background image

14

            

LG DEHUMIDIFIER LIMITED WARRANTY - USA 

WHAT THIS WARRANTY COVERS:

LG Electronics U.S.A., Inc. (“LG”) warrants your LG Dehumidifier ("product") against defects in materials or workmanship

under normal household use. During the warranty period set forth below, LG will, at its option, repair or replace the product. This 

limited warranty is valid only to the original retail purchaser of the product, is not assignable or transferrable to any subsequent 

purchaser or user, and applies only when the product is purchased through an LG authorized dealer or distributor and used within

the United States (“U.S.”) including U.S. Territories.  

Note:

 Replacement products and repair parts may be new or factory-remanufactured and are warranted for the remaining portion 

of the original  unit’s  warranty period or  ninety  (90) days,  whichever is longer. Please retain dated receipt or delivery ticket  as 

evidence of the Date of Purchase for proof of warranty. (You may be required to submit a copy to LG or authorized representative).

WARRANTY PERIOD: 

1 year 

from the Date of Purchase: 

Any internal/ functional Parts and Labor.

HOW SERVICE IS HANDLED: In-Home Service 

In-home service will be provided during the warranty period subject to availability within the United States. In-home service may

not be available in all areas. To receive in-home service, the product must be unobstructed and accessible to service personnel. If 

during in-home service repair cannot be completed, it may be necessary to remove, repair and return the product. If in-home 

service is unavailable, LG may elect, at our option, to provide for transportation of our choice to and from an LG authorized service

center. 

THIS LIMITED WARRANTY DOES NOT COVER:

1. Service trips to deliver, pick up, or install the product or 

for instruction on product use. 

2. Replacing house fuses or resetting of circuit breakers, 

correction of house wiring or plumbing, or correction of 

product installation. 

3. Damage or failure caused by leaky/ broken/ frozen water 

pipes, restricted drain lines, inadequate or interrupted 

water supply or inadequate supply of air.   

4. Damage or failure caused by accidents, pests and vermin, 

lightning, wind, fire, floods or acts of God. 

5. Damage or failure resulting from misuse, abuse, improper 

installation, repair or maintenance. Improper repair 

includes use of parts not approved or specified by LG. 

6. Damage or failure caused by unauthorized modification or 

alteration to the product.   

7. Damage or failure caused by incorrect electrical current, 

voltage, or plumbing codes. 

    8. Cosmetic damage, including scratches, dents, chips or  

other damage to the finish of the product, unless such 

damage results from defects in materials or  

workmanship and is reported to LG within seven (7) 

calendar days from the date of delivery. 

    9.  Damage or missing items to any display, open box,  

         discounted, or refurbished product. 

  10.  Product where the original factory serial numbers have  

         been removed, defaced or changed in any way. 

11.  Repairs when product is used in other than normal and     

       usual household use (e.g. rental, commercial use,   

       offices, or recreational facilities) or contrary to the   

       instructions outlined in the owner’s manual. 

12. The removal and reinstallation of the Product if it is 

installed in an inaccessible location.  

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING AND WITHOUT LIMITATION TO, ANY 

WARRANTY  OF  MERCHANTABILITY  OR  FITNESS  FOR  A  PARTICULAR  PURPOSE.  TO  THE  EXTENT  ANY  IMPLIED  WARRANTY  IS 

REQUIRED  BY  LAW,  THIS  WARRANTY  IS  LIMITED  IN  DURATION  TO  THE  TERM  PERIOD  EXPRESSED  ABOVE.  REPAIR  OR 

REPLACEMENT  AS  PROVIDED  UNDER  THIS  WARRANTY  IS  THE  EXCLUSIVE  REMEDY  FOR  THE  CUSTOMER.  NEITHER  THE 

MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR  ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR 

PUNITIVE DAMAGES OF ANY NATURE, INCLUDING AND WITHOUT LIMITATION TO, LOST REVENUES OR PROFITS, OR ANY OTHER 

DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. 

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS 

ON  HOW  LONG  AN  IMPLIED  WARRANTY  LASTS,  SO  THE  ABOVE  EXCLUSION  OR  LIMITATION  MAY  NOT  APPLY  TO  YOU.    THIS 

WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.  

HOW TO OBTAIN WARRANTY SERVICE & ADDITIONAL INFORMATION: 

Call 1-800-243-0000 or visit our website at www.lg.com.

Mail to: 

LG Customer Information Center (ATTN: CIC)

           201 James Record Road, Huntsville, AL 35824   

ARBITRATION NOTICE:

THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO 

RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, 

CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING 

DISPUTES” BELOW. 

ENGLISH

Summary of Contents for UD501KOG5

Page 1: ...www lg com OWNER S MANUAL Read this manual carefully before operating the appliance and retain it for future reference Model UD501KOG5 DEHUMIDIFIER Rev 00_060519 Copyright 2019 LG Electronics Inc All Rights Reserved MFL63261234 ...

Page 2: ...N 6 Control Panel and Display 7 Dehumidifying 7 Setting the Timer 7 Safety Standby Light 7 Bucket Full Light 8 Checking the Filter 8 Auto Defrost Light 8 Continuous Drainage Setup 9 Emptying the Water Bucket 10 MAINTENANCE 10 Cleaning the Exterior 10 Cleaning the Water Bucket 11 Cleaning the Air Filter 12 Storing the Product 13 TROUBLESHOOTING 14 WARRANTY ...

Page 3: ...ves and safety glasses Never attempt to operate this appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug Do not under any circumstances cut or remove the third ground prong from the power cord When installing or moving the appliance be careful not to pinch crush or damage the power cord Keep packing materials out of the r...

Page 4: ...e power cord or touch the appliance controls with wet hands Do not modify or extend the power cord If the product makes a strange noise or emits a smell or smoke pull the power plug out and contact an LG Electronics customer information center Avoid placing the dehumidifier or other heavy objects on top of the power cord Do not use water to clean the dehumidifier Keep the air inlet and outlet free...

Page 5: ...n to stop moving Do not operate the dehumidifier without a filter Using the product without a filter could result in a reduced product lifespan electric shock or injury OPERATION Do not use the product for preserving animals plants precision instruments art works etc Do not place vases or water jars on the dehumidifier Turn off the dehumidifier and empty the water bucket before moving the dehumidi...

Page 6: ... country where the product is purchased Drainage adapter Screw provided Owner s manual Hose cover Air filter Air Inlet Draws in air from room and absorbs moisture Power plug Casters Air outlet Display Cover Water bucket Stores dehumidified water Owner s manual Back PRODUCT OVERVIEW Front ...

Page 7: ...n so the room temperature may be increased by about 5 F 3 C depending on the usage conditions indoor temperature size of the room The compressor has a 3 minute delay before restarting If the product is stopped and immediately restarted to protect the compressor there is a 3 minute delay until the compressor restarts The product cannot be operated continuously for more than 23 hours After 23 hours ...

Page 8: ...ts the fan speed and air volume Displays the current humidity 25 90 and the humidity setting 30 80 Adjusts the humidity setting Desired humidity levels can be set in 5 percent increments from 30 80 Sets a time for the product to automatically turn off Press the button repeatedly to increase the time until shutoff in 1 hour increments up to 12 hours Lights up after 350 hours of operation Check and ...

Page 9: ... the Timer function Press the Timer button repeatedly until the Timer On light turns off Safety Standby Light After 23 hours of continuous operation the red Safety Standby light turns on for one hour and the fan and compressor shut off to prevent product malfunction After an hour with the fan and compressor shut off the Safety Standby light turns off and the fan and compressor automatically restar...

Page 10: ...ose and turn it clockwise Insert the provided screw to secure it in place 4 Turn the end of the garden hose clockwise to attach it to the drainage adapter Firmly attach the garden hose to avoid leaks Hand tighten then make an additional 1 8 turn with pliers ...

Page 11: ... exchanger may drip inside the water bucket storage area Remove the water with a soft cloth While cleaning do not touch the water detection device on the inside top of the water bucket storage area Clean the water bucket once a week during use If the ambient temperature is low there is less moisture in the air for the product to remove Unplug the product before removing the water bucket If the buc...

Page 12: ...emove dust from the filter case Cleaning the Water Bucket 1 Lift off the cover of the water bucket 2 Empty the water bucket and use a soft cloth to remove any remaining moisture inside it Reassemble the cover before using Do not use materials such as thinners benzene acid or sponges to clean the product They may damage the surface of the product CAUTION Operating the product with the cover of the ...

Page 13: ...the air filter inward slightly to reinsert it Make sure the filter is seated under the tabs inside the filter case 5 Align the hinges on the filter case with the hinge openings on the product and then swing the case to the right to reattach the two hooks CAUTION Unplug the unit before cleaning it Allow the filter to dry completely out of direct sunlight before reinserting it in the product Operati...

Page 14: ...a shaded well ventilated area before reinstalling it Placing the filter in direct sunlight or near a fire may cause product deformation 4 Disconnect the drainage hose and adapter 5 While the filter is drying place the dehumidifier out of direct sunlight in a well ventilated area and allow it to thoroughly dry for several hours Reinstall the filter and cover the dehumidifier before storing it in an...

Page 15: ...l is too low Air inlet or outlet is blocked Check the desired humidity It is normal for less dehumidification to take place in the winter and in dry areas Remove the obstruction Clean the filter Humidity does not seem to decrease much even though the product is running Door or window is open Room is too large for capacity of dehumidifier Product is placed near a steam producing appliance Close the...

Page 16: ... includes use of parts not approved or specified by LG 6 Damage or failure caused by unauthorized modification or alteration to the product 7 Damage or failure caused by incorrect electrical current voltage or plumbing codes 8 Cosmetic damage including scratches dents chips or other damage to the finish of the product unless such damage results from defects in materials or workmanship and is repor...

Page 17: ... Rules and the rules set forth in this section the rules set forth in this section will govern This arbitration provision is governed by the Federal Arbitration Act Judgment may be entered on the arbitrator s award in any court of competent jurisdiction All issues are for the arbitrator to decide except that issues relating to the scope and enforceability of the arbitration provision and to the ar...

Page 18: ... Product damaged by excessive physical or electrical stress h Product used in other than normal use or in any manner contrary to the Operation Manual i freight damage or damage caused by force majeure or other factors such as power surge damage caused by lightning and fluctuations in or interruptions of electrical power THIS LIMITED WARRANTY SHALL NOT BE ENLARGED EXTENDED OR AFFECTED BY AND NO OBL...

Page 19: ...n as it relates to the claims at issue between you and LG Arbitration Rules and Procedures arbitration The arbitration will be private and confidential and conducted on a simplified and expedited basis before a single arbitrator chosen by the parties under the provincial or territorial commercial arbitration law and rules of the province or territory of your residence You must also send a copy of ...

Page 20: ... Warranty shall control and govern the rights and obligations of the parties and shall take precedence over the EULA In the event that you Opt Out the law of the province or territory of your residence shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial territorial law Should...

Reviews: