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47

Problems in Wireless Connection

Issue

Solution

There is radio 

interference

• 

Install the product and the wireless subwoofer as close to each other as possible.

• 

Do not install the product on metal furniture.

• 

Wireless communication may not work properly in weak signal areas.

The Bluetooth 

connection 

is causing a 

malfunction or 

making noise

• 

Do you hear noise or experience malfunctions when using 

Bluetooth

?

 

- Do not let any part of your body contact the transceiver of the 

Bluetooth

 device 

or the product. 

 

- Do not install the 

Bluetooth

 device on a wall or in a secluded spot.

 

- Remove any obstacles between the product and the 

Bluetooth

 device.

 

- Install the 

Bluetooth

 device near the product.

• 

When the 

Bluetooth

 device is too far from the product, 

Bluetooth

 may be 

disconnected or malfunctions may occur. 

 

- Install the 

Bluetooth

 device 1 m away from devices that use the same frequency 

as the product, such as wireless routers, medical equipment, and microwave ovens.

Turning off the Demo Mode

Issue

Solution

The remote control 

does not work

• 

Does the text on the status display remain unchanged, even if you press the 

Function

   button several times?

• 

Do you only see the text “

DEMO

” in the status display?

 

- The demo mode may be activated on the product. Unplug the product's power 

cable and plug it back in.

 

- If the remote control still does not work, press the 

Volume

     button on the 

product to set the volume level at 2, the press and hold the 

Function

   button 

for about 5 seconds. If the currently selected function appears on the status 
display, it means that demo mode has been turned off.

Summary of Contents for SP7

Page 1: ...AL WIRELESS SOUND BAR Please read this manual carefully before operating your set and retain it for future reference Model SP7 SP7 SPP5 W 2105_Rev01 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved ...

Page 2: ... TV via an optical cable or an HDMI cable HDMI OUT OPTICAL IN HDMI OUT TV ARC HDMI IN b C D B A a a HDMI IN ARC HDMI IN OPTICAL OUT A Sound bar B Remote Control Receiver Status Display C Wireless Subwoofer Install it close to the sound bar D External Device Blu ray player game console etc ...

Page 3: ... to the product OPT or ARC appears on the status display with a sound e Connecting the product to your smartphone via Bluetooth See Connecting via Bluetooth on page 31 A Tap the Settings button on your smartphone and select Bluetooth Turn on the Bluetooth function Off On B Press the Bluetooth pair button After a moment you will see BT READY on the status display C Find and tap the product on your ...

Page 4: ...m in the following order A Press the Power button on the sound bar to turn it off B Press the PAIRING button on the back of the disconnected wireless subwoofer Check if LED blinks green If you still see a red LED on the back of the wireless subwoofer press and hold the button on the back of the subwoofer again C Press the Power button on the sound bar to turn it on D When the connection is establi...

Page 5: ...8 Connecting with an HDMI Cable 30 Connecting with an Optical Cable Using the Product as an Audio System 31 Connecting via Bluetooth 34 Connecting with a Smartphone via LG Sound Bar app 36 Connecting to a USB Storage Device Mounting the Product to a Wall 39 Mounting the Product to a Wall 41 Organising cables Optional Safety Precautions 42 Safety and Regulatory Before Reporting Product Malfunction ...

Page 6: ...the wireless subwoofer b Plug the power cable connected to the wireless subwoofer into an outlet c Plug the power cable into the AC adapter d Connect the AC adapter cable to the DC IN AC adapter input terminal on the back of the product e Plug the power cable connected to the AC adapter into an outlet f When the connection is automatically established you will see the LED on the back of the wirele...

Page 7: ...ubwoofer You can check the connection status by looking at the LED on the back of the wireless subwoofer LED Colour Status Blinking green Connecting in progress Green Connected successfully Red Bad connection or the subwoofer is in standby Off Power cable not connected ...

Page 8: ...e back of the subwoofer again c Press the Power button on the sound bar to turn it on d When the connection is established you will see the LED light on the back of the wireless subwoofer light up in green Note Install the sound bar as close to the wireless subwoofer as possible The closer the distance between the sound bar and the wireless subwoofer the better the sound quality Please ensure ther...

Page 9: ... regardless of the channels in the originally recorded content For example if you listen to music recorded in 2 0 channels with standard sound effects you can hear the following difference When the surround sound is off When the surround sound is on Note Speaker positions are as follows A Front speakers B Centre speaker C Side speakers D Subwoofer ...

Page 10: ...TO POWER is scrolling in the status display press Left Right button to select the surround sound setting You can see the status of the surround sound OFF SURROUND or ON SURROUND OFF AUTO POWER OFF SURROUND OFF NIGHT TIME OFF TV REMOTE c While the OFF SURROUND or ON SURROUND is scrolling in the status display press Up Down button to turn on or off the surround sound OFF SURROUND ON SURROUND ...

Page 11: ...hannels 5 1 channels or more STANDARD You can enjoy optimised sound 2 0 channels 5 1 channels or more MUSIC Sound enriched with MERIDIAN technology 2 0 channels 5 1 channels or more CINEMA Cinematic 3D sound 2 0 channels 5 1 channels or more DTS VIRTUAL X Sound with immersive and cinematic surround 2 0 channels 5 1 channels or more ...

Page 12: ...uality of voice sound 2 0 channels 5 1 channels or more SPORTS Realistic sound like in a stadium 2 0 channels 5 1 channels or more GAME Optimised sound for game 2 0 channels 5 1 channels or more BASS BLAST BASS BLAST Sound with reinforced bass 2 0 channels 5 1 channels or more ...

Page 13: ...levels 0 to 40 Bluetooth pair It allows you to pair your Bluetooth device such as a smartphone to this product for three minutes See Connecting via Bluetooth on page 31 It allows you to pair your LG TV to this product for three minutes See Connecting with LG Sound Sync Wireless on page 25 b Remote Control Receiver This receives wireless signals from the remote control c Status display Options such...

Page 14: ... connect the TV to the product b HDMI IN Plug in an HDMI cable to connect an external device to the product c USB port Plug in a USB storage device to play music with the product d DC IN Plug in the AC adapter with the product e OPTICAL IN Plug in an optical cable to connect the TV to the product ...

Page 15: ...er on the back of the remote control B Insert the batteries with the and ends corresponding to the markings C Close the battery cover Risk of fire or explosion if the battery is replaced by an incorrect type a Power Turns the product on off b Volume Adjusts the sound volume c Bluetooth pair It allows you to pair your Bluetooth device such as a smartphone to this product for three minutes See Conne...

Page 16: ...atic surround CLEAR VOICE Voice sound clear improving the quality of voice sound SPORTS Realistic sound like in a stadium GAME Optimised sound for game BASS BLAST BASS BLAST Bass sounds are enhanced e Sound Tuning This adjusts the sound level of the connected speaker Press the Sound Tuning button and then Left Right button to select the desired speaker before you press the Up Down button to increa...

Page 17: ...n the USB storage device You can press the button to select the desired folder Left Right If you play a previous song press Left button If you play a next song press Right button j Play Pause If you play or pause a song press this button When listening to music on a USB storage device you can select the play mode by pressing the button for 3 seconds or longer then press Up Down to select the desir...

Page 18: ...e See Using Auto Power on page 20 SURROUND The surround sound function allows you to hear immersive 3D sound produced by multiple audio channels from the speakers regardless of the channels in the originally recorded content See Turning surround sound on off on page 10 NIGHT TIME This reduces the general sound volume but raises the volume of soft and delicate sounds This is useful when enjoying mu...

Page 19: ...ress Settings button The product enters the setting mode and you can see OFF AUTO POWER or ON AUTO POWER OFF AUTO POWER b While the OFF AUTO POWER or ON AUTO POWER is scrolling in the status display press Left Right button to select the TV remote setting You can see the status of the TV remote ON TV REMOTE or OFF TV REMOTE OFF AUTO POWER OFF SURROUND OFF NIGHT TIME OFF TV REMOTE c While the ON TV ...

Page 20: ... are connected with an HDMI cable Using Auto Power This function automatically turns the product on or off when the TV or external device is turned on or off When the connected device is turned on the product turns on automatically and selects a function according to the input signal Activating Deactivating the Auto Power function a Press Settings button The product enters the setting mode and you...

Page 21: ...u can see OFF AUTO POWER or ON AUTO POWER OFF AUTO POWER b While the OFF AUTO POWER or ON AUTO POWER is scrolling in the status display press Left Right button to select the Night time setting You can see the status of the Night time ON NIGHT TIME or OFF NIGHT TIME OFF AUTO POWER OFF SURROUND OFF NIGHT TIME OFF TV REMOTE c While the ON NIGHT TIME or OFF NIGHT TIME is scrolling in the status displa...

Page 22: ...tton on the product for 3 seconds when the product is turn on Then you can see ON QUICK START To turn off this function Press and hold button on the product for 3 seconds when the product is turn on then you can see OFF QUICK START How to disconnect the wireless network connection or the wireless device Set up the Auto Power function to off and turn off the product ...

Page 23: ...oduct by connecting it to the TV with an optical cable You can add a variety of 3D effects to the original audio to fill the room with a deep rich sound Watching TV after connecting with an optical cable a If the digital cable terminal has a cover first remove the covers from both ends b Using an optical cable connect the OPTICAL IN terminal on the back of the product to the Optical Digital Output...

Page 24: ...ontrol if the TV is connected to the product with an optical cable You can only do so on a TV that supports the LG TV Sound Sync function Check your TV s user manual to see if your TV is supported Functions controllable with an LG TV remote control Volume mute on off Note When the TV is properly connected to the product LGOPT will appear on the status display When using the product with an LG TV r...

Page 25: ... the TV remote control and enter the Speaker menu to set the output speaker to LG Sound Sync Wireless c When the product is connected to the TV via Bluetooth you can see the status display change from PAIRED LG TV Connected Ready to use Note When using the product with an LG TV remote control the volume and mute status set on the TV will automatically be applied to the product You can still use th...

Page 26: ...ARC b Press the Function button repeatedly until OPT HDMI ARC appears on the status display c Press the Settings button on the TV remote control to enter the Speaker menu and set the output speaker to HDMI ARC Settings and menu items may vary depending on the TV manufacturer d When the TV is properly connected to the product ARC will appear on the status display Note Make sure that your TV support...

Page 27: ...able with a SIMPLINK compatible LG TV remote control Power on off volume control mute on off etc For more information on how to set up SIMPLINK consult your LG TV s user manual Note The SIMPLINK function may not work properly depending on the status of the product or other connected devices HDMI CEC features by TV manufacturer LG SIMPLINK Sony BRAVIA Sync Link Philips EasyLink Samsung Anynet etc ...

Page 28: ...e product with an HDMI cable for a deep magnificent sound Connecting an external device via HDMI a Connect an external device such as a DVD or Blu ray player Following the picture below connect the HDMI OUT terminal of the device to the HDMI IN terminal on the back of the product b Using the HDMI cable connect the HDMI OUT TV ARC terminal on the back of the product to the HDMI IN ARC terminal on t...

Page 29: ...sten to the sound of the device Note Please check the audio output settings in the Settings menu of your external device ex Blu ray player or TV The audio output should be set to No encoding Bitstream Auto or Pass through For more information on how to set the output please refer to your external device s user manual Use a certified cable with the HDMI logo ...

Page 30: ...e optical cable to connect the OPTICAL IN terminal on the back of the product to the OPTICAL OUT terminal of your external device ex TV Blu ray player as shown in the picture OPTICAL IN HDMI IN HDMI OUT TV ARC b Press the Function button repeatedly until OPT HDMI ARC appears on the status display c When the external device is properly connected to the product OPT will appear on the status display ...

Page 31: ...device to the product may vary depending on the Bluetooth device type and model For more information on how to connect the device please refer to your external device s user manual Select the Bluetooth from your smartphone s Settings menu Settings menu items may vary depending on your smartphone manufacturer and model a Turn on the product b Press the Bluetooth pair button After a moment BT READY ...

Page 32: ...ED Connected Bluetooth device name BT Connected Connected Bluetooth device name Ready to use g If you cannot find the product LG SP7 XX tap the Refresh button at the top right of the screen on the Android smartphone or turn the Bluetooth off and turn it on again on iPhone Bluetooth LG SP7 XX Bluetooth devices LG Smart Phone On AVAILABLE DEVICES Android Phone iPhone h Run a Music app and listen to ...

Page 33: ... option but could not connect to the Bluetooth device you will see BT READY on the status display Check the status of the Bluetooth device When using Bluetooth you should adjust the volume level to an appropriate level XX is the last 2 digits of the MAC address of the product For example if the MAC address is 9C 02 98 4A F7 08 it will be displayed as LG SP7 08 ...

Page 34: ...Version 5 0 or higher iOS OS Version 10 or higher Installing the app Install the LG Sound Bar app on your smartphone To install the LG Sound Bar app you can scan the QR code with a QR code scan app or download on Google Play or the App Store Downloading with a QR code a Scan the QR code below with a QR code scan app b You will be directed to a page where you can download the LG Sound Bar app Tap t...

Page 35: ...Google play or the App Store on your smartphone and search for the LG Sound Bar app to install it Android Phone iPhone Note Settings menu items may vary depending on the smartphone manufacturer and OS Google Android and Google Play are trademarks of Google LLC ...

Page 36: ...ntil USB appears on the status display c When the product is properly connected to a USB storage device the number of music files in the USB device will appear on the status display Press the Play Pause button on the remote control to enjoy the music Note It is recommended that you purchase a separate USB gender changer to make it easier to plug in and out USB storage devices Purchase a USB gender...

Page 37: ...2 kHz 48 kHz 56 kbps 128 kbps OGG 32 kHz 48 kHz 64 kbps 320 kbps File extension Sampling frequency FLAC 16 bit 24 bit 32 kHz 44 1 kHz 48 kHz 88 2 kHz 96 kHz 176 4 kHz 192 kHz WAV 16 bit 24 bit 32 kHz 44 1 kHz 48 kHz 88 2 kHz 96 kHz 176 4 kHz 192 kHz Number of playable files Up to 2 000 Maximum number of directories Up to 200 This product cannot play files protected by DRM Digital Rights Management...

Page 38: ...mount the product to the wall Product damage or injury may occur during the process Do not put objects on top of the wall mounted product Secure the product firmly to the wall using the fixing screws so that it does not fall off Ensure it is out of the reach of children Pulling or shaking the mounted product may cause it to fall Components for mounting the product Sound bar Wall bracket Sound bar ...

Page 39: ...h the bottom of the TV and attach it to the wall Align the centre of the wall mounted TV with the part marked TV Center in the installation guide c With a pen mark screw holes on the installation guide where the wall brackets will be attached d Drill screw holes in the marked positions on the installation guide e Remove the wall bracket installation guide from the wall ...

Page 40: ...lugs and screws g Place the product on the brackets Position the product on the brackets so the screw holes on the bottom of the product align with the screw holes on the wall bracket h Firmly attach the product to the wall brackets using the screws provided ...

Page 41: ...41 Organising cables Optional You can organise the cable with cable holders HDMI OUT TV ARC HDMI IN Note After all connections are completed you can arrange cables as needed ...

Page 42: ... Electrical swatter This product may malfunction due to electrical shock No naked flame sources such as lighted candles should be placed on the apparatus Do not block any ventilation openings Install in accordance with the manufacturer s instructions Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from over heating Th...

Page 43: ...e power cord from physical or mechanical abuse such as being twisted kinked pinched closed in a door or walked upon Pay particular attention to plugs wall outlets and the point where the cord exits the device For models using an adapter Only use the AC adapter supplied with this device Do not use a power supply from another device or another manufacturer Using any other power cable or power supply...

Page 44: ...le in the case of some lithium battery types disposal of a battery into fire or a hot oven or mechanically crushing or cutting of a battery that can result in an explosion leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas and a battery subjected to extremely low air pressure that may result in an exp...

Page 45: ...e button to unmute Is the correct product function selected according to the external device connected Press the Function button to check if you selected the correct function The subwoofer does not produce sound Is the product properly connected to the wireless subwoofer If the LED on the back of the wireless subwoofer is blinking green or lit in red it means it is not connected If the connection ...

Page 46: ...ff by pressing the Settings button and Left Right and then Up Down The product fails to recognise a USB storage device The product may not support the file format of the USB storage device Format the USB storage device and reconnect it When formatting refer to the USB storage device formats supported by the product and select an appropriate file format See Connecting to a USB Storage Device on pag...

Page 47: ...uct When the Bluetooth device is too far from the product Bluetooth may be disconnected or malfunctions may occur Install the Bluetooth device 1 m away from devices that use the same frequency as the product such as wireless routers medical equipment and microwave ovens Turning off the Demo Mode Issue Solution The remote control does not work Does the text on the status display remain unchanged ev...

Page 48: ...y Range 5 60 Bus Power Supply USB 5 V 0 500 mA Available Digital Input Audio Sampling Frequency 32 kHz 44 1 kHz 48 kHz 88 2 kHz 96 kHz Available Digital Input Audio format Dolby Audio DTS Digital Surround PCM Input Output OPTICAL IN 3 0 V p p optical audio connection terminal 1 HDMI IN 19 pin Type A HDMI connection terminal 1 HDMI OUT TV ARC 19 pin Type A HDMI connection terminal 1 Amplifier RMS o...

Page 49: ...less Subwoofer Power Consumption Refer to the main label on the Wireless Subwoofer Type 1 way 1 speaker Impedance 3 Ω Rated power 220 W RMS Max Power 440 W RMS Dimensions W x H x D Approx 180 0 mm 394 0 mm 290 0 mm Design and specifications are subject to change without notice ...

Page 50: ...United States and other countries 2020 DTS Inc ALL RIGHTS RESERVED The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG Inc and any use of such marks by LG Electronics is under license Other trademarks and trade names are those of their respective owners The terms HDMI HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered tradema...

Page 51: ...oduct This offer is valid to anyone in receipt of this information Handling the Product When shipping the Product Please save the original shipping carton and packing materials If you need to ship the product for maximum protection re pack the product as it was originally packed at the factory Keeping the exterior surfaces clean Do not use volatile liquids such as insecticide spray near the produc...

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