lifeSMART LS100DX, Owner'S Manual

21

TROUbLESHOOTINg PROCEDURES

In the event your spa is not working the way it should, please first review all the installation and 

operating instructions in this manual and check the message on the panel display. If you are still 

not satisfied it is working properly, please follow the appropriate troubleshooting instructions.  

CAUTION!  WARNINg! SHOCK HAzARD! No User Serviceable Parts.

Do not attempt service of the control box. Contact customer service for assistance. Follow all 

owner's manual power connection instructions. 

NO cOMPONENT OPERATiON

Check the following:

1.  Is there power to the spa?

2.  Is the household circuit breaker tripped?

3.  Is the GFCI at the end of the spa's power cable tripped?

4.  If 1, 2 or 3 are yes contact customer service for service.

PUMP DOES NOT OPERATE, bUT ThE LighT DOES

Press the jETS button:

The pump operates but no water flows to jets. Pump may not be properly primed. This can happen 

after the spa is drained and refilled. Press the jETS button several times, never leaving the motor 

on for more than 5-10 seconds at-a-time.  

POOR JET AcTiON

1.  Press the jETS button to make certain the pump is on.

2.  Rotate the air control to the “max” position.

3.  Make sure the water level is at least 2" above the gray filter ring.

4.  Check for dirty filter. Clean, if necessary.

5.  Make sure all jets are in the open position (turn counterclockwise).

WATER iS TOO hOT

1.  Check desired temperature on topside control

2.  Check for a diagnostic Message (see Control System manual for details)

OH - 

Overheat (spa is deactivated) DO NOT ENTER THE WATER. 

If the spa water has reached overheated you should remove the cover to promote heat reduction. 

The spa Control System should reset itself when the water temperature reduces below 107ºF or 

43ºC. When the spa falls below the reset temperature you can push any button on the topside 

control to reset the Control System. If the spa will not reset, then shut off power to the spa and call 

customer service.

Under extreme and/or prolonged weather conditions it is possible for the ambient temperature to 

exceed 107F/43C, therefore; effecting the water temperature of the spa and causing it to overheat.  

These conditions could cause the spa sensors to produce an OH message and prevent the usage 

of your spa during these conditions. The location of your spa should be reconsidered to reduce the 

outside temperature around the spa. For example, you may need to prevent direct sunlight on any 

surface of your spa. Regardless, do not enter your spa if the temperature is above 104F.
Should checking the above steps fail to correct the problem, please contact Customer Service at 

(888) 961-7727 Ext. 8440.