LG UD501KOJ5, Owner'S Manual

TROUBLESHOOTING

21

ENGLISH

TROUBLESHOOTING

If the product does not function properly or does not function at all, check the following before
calling for service.

Problem

Possible Cause

Solutions

The product is not
running.

- Power plug is not inserted

correctly.

- Power outage.

- Water bucket is not installed

properly.

- Bucket Full light is on.

- Auto Defrost light is on.

- Set humidity level is higher than

room humidity level.

- Insert the power plug.

- Check other appliances.

- Install the water bucket correctly.

- Empty the water bucket.

- This is normal. The product will

start again when Auto Defrost
ends.

- Set the desired humidity level

below the current humidity level of
the room.

There is little
dehumidification.

- Room temperature or humidity

level is too low.

- Air inlet or outlet is blocked.

- Check the desired humidity.

- It is normal for less

dehumidification to take place in
the winter and in dry areas.

- Remove the obstruction.

- Clean the filter.

Humidity does not
seem to decrease
much even though
the product is
running.

- Door or window is open.

- Room is too large for capacity of

dehumidifier.

- Product is placed near a

steam-producing appliance.

- Close the door/window.

- Use the dehumidifier in an

adequately sized room.

- Do not use the dehumidifier near

appliances which produce steam.

The displayed
humidity level is
incorrect.

- The air intake and exhaust of the

dehumidifier are obstructed.

- The dehumidifier is placed too far

from the humid area.

- Keep the dehumidifier away from

walls or other large obstructions.

- The dehumidifier’s display shows

the humidity level in its current
position, which may be different
from the level in other positions.

Water is dripping
from within the
product when
water bucket is
removed.

- Water bucket was removed while

the product was in operation.

- Turn off the product before

removing the water bucket.
Clean off any drips with a soft
cloth.