IS212 ECN3592
12
SERVICE INFORMATION
Gas catering equipment should be routinely serviced to ensure a long trouble free life. With this in mind, it is
recommended that a competent gas engineer service the appliances every 6 months.
5.1
CONTACT INFORMATION
For help regarding the installation, maintenance and use of your LINCAT equipment, please call: -
LINCAT SERVICE HELP DESK
01522 875 520
5.2
AUTHORISED SERVICE AGENTS
We recommend that our authorised service agents carry out all servicing other than routine cleaning and
will accept no responsibility for work carried out by other persons. Note that for safe and efficient
operation, appliances need regular servicing.
Please quote both the model and serial numbers from the data plate attached to the unit. Give brief
details of the service requirement.
If you know the part number of the part in question, please quote this information also.
Lincat reserve the right to carry out any work under warranty during normal working hours, i.e. Monday
to Friday, 8.30 a.m. - 5.00 p.m.
5.3
CONDITIONS OF GUARANTEE
The guarantee does not cover: -
Accidental breakage or damage.
Operational misuse, wear and tear from normal usage, incorrect adjustment, or neglect.
Incorrect installation, maintenance, modification or unauthorised service work.
GUARANTEE STATEMENT
Lincat Ltd guarantees its equipment to be free from defects in materials and workmanship for a period of 1
(one) year commencing from the date of purchase from the dealer, by the original owner.
This guarantee is limited to the repair of defects, without charge, by a factory authorised service company or
one of its service companies within normal working hours. Monday – Friday, 8am – 6pm.
We undertake to visit site within 48 hours of the service call being placed, excluding weekends and bank
holidays.
This guarantee is not effective if damage occurs from; improper installation, misuse, incorrect voltage supply,
wear and tear from normal usage, accidental breakage / damage or the equipment is operated contrary to the
user instructions. Any expenses in connection with the installation or cost of making adjustments on the
equipment to comply with the supply at the point of installation are not covered by this guarantee.
The foregoing guarantee is in lieu of any and all other guarantees expressed or implied, and constitutes the
entire guarantee.