AireLink
60 Installation and User Manual Rev. D
Troubleshooting and Diagnostics
Page 123
Observation:
Network connection cannot be established with the opposite radio or throughput is low.
Received RSSI signal reading is “low” or RF signal status is “off”
Problem
Cause
Action
Power
Source
The equipment power
supply at the opposite side
is switched off.
Turn power supply on. Check that the
green Power LED on radio user panel is
lit.
Broken power supply
Replace power supply. Call LightPointe or
reseller in case the power supply was part
of the shipment.
System
Setup
RF ON LED is off
Restart the system and call LightPointe or
reseller in case the Led does not turn ON.
RF SYNCH LED is off
In case the RF ON LED is ON/GREEN at
both radios, realign system. See chapter
5 in this manual.
System is misaligned.
Realign system. Use chart in Fig. 5-8 or
Fig. 5-18 to find correct RSSI voltage
reading. See chapter 5 in this manual.
Distance between locations
exceeds specific system
distance specification.
System can still be used but throughput
will be lower.
Antenna is mounted
incorrectly and the
polarization is crossed.
Re-install the antenna and ensure that
both antennas transmit at the same
polarization. See chapter 5.3 in this
manual.
Environment
High signal attenuation due
to heavy rain
Wait until the rain stops and observe if
this resolves the problem.
Antenna covered with
snow.
Remove snow from antenna.
Table 10-1: Troubleshooting Chart I
Summary of Contents for AireLink 60
Page 1: ...LightPointe AireLink 60 Installation and User Manual...
Page 28: ...AireLink 60 Installation and User Manual Rev D Introduction Page 28...
Page 40: ...AireLink 60 Installation and User Manual Rev D Surveying the Installation Site Page 40...
Page 56: ...AireLink 60 Installation and User Manual Rev D Recommended Software Pre Configurations Page 56...
Page 81: ...AireLink 60 Installation and User Manual Rev D System Installation Page 81...
Page 112: ...AireLink 60 Installation and User Manual Rev D CLI Command Line Interface Page 112...
Page 116: ...AireLink 60 Installation and User Manual Rev D Bluetooth AireLink Viewer Page 116...
Page 121: ...AireLink 60 Installation and User Manual Rev D SNMP Page 121...
Page 125: ...AireLink 60 Installation and User Manual Rev D Troubleshooting and Diagnostics Page 125...
Page 129: ...AireLink 60 Installation and User Manual Rev D Advanced Troubleshooting Methods Page 129...
Page 133: ...AireLink 60 Installation and User Manual Rev D Technical Support Page 133...