LG UD501KOJ5, Owner'S Manual

SMART FUNCTIONS

17

ENGLISH

SMART FUNCTIONS

Using LG SmartThinQ
Application

The LG SmartThinQ application allows you to
communicate with the appliance using a
smartphone.

Before Using LG
SmartThinQ

1

Check the distance between the appliance
and the wireless router (Wi-Fi network).

• If the appliance is too far from the

wireless router, the signal strength
becomes weak. It may take a long time to
register or installation may fail.

2

Turn off the Mobile data or Cellular Data on
your smartphone.

• For iPhones, turn data off by going to

Settings 

→

Cellular 

→

Cellular Data.

3

Connect your smartphone to the wireless
router.

NOTE

!

• To verify the Wi-Fi connection, check that

Wi-Fi icon      on the control panel is lit.

• The appliance supports 2.4 GHz Wi-Fi

networks only. To check your network
frequency, contact your Internet service
provider or refer to your wireless router
manual.

• LG SmartThinQ is not responsible for

any network connection problems or any
faults, malfunctions, or errors caused by
network connection.

• If the appliance is having trouble

connecting to the Wi-Fi network, it may
be too far from the router. Purchase a
Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.

• The Wi-Fi connection may not connect or

may be interrupted because of the home
network environment.

• The network connection may not work

properly depending on the Internet
service provider.

• The surrounding wireless environment

can make the wireless network service
run slowly.

• If the appliance cannot be registered due

to problems with the wireless signal
transmission, unplug the appliance and
wait about a minute before trying again.

• If the firewall on your wireless router is

enabled, disable the firewall or add an
exception to it.

• The wireless network name (SSID)

should be a combination of English
letters and numbers. (Do not use special
characters.)

• Smartphone user interface (UI) may vary

depending on the mobile operating
system (OS) and the manufacturer.

• For best results, set the security protocol

on the router to WPA2. If the WEP
protocol is used, the product may fail to
register on the network.

• Connect only to wireless networks you

are authorized to use. Unauthorized
Wi-Fi connections are illegal, and may
subject you to legal action.