16
11. TROUBLESHOOTING
Fault
Probable Cause
Solution
Water changes color or becomes
cloudy.
Rower is in direct sunlight or
has not had water treatment.
Change rower location to reduce direct ex-
posure to sunlight. Add 1x Water Treatment
Tablet or change tank water as directed in the
water treatment section of this manual.
Rowing stroke return too light.
Bungee not under enough
tension.
Open rear Perspex cover, cut bungee tie wrap.
Tighten by small increments using the bungee
tie off tab point and test tension by allowing
the rowing handle to return to its furthest
point forward while still having some slight
tension.
Note: Light fraying of the bungee cord is
normal.
Rower rocks from side to side when
sitting on floor.
Front/Rear frame levelers need
adjusting.
Adjust the front two frame levelers or rear leg
levelers until stability is reached. Note: It is
normal for the lower rear leveler to rest slightly
off the floor.
Front of rower lifts slightly during
vigorous rowing.
Lower rear frame leveler too
high.
Check to see that frame tensioning bolt is
tightened properly. Lower rear frame leveler
should be approx 5mm off the ground.
Computer screen illuminates, but
does not register when rowing.
Loose or failed connection/
Sensor gap too wide (see
erratic computer display).
Check that the computer lead is connected
properly. If connected properly check sensor
gap. Contact your local service center if this
fails to address the problem.
The Row GX computer does not
illuminate after battery installation.
Batteries installed incorrectly
or need replacing.
Reinstall batteries in correct position and try
again. If the LCD screen fails to illuminate, try
rotating the batteries slightly in the computer.
If this fails, contact your local service center.
The Row GX computer display is
erratic while displaying SPM and
500 meter times.
Gap between sensor and mag-
netic ring is too wide.
Adjust sensor location using rear sliding ad-
justment located inside rear Perspex cover.
Excessive frame flex during hard
rowing.
Frame Tension Cable is too
loose.
Loosen frame tension cable Retaining Nut and
tighten cable until taut.
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