Troubleshooting
102
6.2.1. Faults
When the fault indicator is illuminated, the LCD displays the fault. The faults are described in
below.
Table 6-2 Description of displayed faults
SOUND
CAUSE
CORRECTIVE STEPS
Battery test fail
The battery is bad or weak.
Contact technical support.
Rectifier fault
Rectifier fault A rectifier failure occurred.
Contact technical support.
Inverter overload,
Bypass overcurrent
The UPS is overloaded, Bypass is over
current.
Reduce the load and contact technical support.
Inverter fault
The inverter is faulty.
Contact technical support.
Battery aged
The battery is bad or weak.
Replace the battery.
Output short
The output connection is short-circuited.
Shut-down the equipment and contact technical
support.
DC bus abnormal
The DC bus is abnormal.
Contact technical support.
System overtemp
Over-temperature condition in the UPS.
The UPS will transfer to bypass mode.
Reduce the load and contact technical support.
Charger fault
The charger is faulty.
Contact technical support.
Fan fault
At least one fan is faulty.
Contact technical support.
DC/DC fault
A DC-DC charger failure occurred.
Contact technical support.
6.3. Troubleshooting UPS Issues
In the event of an issue with the UPS, refer to
below, to determine the cause and solution. If the
fault persists, contact Vertiv Technical Support. Visit the GXT5 product page at
for contact
information.
When reporting a UPS issue to Vertiv, include the UPS model and serial number. These are located in several
places for your ease of location:
• On the top panel (rack mount orientation)
• The left side (tower orientation)
• The rear panel
• On the front of the unit behind the front plastic bezel
• On the LCD select
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Summary of Contents for Vertiv GXT5
Page 1: ...VertivTM Liebert GXT5 UPS 230 V Input 230 V Output Installer User Guide ...
Page 8: ...Important Safety Information 2 This page is intentionally left blank ...
Page 30: ...GXT5 Description 24 This page is intentionally left blank ...
Page 56: ...Operating the UPS 48 Start up Guidance 1 4 Start up Guidance 2 4 Start up Guidance 3 4 ...
Page 60: ... 52 This page is intentionally left blank ...
Page 88: ...Operation and Display Panel 80 This page is intentionally left blank ...
Page 108: ...Maintenance 100 This page is intentionally left blank ...
Page 112: ...Troubleshooting 104 This page is intentionally left blank ...
Page 132: ...Specifications 124 This page is intentionally left blank ...