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37

EN

Symptoms

Reason

Solution

Washing machine 

not filling 

properly

Filter clogged.

 

Make sure the inlet filters on the fill valves are 

not clogged.

Supply hoses may be kinked.

 

Check that supply hoses are not kinked or 

clogged.

Insufficient water supply.

 

Make sure that both hot and cold water taps are 

turned on all the way.

Hot and cold supply hoses 

are reversed.

 

Check supply hose connections.

Washing machine 

will not drain 

water

Kinked drain hose.

 

Ensure that the drain hose is not kinked.

Drain located higher than 1.2 

m above the floor.

 

Make sure that the drain hose is no higher than 

1.2 m above the bottom of the washing machine.

Wrinkling

Washing machine not 

unloaded promptly.

 

Always remove items from the washing machine 

as soon as the cycle is complete.

Washing machine 

overloaded.

 

The washing machine can be fully loaded, but 

the drum should not be tightly packed with 

items. The door of the washing machine should 

close easily.

Hot and cold water supply 

hoses are reversed.

 

Hot water rinse can set wrinkles in garments. 

Check the supply hose connections.

Incomplete or 

no dispensing of 

detergent

Too much detergent used.

 

Follow the guidelines provided by the detergent 

manufacturer.

Musty or mildewy 

odor in washing 

machine

Inside of drum was not 

cleaned properly.

 

Run the Limpieza de Tina (Tub Clean) 

programme regularly.

Cycle time is 

longer than usual

The load is too small.

 

Add more items to allow the washing machine to 

balance the loads.

Heavy articles are mixed with 

lighter items.

 

Always try to wash articles of somewhat similar 

weight to allow the washing machine to evenly 

distribute the weight of the load for spinning.

The load is out of balance.

 

Manually redistribute the load if articles have 

become tangled.

Summary of Contents for WT16 SB Series

Page 1: ...tronics Inc All Rights Reserved Before beginning installation read these instructions carefully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ...

Page 2: ......

Page 3: ...the Drain Hose 15 Leveling the Appliance 17 Assembling the Anti Rat Cover Optional 17 OPERATION 18 Using the Appliance 18 Sorting Laundry 19 Adding Cleaning Products 20 Control Panel 22 Washing Programme 23 Option Programme 25 Manual Washing 27 Special Functions 28 SMART FUNCTIONS 29 LG ThinQ Application 29 Smart Diagnosis 29 MAINTENANCE 30 Cleaning the Washing Machine 30 Cleaning the Water Inlet ...

Page 4: ...AUTION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Children in the Household This appliance is not intended for use by persons includi...

Page 5: ...t wind or rain or temperatures below freezing Ventilation openings must not be obstructed by a carpet Do not plug the appliance into multiple socket outlets or extension power cable This appliance must be grounded In the event of malfunction or breakdown grounding will reduce the risk of electric shock by providing a path of least resistance for electric current This appliance is equipped with a p...

Page 6: ... may need replacement after 5 years Never reach into the appliance while it is operating Wait until the drum has completely stopped Do not put in wash or dry articles that have been cleaned in washed in soaked in or spotted with combustible or explosive substances such as waxes wax removers oil paint gasoline degreasers drycleaning solvents kerosene petrol spot removers turpentine vegetable oil co...

Page 7: ... contact your dealer or LG Electronics service centre Do not use a plug socket and wiring equipment for more than their rated capacity When the air temperature is high and the water temperature is low condensation may occur and thus wet the floor Wipe off dirt or dust on the contacts of the power plug Under certain conditions hydrogen gas may be produced in a water heater that has not been used fo...

Page 8: ...side the appliance to clean it Never unplug the appliance by pulling on the power cable Always grip the power plug firmly and pull straight out from the socket outlet Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance in a different location...

Page 9: ...Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside For One Valve Model Do not connect to hot water supply ...

Page 10: ...ser Lint Filter Drum Leveling Feet Drain hose Water Supply Hose Accessories or or or Tie strap Optional 2 water supply hoses Hot Cold Drain hose Anti rat cover Optional Screw for Anti rat cover Optional Appearance and specifications may change without notice to improve the quality of the product ...

Page 11: ...T17 SB WT18 SB WT19 SB Power Supply 120 V 60 Hz Size 632 mm W x 670 mm D x 1020 mm H Product Weight 44 5 kg Max Capacity 16 kg 17 kg 18 kg 19 kg Appearance and specifications may change without notice to improve the quality of the product ...

Page 12: ...h aluminum foil on the side facing the cooker or stove must be inserted between the two appliances Do not install the appliance in rooms where freezing temperatures may occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point Ensure that when the appliance is installed it is easily accessible for an engineer in ...

Page 13: ...ompression device should be installed Periodically check the condition of the hose and replace the hose if necessary Checking the Rubber Seal on the Supply Hose Two rubber seals are supplied with the water supply hoses They are used for preventing water leaks Make sure the connection to taps is sufficiently tight Hose connector Rubber seal Hose connector Rubber seal Connecting Hose to Water Tap Co...

Page 14: ...ws Ring plate 2 Remove the guide plate if the tap is too large to fit the adapter Guide plate 3 Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection Tighten the four fixing screws and the adapter ring plate 4 Pull the connector latch plate down push the supply hose onto the adapter and release the connector latch plate Make sure the adapter locks into plac...

Page 15: ...ing the Drain Hose Before connecting the drain hose check your drain hose model and choose the correct instruction Pump Model The drain hose should not be placed higher than 120 cm above the floor Water in the washing machine may not drain or may drain slowly Securing the drain hose correctly will protect the floor from damage due to water leakage If the drain hose is too long do not force it back...

Page 16: ... hose and change the direction Repeat Step 1 Positioning the Drain Hose The length of the drain hose should not exceed 3 m Do not place the drain hose on a threshhold of 6 cm or more max 6 cm max 3 m Make sure the drain hose is not kinked The outlet of the drain hose should not be submerged in water Make sure the drain hose is not kinked ...

Page 17: ...en pushing the machine top plate diagonally adjust the feet again NOTE Timber or suspended type flooring may contribute to excessive vibration and unbalance If the washing machine is installed on a raised platform it must be securely fastened in order to eliminate the risk of falling off If the washing machine is installed on a uneven weak or tilted floor causing excessive vibration spin failure o...

Page 18: ...spenser 3 Turn on the washing machine Press the ENCENDIDO APAGADO POWER button to turn on the washing machine 4 Choose the desired wash programme Press the Programa Program button repeatedly until the desired programme is selected 5 Begin programme Press the INICIO PAUSA START PAUSE button to begin the programme The washing machine will agitate briefly without water to measure the weight of the lo...

Page 19: ...nt Lint producers Collectors Wash lint producers and lint collectors separately 3 Caring before loading Combine large and small items in a load Load large items first Large items should not be more than half the total wash load Do not wash single items This may cause an unbalanced load Add one or two similar items Check all pockets to make sure that they are empty Items such as nails hair clips ma...

Page 20: ... only General powdered detergents for all types of fabric Powdered detergents for delicate fabric Liquid detergents for all types of fabric or designated detergents only for wool For better washing performance and whitening use detergent with the general powdered bleach Detergent is flushed from the dispenser at the beginning of the cycle Dilute liquid detergent with water and pour into the drum s...

Page 21: ...our fabric softener directly onto the laundry doing so will cause staining on the clothes that will be difficult to remove Adding Liquid Bleach Check clothing care label for special instructions and separate the laundry to be bleached Dilute liquid chlorine bleach Measure the recommended amount of liquid bleach carefully following instructions on the bottle Before starting the washing machine pour...

Page 22: ...cycle is needed press the INICIO PAUSA START PAUSE button Programa Program Button Programmes are available according to laundry type Lamp will light up to indicate the selected programme Option Button Press buttons to select the desired options Display The display shows the settings estimated time remaining options and status messages When the product is turned on the default settings in the displ...

Page 23: ...om laundry so the laundry has more moisture than normal Only cold water will be used for this programme as hot water may damage laundry NOTE Hang or lay flat to dry your delicates Edredones Duvet Use this programme to wash a blanket or bedclothes with hand wash sign Cashmere bedclothes acrylic blanket mixed spinning blanket woolen blanket infilling polyester 101 and bed sheet might be damaged by f...

Page 24: ...ápido Quick Wash Use this programme to wash lightly soiled clothes for a short time This programme s recommended laundry amount is under 3 kg Limpieza Extra Extra Clean Use this programme to increase rinsing performance This would include underwear and baby clothes If someone has sensitive skin or skin trouble use this programme Programme Recommended Max Load WT16 SB WT17 SB WT18 SB WT19 SB Normal...

Page 25: ...t may differ depending on the quantity of laundry even though the same water level is indicated on the control panel Lavado Wash Press the Lavado Wash button to change laundry time Adjusting the wash level setting will modify the cycle times and or wash actions Press the Lavado Wash button until the desired wash level is selected Enjuague Rinse Press the Enjuague Rinse button to change the number ...

Page 26: ...nning time may vary due to water temperature wash load and other factors Reservation can be made up to 18 hours by 1 hour interval up to 3 12 hours and 2 hour interval for 12 18 hours The Delay cannot be set for less than 3 hours To cancel the Reserva Delay function press Reserva Delay button repeatedly until the reservation is canceled or press the ENCENDIDO APAGADO POWER button to turn off and o...

Page 27: ...e and spin are automatically selected 4 Press the Enjuague Rinse and Centrifugado Spin buttons to adjust the number of rinses and spin times Press the Enjuague Rinse button to adjust the number of rinses Press the Enjuague Rinse and Centrifugado Spin buttons until the rinse and spin functions are canceled 5 Press the INICIO PAUSA START PAUSE button NOTE When a Wash Wash Rinse or Rinse only option ...

Page 28: ...re alternatively shown on the display while they are locked When the Bloqueo infantil Child Lock is set all buttons are locked except the ENCENDIDO APAGADO POWER button NOTE Turning off the power will not reset the child lock function You must deactivate child lock before you can access any other functions Unlocking the Control Panel Press and hold the Temp Temp and Enjuague Rinse buttons simultan...

Page 29: ... Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions for audible diagnosis provided in the LG ThinQ application 1 Press the ENCENDIDO APAGADO POWER button to turn on the appliance Do not press any other buttons 2 Place the mouthpiece of...

Page 30: ...and inserts and check for buildup once or twice a month Limpieza de Tina Tub Clean Limpieza de Tina Tub Clean is a special cycle to clean the inside of the washing machine Perform this cycle regularly 1 Remove any clothing or items from the washing machine 2 Press the ENCENDIDO APAGADO POWER button 3 Press the Programa Program button to select Limpieza de Tina Tub Clean Nivel de Agua Water Level 1...

Page 31: ...d bristle brush Cleaning the Lint Filter Optional The filter is an important part for an efficient washing performance result so it needs special care from you It is recommended that the filter be cleaned regularly CAUTION Clean the lint filter after using it at least 2 3 times Do not drop the filter on the floor Be careful not to have your nails caught in the filter when you handle the filter The...

Page 32: ...part of the filter into the wash drum and press down then press the top part into position until you hear a clicking sound Type 2 1 Push down on both sides of the release tab of the filter cover and pull forward 2 Open the lid remove the lint and then wash out 3 Close the lid and then insert the lower part of the filter into the wash drum and press the top part into position until you hear a click...

Page 33: ...reezing After closing the tap disconnect the cold supply hose from the tap and remove water while keeping the hose facing downwards Supply hose How to Handle Freezing When water supply problems occur take the following measures Turn off the tap and thaw out the tap and both connection areas of supply hose of the product using a hot water cloth Take out supply hose and immerse in warm water below 5...

Page 34: ... out of balance Pause the cycle and redistribute the load after the door unlocks Vibrating noise Packaging materials were not removed Remove packing materials Wash load may be unevenly distributed in the drum Pause the cycle and redistribute the load after the door unlocks Not all leveling feet are resting firmly and evenly on the floor See Leveling the Appliance in the Installation section Floor ...

Page 35: ...ine Check hoses for leaks cracks and splits Tighten hose connections House drain pipes are clogged The washing machine pumps out water very rapidly Check for water backing up out of the drain pipe during drain If water is seen coming out of the drain check for proper drain hose installation and check for restrictions in the drain Contact a plumber to repair drain pipe Drain hose has come out of dr...

Page 36: ...resume the cycle where it stopped once power is restored Control needs to be reset Press the ENCENDIDO APAGADO POWER button then reselect the desired cycle and press the INICIO PAUSA START PAUSE button INICIO PAUSA START PAUSE was not pressed after a cycle was set Press the ENCENDIDO APAGADO POWER button then reselect the desired cycle and press the INICIO PAUSA START PAUSE button The washing mach...

Page 37: ... Washing machine overloaded The washing machine can be fully loaded but the drum should not be tightly packed with items The door of the washing machine should close easily Hot and cold water supply hoses are reversed Hot water rinse can set wrinkles in garments Check the supply hose connections Incomplete or no dispensing of detergent Too much detergent used Follow the guidelines provided by the ...

Page 38: ...raighten the hose s Water inlet filters are clogged Clean the inlet filters Water supply pressure to tap or house is too low Contact a plumber to have the water lines repaired Water supply connected with leaklimiting hoses Do not use leak limiting hoses Foreign objects such as coins pins clips etc caught between the wash plate and the inner basket Turn off the washing machine and then press the EN...

Page 39: ... washing machine and call for service The water level sensor is not working correctly Close the water taps unplug the washing machine and call for service A motor error has occurred Allow the washing machine to stand for 30 minutes and then restart the cycle If the error code is not released call for service Clutch error Unplug the washing machine and call for service Limpieza de Tina Tub Clean Al...

Page 40: ...ories components or consumable cleaning products that are not approved by LG Damage caused by transportation and handling including scratches dents chips and or other damage to the finish of your product unless such damage results from defects in materials or workmanship and is reported within one 1 week of delivery Damage or missing items to any display open box discounted or refurbished Product ...

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