Linksys Voice System Administration Guide
140
Advanced Call Control and Routing
Call Routing Group Line Preference
After you create a group, you must enter a list of lines, in the preferred order. When a group
member places a call, the SPA9000 chooses the first line in the list. If it is unavailable, the
SPA9000 chooses the next line, and so on, until an available line is found. To enter the lines, type
the line numbers in the desired order, separated by commas.
Note
The field cannot be left blank.
USE CASE EXAMPLE:
The administrator enters the line preferences for each group in
the following fields:
–
Group 1 Line:
2,1
Outbound calls from Group 1 (New York) go out through Line 2 (SPA400 connected
to PSTN lines). If that line interface is not available, calls can go out through Line 1
(general use ITSP account).
–
Group 2 Line:
3,1
Outbound calls from Group 2 (Los Angeles) go out through Line 3 (ITSP account with
a Los Angles DID number). If that line interface is not available, calls can go out
through Line 1 (general use ITSP account).
–
Group 3 Line:
4,1
Outbound calls from Group 3 (London) go out through Line 4 (ITSP account with a
London DID number). If that line interface is not available, calls can go out through
Line 1 (general use ITSP account).
Creating or Modifying an Outbound Call Routing Group
1. Connect to the SPA9000 administration web server, and choose Admin access with
Advanced settings. (See
”Connecting to the SPA9000 Administration Web Server,” on
page 24
).
2. Click
Voice tab > SIP
.
3. Scroll down to the
PBX Parameters
section.
4. In the
Group 1 User ID
field, or other desired Group User ID field, enter the user IDs for the
stations that you want to include. For more information, see
”Call Routing Group
Membership,” on page 139
.
5. In the
Group 1 Line
field, or other desired Group Line field, enter the line interfaces in the
order of preference. For more information, see
”Call Routing Group Line Preference,” on
page 140
.
NOTE:
As you make your entries, read the field labels to distinguish between the fields for
Group 1 User ID ... Group 4 User ID
and
Group 1 Line ... Group 4 Line
.
6. Click
Submit All Changes
.
7. To verify your progress, place a call to a phone that has caller ID, and confirm that the
expected number appears.
Summary of Contents for Linksys SPA9000
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