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Troubleshooting guide
Symptom
Possible Cause
Solution
Washer doesn’t start
•
Electrical power cord may not
be plugged in or connection may
be loose.
•
House fuse blown, circuit breaker
tripped,or a power outage has occurred.
•
Water supply tap is not turned on.
Make sure plug fits tightly in wall outlet.
Reset circuit breaker or replace fuse. Do
not increase fuse capacity. If problem is
a circuit overload, have it corrected by a
qualified electrician.
Turn on water supply tap.
Washer will not spin
•
Check that the door is firmly shut. Close the door and press the Start/
Pause button. After pressing the Start/
Pause button, it may take a few moments
before the washer begins to spin. The
door must be locked before spin can be
achieved. Add 1 or 2 similar items to help
balance the load. Rearrange load to allow
proper spinning.
Door does not open
Once machine has started, the door cannot
be opened for safety reasons. Check if
the "Door Lock" icon is illuminated. You
can safely open the door after the "Door
Lock" icon turns off.
Wash cycle time delayed
The washing time may vary by the
amount of laundry, water pressure, water
temperature and other usage conditions.
If an imbalance is detected or if the suds
removing programme is on, the wash time
shall be increased.
Fabric softener overflow
•
Too much softener may cause an
overflow.
Follow softener guidelines to ensure
appropriate amount is used.
Do not exceed the maximum fill line
Softeners dispensed too early
Close the dispenser drawer slowly.
Do not open the drawer during the
wash cycle.
