enter the duration directly to display content Set a repeat cycle A B C D E To set repeat cycles A B C D E ...

Page 64: ...just the time by dragging a cell down or by entering its time directly in the Properties or s Setting schedules Follow these steps to make a schedule The schedule blocks can be adjusted up to 24 hours in increments of 10 minutes 3 To change the schedule select content or a media file from the Library on the media window 4 Create the basic schedule by dragging and drop ping the selected content or ...

Page 65: ...ant to copy 2 Press Ctr l C to change the mouse pointer to the copy icon Press the Esc key to turn the icon back to the mouse pointer 3 Click the point on the schedule table where you want to paste the copied schedule SuperSign Manager Copying Schedules Schedules can be copied in order to re use them ...

Page 66: ...en press the Delete key on your keyboard Immediate Distribution Send the schedule to a selected player by clicking the Send to Player button Scheduled Distribution You can set scheduled distribution times in Option Distribution under the file menu The schedule distri bution time is disabled by default Deleting Schedules Distributing Schedules You can stop the transfer while schedules or content is...

Page 67: ...erSign Manager software items Scan Re search players Add Add a new group Delete Delete the selected group Tree view Tree view mode List view List view mode Double click the group or player to rename it SuperSign Manager A B C D E Overview Management The SuperSign Players connected to SuperSign Manager and the monitors connected to each player can be managed by group in the management menu By group...

Page 68: ... controlled When players are searched from more than one SuperSign Manager the first player found will be connected The same player cannot be used by different managers If a player is disconnected it will automatically attempt to reconnect the SuperSign Manager If SuperSign Manager becomes disconnected while in use this will be alerted through an alert message and status lights When you distribute...

Page 69: ...that share the same network with SuperSign Manager The information of the searched player includes the player and the display The SuperSign Player s power On Off can be controlled in the same network Note The status information is not available in the group control Manage Groups You can manage the players in a group and their displays here When you select a group the group based tabs will be activ...

Page 70: ...power time screen audio video tile adjustment and other general features are available here Each tab will list the settings of the current display The display control will be activated according to its entries or options The display control shows the status information of the connected display RS 232C commands through hyper terminals are not executed while SuperSign Player is in use Note ...

Page 71: ... displays you select will be highlighted as shown above You can configure the input of each display Click the button to move to the next step You can specify the number of rows and columns in the tile mode with mouse clicks or drag and drop The size of tile cannot exceed the maximum number of displays connected Create Tile Please execute the Display Search for Daisy Chain of option in advance when...

Page 72: ...eset the settings to the default configuration In the Preview Apply tab the tiled image can be previewed The number of tiles cannot exceed the number of connected monitors To connect multiple monitors for tile mode see the How to Install section of this document The control shows the status information of the connected display 4 5 6 Attention If select input source after selecting one display the ...

Page 73: ...ch for a display after con necting the monitor with an RS 232C cable select the Player and select Control Options Display search for Daisy Chain 2 Click the Search button to find and add the display con nected with a Daisy Chain SuperSign Manager Option ...

Page 74: ... man ager and then reconnected when the reboot is finished 1 Click a connected player on the Grouping Monitoring window and select the update tab menu under the control menu SuperSign Manager 2 Press the Open button to select the SuperSign Player update files downloaded from the SuperSign homepage www lge com Update Now You can remotely update the SuperSign Player software The player settings whic...

Page 75: ... and click the Send button to instantly deliver it to the player Send Messages You can load messages on the connected player screen for urgent announcements notices or emergencies Message entry is available only in landscape mode The message will not be saved However the message format such as font size and color can be saved The format will be saved only if you send the message and will not be sa...

Page 76: ...on of this document Log information reflects up to the previous 180 days The report will be updated with the latest information Using Send Email you can send the log report files csv to an assigned e mail address Change the email settings in Option Management Use the Send an Email button in the lower part of the log report window to transfer the log file to the administrator Note ...

Page 77: ... Player uses the Enhanced Write Filter EWF function for data protection With EWF on data saved by users in the C drive are only tempo rarily saved These temporarily saved data will be deleted when SuperSign Player is rebooted If you do not want to use the EWF function go to the Player menu and turn the EWF off MS Office files do not open in SuperSign Player Check whether the MS Office program is p...

Page 78: ...ime server item After I sent content while SuperSign Player was playing a video the video was disrupted This could be caused by the network status Please retry the transfer when no content is playing in the player I lost the administrator password of SuperSign Manager Once lost the password cannot be restored In that case you will need to initialize the administrator account To initialize the admi...

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Page 81: ...Player should have the same version of MS Office suite 2000 XP 2003 or 2007 Adobe Acrobat Reader 8 1 or later To see Help and to use PDF files as media Adobe Acrobat Reader version 8 1 or later excluding the Lite version is required Adobe Acrobat Reader should be installed both in SuperSign Manager and SuperSign Player You can download Adobe Acrobat Reader from the installation CD or from the Adob...

Page 82: ...t codecs installed the player may not be able to play content Use the same type and same version of codecs in SuperSign Manager and SuperSign Player You may need different codecs depending on the video files You can download codec packages from the links below http www codecguide com http shark007 net http www free codecs com Attention Check if the package you downloaded has the required codec and...

Page 83: ...nter on the DOS window text other than English may be shown corrupted If you use Save As function in the Print window the menu window name will be displayed in English When you move to sub menu items such as Control Panel some of the items such as hyper terminal country and language setting will be written in English Microsoft Windows Embedded Standard Limitations Appendix ...

Page 84: ...he primary and secondary monitors in the Control Panel Nvidia Control Panel Attention Nvidia Graphic Chipset which is the graphic card equipped in SuperSign Player NC2000 does not support display swap in the Windows Display Registry Information ...

Page 85: ... then click the OK button Encryption such as SPA and SSL is not supported 5 When you have filled in the required fields click the Test Email button 6 Check whether the test email has arrived at the designated address 1 Select File menu Options Management to use the email setting menu 2 The Options window will appear SMTP Email Setting Follow the steps below to set the SMTP email Log reports can be...

Page 86: ...rial number of the SET is located on the back and one side of the SET Record it below should you ever need service WARNING This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures MODEL SERIAL Temporary noise is normal when powering ON or OFF this device ...