Linksys LVS 9000, Overview

Page 1: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 1 LVS 9000 Overview LVS 9000 Overview ...

Page 2: ...r Monthly Bills for Broadband Access and the Usage of Broadband Phone Services Coupled with Availability of Advanced Telephony Features Are Driving Small Businesses to Use VoIP Services The popularity of consumer VoIP services and large enterprise adoption of IP telephony are a testament that the technology works and is going mainstream The popularity of consumer VoIP services and large enterprise...

Page 3: ...cal Access to Customers Web Based Customer Portal Additional Lines Added with Ease Call Detail Records and Accounting Voicemail One Button Access to VM Box from IP Phone Voice Mail Notification Check VM from Regular Phone Check VM from E mail Simple Alert Voice Message Attached as a WAV or MP3 File Meet Me Conference Calling Call Forwarding and Find Me Powerful Features at Affordable Prices Powerf...

Page 4: ...ination Termination Off Net Call Routing Voice Messaging Services Voicemail Unified Messaging etc Voice and Data Traffic Between Sites is Carried by the IP Network PSTN Carries Overflow Voice Traffic if the VoIP Service is Unreachable via LAN Attached Gateway Appliance PSTN Public Switched Telephone Network Very Small Business Very Small Business IP PBX IP PBX Legacy Telecom Network PSTN IP Networ...

Page 5: ...Cisco Proprietary All Content Subject To Change Not a Warranty 5 Introducing the LVS 9000 IP Telephony System IP Telephony System For Home Offices and Small Business For Home Offices and Small Business Linksys Voice System 9000 Linksys Voice System 9000 ...

Page 6: ...S 9000 VoIP Service Provider s Service The VoIP Service Provider Provides the Following Services Outbound Call Termination Services Local Long Distance and International Calling Inbound Call Origination Services DID Direct Inward Dialing Toll Free Services Voicemail Boxes Provisioning Server and Firmware Upgrades Tier II Technical Support A List of Participating VoIP Service Providers Are Availabl...

Page 7: ...r Setting Up Equipment with SP Account Information SP or Agent Responsible for providing Support to End User Customers Options Additional Steps Remote Provisioning Configuration Customer Provided With Access to Portal for Account Management VAR Model VAR Purchases Equipment from Linksys Distributor VAR Sells Equipment to End User Customers VAR Configures and Installs Equipment with SP Account Info...

Page 8: ...rved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 8 Remote Management Provisioning Configuration Server Provisioning Server Management Server TFTP HTTP HTTPS XML TXT SPC SIP Internet Customer Sites Service Provider ...

Page 9: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 9 LVS 9000 Series Product Details LVS 9000 Series Product Details ...

Page 10: ...arranty 10 Broadband Service Broadband Broadband Phone Services Phone Services Legacy Telecom Network PSTN BB Modem Wireless Router SPA9000 SPA942 SPA941 Fax Machine SOHO or Small Business Typical LVS Set Up 16 Phones Max PSTN Public Switched Telephone Network Local Area Local Area Network Network PC SPA941 ...

Page 11: ...all Completion Fast Easy Set Up and Maintenance Automatic Call Distribution Routing Bridged Shared Line Call Appearance Call Transfer Attended Blind Call Forwarding When Busy When Not Answered All Calls Find me Simultaneously Ring Multiple Phones Local and Corporate Directory Call Pickup Group Paging Intercom Call Hunt Groups Sequential Round Robin Random Voice Mail Integration with SP Music on Ho...

Page 12: ...et Port SPA901 Wall or Table Mount Rugged Design Flash Redial Vol Buttons No Display IP PBX Key System SPA921 Graphical Display 1 Extension No Line Keys 4 Soft Keys IP Phones with 2 Port Ethernet Switch and Power Over Ethernet Note The SPA922 and SPA942 support PoE and as such do not come with a power supply Optionally the PA100 power supply for Linksys IP Phones may be ordered separately SPA9000 ...

Page 13: ...es configuration files to client stations and auto configures un provisioned client stations Application Server Supports advanced features such as Call Park Pickup Directory Directed Call Pickup and Group Paging Music on Hold Server Streams Audio Files to User s Phones Both On Net Off Net Optionally An External Server May be Used for Music on Hold Web Server Used for Configuration and Monitoring S...

Page 14: ...ght Integration with Broadband VoIP Service Low Touch Provisioning Advanced Easy to Use Features Scalable Flexible Architecture Low Cost of Ownership and Operation LVS 9000 Key Benefits A Powerful IP Telephony Solution for a SOHO or Small Business A Powerful IP Telephony Solution for a SOHO or Small Business When Used with Linksys SPA900 Series Phones the LVS 9000 Delivers a Best In Class User Exp...

Page 15: ...000 IP PBX 2 Analog Devices QoS Enabled Broadband Modem Router Landline Landline Telecom Telecom Network Network PSTN PSTN Internet Internet Up 1 5 Mbps Down 3 0 Mbps Line Call Capacity Setting 15 VoIP VoIP Network Network Assumption 110 kbps per Call one way budgeted for Off Net Calling Phones using G 711 Assumption 110 kbps per Call one way budgeted for Off Net Calling Phones using G 711 Custome...

Page 16: ...6 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 16 SPA900 Series Business Phones and Accessories SPA900 Series Business Phones and Accessories ...

Page 17: ...co Proprietary All Content Subject To Change Not a Warranty 17 SPA900 Series IP Phone Comparisons SPA901 SPA921 SPA922 SPA941 SPA942 SPA922 SPA942 Integrated PoE on Switched Ethernet Port and Second Ethernet Port for PC All SPA900 Series Phones Support QoS ...

Page 18: ...942 Menu Driven User Interface Four Illuminated Line Keys SPA941 SPA942 Four Soft Keys Four Way Navigation Button Speakerphone with Hands Free Operation Headset Port 2 5mm Hold Button Call Logging Missed Incoming Outgoing Personal Directory 100 Entries Message Waiting Light Message Retrieval Button Volume Control Handset Speaker Headset Ringer Illuminated Speaker Mute and Headset Activation Key Au...

Page 19: ...nt Subject To Change Not a Warranty 19 SPA901 IP Phone Key Features Rugged Design Desktop or Wall Mountable LEDs Message Waiting Visual Ring Status Holding Call RJ45 Ethernet Connection Ringer Volume Control Adjustable Fixed Buttons Flash Hold Conference Swap Redial Volume Control ...

Page 20: ...g via HTTPS HTTP TFTP 3rd Party Application Server Call Control Interop Broadsoft Broadworks Interoperability SIP B with Bridged Line Appearance Support Downloadable Ring Tones Network Based Ring Tone Support Call Transfer Call Back on Busy Call Forwarding Call Conferencing Do Not Disturb Hands Free Operation On products with a Speakerphone Personal Directory 100 Entries Independently Configurable...

Page 21: ... VoIP POES5 POES5 802 3af PoE Compliant 5 Volt 2 Amp Low Cost Products Supported SPA1001 SPA2000 SPA2002 SPA2100 SPA3000 SPA2102 SPA3102 PAP2 PAP2T SPA901 SPA921 SPA941 SPA9000 Power Any 5v VoIP Appliance with Power Over Ethernet Power Any 5v VoIP Appliance with Power Over Ethernet Power Any 5v VoIP Appliance with Power Over Ethernet ...

Page 22: ... PC and CD Included Uses 5v Power Adapter That Came with VoIP Device WEP WPA or WPA2 Encryption Very Affordable Products Supported SPA1001 SPA2000 SPA2002 SPA2100 SPA3000 SPA2102 SPA3102 PAP2 PAP2T SPA901 SPA921 SPA922 SPA941 SPA942 SPA9000 Turn Any 5v VoIP Appliance or Phone Into A WiFi Endpoint Turn Any 5v VoIP Appliance or Phone Into A WiFi Endpoint Turn Any 5v VoIP Appliance or Phone Into A Wi...

Page 23: ... Content Subject To Change Not a Warranty 23 Power over Ethernet Support on SPA9xx Phones SPA900 Series Phones with Integrated PoE Support SPA922 SPA942 PoE Ethernet Switch SRW224P PoE Splitter POES5 Linksys SRW224P SPA901 w POES5 SPA921 w POES5 SPA941 w POES5 SPA922 SPA942 ...

Page 24: ...way Phone Adapter 1 Line Port Provides Call Routing To and From POTS Transparent Migration from Legacy POTS Service to VoIP Optional Routing of Local Toll Free Calls to POTS Back Up in Case of Internet Access Problems 1 Phone Port Provides Connection for Analog Phone or Fax Machine SPA3000 Left and Right Side Views Phone Port Line Port ...

Page 25: ...sco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 25 LVS 9000 IP Network and VoIP Service Requirements LVS 9000 IP Network and VoIP Service Requirements ...

Page 26: ... kbps G 726 32 696 kbps 522 kbps 348 kbps 174 kbps 87 kbps G 726 40 880 kbps 660 kbps 440 Mbps 220 kbps 110 kbps G 711 8 Calls 6 Calls 4 Calls 2 Calls Approximate Bandwidth Budget for Each Side of Conversation Codec Assumptions Bandwidth Calculated with No Silence Suppression Two 20 Millisecond Frame Samples Propagated over an Ethernet WAN Link Note The use of Silence Suppression can reduce the av...

Page 27: ...anty 27 LVS 9000 Installation and Support Local Network Considerations If Possible Use QoS Enabled Routers and Switches Router with QoS Ethernet Switch with QoS Internet Internet SPA942 Phone with Built In Switch and QoS SPA921 Phone with QoS PC Used for LVS Administration SPA9000 PC Workstation PC Workstation ...

Page 28: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 28 LVS 9000 Configuration Wizard LVS 9000 Configuration Wizard ...

Page 29: ... Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 29 LVS9000 Installation overview SPA9000 IP PBX ANALOG PHONE FAX Switch Modem or Gateway Uplink Wireless Router SPA942 IP PHONE 1 SPA941 IP PHONE 2 SPA941 IP PHONE 3 1 2 3 4 ...

Page 30: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 30 LVS Configuration Wizard ...

Page 31: ... installed in the same network as the LVS 9000 system The following are the minimum required devices needed to be connected to run the wizard SPA9000 Unit SPA9xx series phones SPA942 SPA921 SPA901 etc A network router and a switch with enough Ethernet ports for all the devices to be in the network An analog phone to be connected to SPA9000 Phone 1 port A Window based PC to run the wizard A Valid V...

Page 32: ...ed onto the existing configuration Wizard is meant to simplify the configuration flow with certain assumptions made Do not mix the methods of configuration via the Wizard with a direct modification via the WEB pages of the devices Direct modification via the WEB pages should ONLY be done by very knowledgeable users We continue to update the functionality of the Wizard to make it more versatile so ...

Page 33: ...Pages First screen is the standard Linksys Welcome page Following that is the End User License Agreement EULA screen The User Guide is accessible from the Welcome and Introduction screens We continue to update the functionality of the Wizard to make it more versatile so please check back regularly on www linksys com for the latest version ...

Page 34: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 34 Main Menu Selections ...

Page 35: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 35 Upgrade to the Latest Firmware ...

Page 36: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 36 Configure SPA9000 ITSP Information ...

Page 37: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 37 Voice Mail Configuration Options ...

Page 38: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 38 Voice Mail Configuration Settings ...

Page 39: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 39 Important Configuring PBX extensions ...

Page 40: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 40 Share Line Configuration ...

Page 41: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 41 Hunt Group Configuration ...

Page 42: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 42 Auto Attendant configuration ...

Page 43: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 43 Setting the Working Hours Off Days ...

Page 44: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 44 Call Routing by the Auto Attendant AA ...

Page 45: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 45 AA Call Flow During Non Office Hours ...

Page 46: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 46 Recording of Messages Into AA ...

Page 47: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 47 Configuring Linksys IP Phones ...

Page 48: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 48 Configuring IP Phone Extensions ...

Page 49: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 49 Using the LVS 9000 ...

Page 50: ...2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 50 LVS 9000 Features Placing and Receiving Calls Voicemail Support Auto Attendant Support ...

Page 51: ...s Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 51 LVS 9000 Features cont Call Transfer Support Three Party Conference Calls Call Forwarding Intercom Group Paging Support ...

Page 52: ...Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 52 LVS 9000 Features cont Speed Dialing Call Logging Last Call Return Do Not Disturb DND Corporate Directory Directory Dialing Support Music on Hold Support ...

Page 53: ...ine Appearance SLA allows multiple stations to share an extension number and manage a call as a group Sales Sales 2002 2002 Line 1 2002 Line 2 2002 Line 3 Sales Line 4 Sales Line 1 2005 Line 2 2005 Line 3 Sales Line 4 Sales Line 1 2013 Line 2 2013 Line 3 Sales Line 4 Sales Line 1 2004 Line 2 2004 Line 3 Sales Line 4 Sales Sales Group Shares the Sales Extension ...

Page 54: ...co Proprietary All Content Subject To Change Not a Warranty 54 Simultaneous Ringing of Multiple Phones At Least One Line of Each Phone Registered as 1001 Call for 1001 Two Methods 1 Configure a Shared Line 2 Register Multiple Devices with the Same ID Shown ...

Page 55: ...y 55 Hunt Group Support Line 1 2002 Line 2 2002 Line 3 Sales Line 4 Sales Line 1 2005 Line 2 2005 Line 3 Sales Line 4 Sales Line 1 2013 Line 2 2013 Line 3 Sales Line 4 Sales Line 1 2004 Line 2 2004 Line 3 Sales Line 4 Sales Support Voice Mail Box Support Hunt Group 1 2002 2 2005 3 2013 4 2004 6 VM Support SPA9000 ...

Page 56: ...the caller of the selected incoming call the target phone will stop ringing By default the Directed Pickup code is 37 Group Call Pick Up To use Group Call Pickup follow these steps 1 Determine if any phone is ringing by listening It could be more than one 2 Press the GrPick soft key or dial the corresponding code on your LVS 9000 phone 3 Wait for your phone to return a list of all the LVS 9000 pho...

Page 57: ... park soft key on your LVS 9000 phone 2 Enter the parking lot number on which to park the call 3 Result Call is parked and you are disconnected from the call 4 If configured the parked caller is listening to music By default the Park code is 38 To Pickup a Parked Call Sometimes Referred to as Un parking a Call Please Follow These Steps 1 Press the unpark soft key or dial the corresponding code on ...

Page 58: ...matically configure itself with the LVS 9000 system A extension will be automatically assigned to the phone 2 The LVS 9000 Configuration Utility can be used where by the new phone will be automatically sensed by the LVS Wizard Configuration Utility and can be configured per the utility s interface 3 A Linksys LVS certified reseller can be consulted to manually administer the new phone in line with...

Page 59: ... Web Pages All LVS 9000 series products feature a web server that can be used to independently configure the devices We highly recommend that VARs wishing to configure the LVS 9000 system in this manner do so only after they have had extensive experience with the LVS 9000 products and have an expert level understanding of IP networking and VoIP ...

Page 60: ...F DE 8A 23 AA SERIAL 0000121211232 Reseller Obtain Mac Serial Send list to Distributor for Order E Mail to Linksys Order Processing Generates KEYS Linksys sends E Mail with Key per device to Distributor Disti Receives list with Keys and Forwards to Customer Customer updates Provisioning Server or Update per Device Products SPA941UPG SPA942UPG SPA9000UPG ...

Page 61: ...ksys Cisco Proprietary All Content Subject To Change Not a Warranty 61 Stay Connected to Linksys for Updates and Info More Updated Information Available at Linksys com More Updated Information Available at Linksys com www Linksys com www Linksys com ...

Page 62: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty 62 Questions related to Linksys Products ask linksys emeapm cisco com ...

Page 63: ... 2006 Cisco Systems Inc All Rights Reserved Linksys Cisco Proprietary All Content Subject To Change Not a Warranty WWW LINKSYS COM ...