Linksys RT41P2-AT - Broadband Router With 2 Phone Ports At&t Service Req, User Manual

Page 1: ...A Division of Cisco Systems Inc Model No WIRED with 2 Phone Ports Broadband Router RT41P2 AT User Guide ...

Page 2: ...finitions for technical terms that are presented like this Also each figure diagram screenshot or other image is provided with a figure number and description like this Figure numbers and descriptions can also be found in the List of Figures section This exclamation point means there is a caution or warning and is something that could damage your property or the Router word definition This checkma...

Page 3: ...ter 11 Overview 11 How to Access the Web based Utility 13 The Setup Tab Basic Setup 13 The Setup Tab DDNS 18 The Setup Tab MAC Address Clone 19 The Security Tab Firewall 20 The Security Tab VPN 21 The Access Restrictions Tab Internet Access 22 The Applications Gaming Tab Port Range Forward 24 The Applications Gaming Tab Port Trigger 25 The Applications Gaming Tab UPnP Forward 26 The Applications G...

Page 4: ...blems and Solutions 39 Frequently Asked Questions 49 Appendix B Finding the MAC Address and IP Address for Your Ethernet Adapter 53 Windows 98 or Me Instructions 53 Windows 2000 or XP Instructions 53 For the Router s Web based Utility 54 Appendix C Windows Help 55 Appendix D Glossary 56 Appendix E Specifications 61 Appendix F Warranty Information 63 Appendix G Regulatory Information 64 Appendix H ...

Page 5: ...Address 13 Figure 5 2 Router Login 13 Figure 5 3 Setup Tab Basic Setup Automatic Configuration DHCP 13 Figure 5 4 Static IP 14 Figure 5 5 PPPoE 14 Figure 5 6 PPTP 15 Figure 5 7 Setup Tab DDNS DynDNS org 18 Figure 5 8 Setup Tab DDNS TZO com 18 Figure 5 9 Setup Tab MAC Address Clone 19 Figure 5 10 Security Tab Firewall 20 Figure 5 11 Security Tab VPN Passthrough 21 Figure 5 12 Access Restrictions Ta...

Page 6: ...4 Administration Tab Backup and Restore 34 Figure 5 25 Administration Tab Reboot 34 Figure 5 26 Status Tab Router 35 Figure 5 27 Status Tab Local Network 36 Figure 5 28 DHCP Clients Table 36 Figure 5 29 Status Tab Voice 37 Figure 6 1 Website for AT T CallVantage Service 38 Figure B 1 IP Configuration Screen 53 Figure B 2 MAC Address Adapter Address 53 Figure B 3 MAC Address Physical Address 54 Fig...

Page 7: ... T even while you re surfing the Internet Plus you can access one printer from different computers and access data located on another computer s hard drive Networks are even used for playing multiplayer video games So networks not only are useful in homes and offices but also can be fun PCs on a wired network create a LAN or Local Area Network They are connected with Ethernet cables which is why t...

Page 8: ... AT T CallVantagesm Service When you are ready to sign up for or activate your AT T CallVantage Service account refer to the instructions in this chapter When you re finished with the basic steps then you are ready to connect to the Internet You also have other chapter available for reference Chapter 1 Introduction This chapter describes the Router s applications and this User Guide Chapter 2 Netw...

Page 9: ... This appendix provides the technical specifications for the Router Appendix F Warranty Information This appendix supplies the warranty information for the Router Appendix G Regulatory Information This appendix supplies the regulatory information regarding the Router Appendix H Contact Information This appendix provides contact information for a variety of Linksys resources including Technical Sup...

Page 10: ...dress is a fixed IP address that you assign manually to a PC or other device on the network Since a static IP address remains valid until you disable it static IP addressing ensures that the device assigned it will always have that same IP address until you change it Static IP addresses are commonly used with network devices such as server PCs or print servers If you use the Router to share your c...

Page 11: ...password to gain access to the Internet This is a dedicated high speed connection type called Point to Point Protocol over Ethernet PPPoE PPPoE is similar to a dial up connection but PPPoE does not dial a phone number when establishing a connection It also will provide the Router with a dynamic IP address to establish a connection to the Internet By default a DHCP server on the LAN side is enabled...

Page 12: ...thernet ports connect to network devices such as PCs print servers or additional switches Reset Button There are two ways to reset the Router to its factory default settings Either press the Reset button for approximately five seconds or restore the defaults from the Administration tab Factory Defaults of the Router s Web based Utility Power The Power port is where you will connect the power adapt...

Page 13: ...r 4 If the LED is flashing the Router is sending or receiving data over that port Phone 1 2 Green The Phone LED is solidly lit when a telephone or fax machine has a registered connection to AT T through the corresponding port Phone 1 or Phone 2 The connection is registered if your Internet phone service account is active This LED is not lit when there is no registered connection It flashes when th...

Page 14: ...ect one end of an Ethernet network cable to one of the numbered ports on the back of the Router Connect the other end to an Ethernet port on a network device e g a PC print server or switch Repeat this step to connect more PCs or other network devices to the Router 5 Power on the broadband modem 6 Connect the included power adapter to the Router s Power port and then plug the power adapter into an...

Page 15: ...r with 2 Phone Ports then you should use the Broadband Router with 2 Phone Ports as your primary router so the Internet phone calls will be routed properly For example the following connection diagram shows the Broadband Router with 2 Phone Ports connected to a wireless router phone and desktop PCs Figure 4 5 Router Connected to Another Router Phone Broadband Router with 2 Phone Ports Broadband Mo...

Page 16: ... other end to the Internet port on the back of the other router Repeat this step to connect PCs or other network devices to the Router 6 Power on the cable or DSL modem 7 Connect the included power adapter to the Router s Power port and then plug the power adapter into an electrical outlet The Power LED on the front panel will light up as soon as the Router powers on 8 Power on the other router 9 ...

Page 17: ...t have this information you can call your ISP to request the settings Once you have the setup information for your specific type of Internet connection then you can configure the Router Management Click the Administration tab and then the Management tab The Router s default password is admin To secure the Router change the Password from its default There are six main tabs Setup Security Access Res...

Page 18: ...d Use this screen to alter UPnP forwarding settings DMZ Click this tab to allow one local user to be exposed to the Internet for use of special purpose services Administration Management On this screen alter the Router s password and access privileges as well as the SNMP and UPnP settings Log If you want to view or save activity logs click this tab Diagnostics Use this screen to check the connecti...

Page 19: ...your changes For help information on a tab click Help The Setup Tab Basic Setup The Basic Setup screen is the first screen you see when you access the Web based Utility Internet Setup The Internet Setup section configures the Router for your Internet connection type This information can be obtained from your ISP Internet Connection Type The Router supports four connection types Automatic Configura...

Page 20: ...ables the Router to automatically re establish your connection as soon as you attempt to access the Internet again If you wish to activate Connect on Demand click the radio button If you want your Internet connection to remain on at all times enter 0 in the Max Idle Time field Otherwise enter the number of minutes you want to have elapsed before your Internet access disconnects Keep Alive and Redi...

Page 21: ...Idle Time field Otherwise enter the number of minutes you want to have elapsed before your Internet access disconnects Keep Alive and Redial Period This option keeps your Internet access connected indefinitely even when it sits idle If you select this option the Router will periodically check your Internet connection If the connection is down then the Router will automatically re establish the con...

Page 22: ...sable If you disable DHCP remember to assign a static IP address to the Router Starting IP Address Enter a value for the DHCP server to start with when issuing IP addresses Because the default IP address for the Router is 192 168 15 1 the Start IP Address must be 192 168 15 2 or greater but smaller than 192 168 15 254 The default Start IP Address is 192 168 15 100 Maximum Number of DHCP Users Opti...

Page 23: ...ime Zone Select the time zone in which your network functions from this pull down menu If you want the Router to automatically adjust its clock for daylight savings click the checkbox next to Automatically adjust clock for daylight saving changes When you have finished making changes to this screen click the Save Settings button to save the changes or click the Cancel Changes button to undo your c...

Page 24: ...ccount you set up with DynDNS org Internet IP Address The Router s current Internet IP Address is displayed here Because it is dynamic it will change Status The status of the DDNS service connection is displayed here When you have finished making changes to this screen click the Save Settings button to save the changes or click the Cancel Changes button to undo your changes For help information cl...

Page 25: ... Entry Enter the MAC Address registered with your ISP Then click the Save Settings button Clone Your PC s MAC If you want to clone the MAC address of the PC you are currently using to configure the Router then click the Clone Your PC s MAC button The Router will automatically detect your PC s MAC address so you do NOT have to call your ISP to change the registered MAC address to the Router s MAC a...

Page 26: ...es created using this programming language Click the checkbox to enable Java Applet filtering Filter ActiveX ActiveX is a programming language for websites If you deny ActiveX you run the risk of not having access to Internet sites created using this programming language Click the checkbox to enable ActiveX filtering Filter Multicast Multicasting allows for multiple transmissions to specific recip...

Page 27: ...P Passthrough click the Disable button L2TP Passthrough Layer 2 Tunneling Protocol Passthrough is the method used to enable Point to Point PPP sessions via the Internet on the Layer 2 level To allow L2TP Passthrough click the Enable button To disable L2TP Passthrough click the Disable button When you have finished making changes to this screen click the Save Settings button to save the changes or ...

Page 28: ...settings To delete a policy select that policy s number and click the Delete button To view all the policies click the Summary button Status Policies are disabled by default To enable a policy select the policy number from the drop down menu and click the radio button beside Enable To disable a policy select the policy number from the drop down menu and click the radio button beside Disable To cre...

Page 29: ...vices Then click the button to add the service to the Blocked services list You can block up to two services per policy If you want to remove a service from the Blocked services list then select it and click the button If the service you want is not available then you can add a service Enter the service s name in the Service Name field Select its protocol from the Protocol drop down menu and enter...

Page 30: ...e number or range of external port s used by the server or Internet application Check with the Internet application software documentation for more information Protocol Select the protocol TCP or UDP or select Both IP Address Enter the IP address of the server that you want the Internet users to be able to access To find the IP address go to Appendix C Finding the MAC Address and IP Address for Yo...

Page 31: ...r the port number s needed Start Port Enter the starting port number of the Triggered Range End Port Enter the ending port number of the Triggered Range Forwarded Range Protocol Select the protocol TCP or UDP For each application list the forwarded port number range Check with the Internet application documentation for the port number s needed Start Port Enter the starting port number of the Forwa...

Page 32: ... stores and forwards the mail DNS Domain Name System The way that Internet domain names are located and translated into IP addresses A domain name is a meaningful and easy to remember handle for an Internet address TFTP Trivial File Transfer Protocol A version of the TCP IP FTP protocol that has no directory or password capability Finger A UNIX command widely used on the Internet to find out infor...

Page 33: ...port used by the server in the Ext Port column Check with the Internet application documentation for more information TCP or UDP Select the protocol UDP or TCP for each application You cannot select both protocols Int Port Enter the number of the internal port used by the server in the Int Port column Check with the Internet application software documentation for more information IP Address Enter ...

Page 34: ...PC whose port is being forwarded must have its DHCP client function disabled and should have a new static IP address assigned to it because its IP address may change when using the DHCP function DMZ DMZ To use this feature select Enable To disable DMZ hosting select Disable DMZ Host IP Address To expose one PC enter the computer s IP address To get the IP address of a computer refer to Appendix C ...

Page 35: ...he Internet Remote Management This feature allows you to manage the Router from a remote location via the Internet To enabled Remote Management click the Enable radio button Management Port Enter the port number you will use to remotely access the Router Use https A Secure Sockets Layer SSL connection enhances the security of your data transmissions If you want to use an SSL connection to remotely...

Page 36: ...public Set Community Enter the password that allows read write access to the Router s SNMP information The default name is private A name must be entered in this field SNMP Trap Community Enter the password required by the remote host computer that will receive trap messages or notices sent by the Router SNMP Trap Destination Enter the IP address of the remote host computer that will receive the t...

Page 37: ...t file on your PC s hard drive In the Log Viewer IP Address field enter the fixed IP address of the PC running the Logviewer software The Router will now send updated logs to that PC Incoming Log Click the Incoming Log button to view a temporary log of the Source IP addresses and Destination Port Numbers for all the incoming Internet traffic Click the Refresh button to update the log Outgoing Log ...

Page 38: ...y times you wish to test it 5 10 or unlimited Then click the Ping button To stop the test click the Stop button Click the Clear Log button to clear the screen Click the Close button to return to the Diagnostics screen Traceroute Test To test the performance of a connection click the Traceroute button Enter the IP address or domain name of the PC whose connection you wish to test and click the Trac...

Page 39: ...s radio button click the Save Settings button to restore the Router to its factory defaults or click the Cancel Changes button to undo your change For help information click Help Figure 5 23 Administration Tab Factory Defaults NOTE Do not restore the factory defaults unless you are having difficulties with the Router and have exhausted all other troubleshooting measures Once the Router is reset yo...

Page 40: ...button and follow the on screen instructions Restore After you have selected the appropriate file click the Restore button and follow the on screen instructions For help information click Help The Administration Tab Reboot The Reboot screen allows you to remotely reboot the Router from your computer Reboot Device Reboot Click the Yes radio button if you want to reboot the Router Otherwise keep the...

Page 41: ...Status For these dial up style connections PPPoE and PPTP the status of the connection is displayed and there is a Connect button to click if there is no connection and you want to establish an Internet connection IP Address The Router s Internet IP Address is displayed here Subnet Mask and Default Gateway The Router s Subnet Mask and Default Gateway address are shown here DNS 1 2 Shown here are t...

Page 42: ...IP address of the range assigned by the Router End IP Address This is the last IP address of the range assigned by the Router DHCP Clients Table Click the DHCP Clients Table button to view a list of PCs that have been assigned IP addresses by the Router The DHCP Active IP Table screen lists the DHCP Server IP Address Client Host Names IP Addresses MAC Addresses and Expiration dates Click the Delet...

Page 43: ...CallVantagesm Service If the registration status indicates that the registration has failed then refer to Appendix A Troubleshooting Call1 Status The status of the active phone call is shown here Call2 Status If you are using call waiting the status of the incoming phone call is shown here User2 Status Registration Status This indicates whether or not this phone line is registered with AT T CallVa...

Page 44: ...ll see two choices Select the one that applies to you If you already have an Internet phone service account with AT T then select I signed up for service and want to activate If you do not have an Internet phone service account with AT T then select I have my Linksys Router and want to sign up for service 3 Follow the on screen instructions When you have activated your Internet phone service the P...

Page 45: ...ify your account information and confirm that the phone line is registered with AT T If none of the above works contact AT T at 1 866 596 8464 2 The Status Voice screen of the Web based Utility says that the registration for my Internet phone line has failed Go through this checklist until your problem is solved Make sure your network has an active Internet connection Try to access the Internet an...

Page 46: ...c IP address to a PC by performing the following steps For Windows 98 and Millennium A Click Start Setting and Control Panel Double click Network B In The following network components are installed box select the TCP IP associated with your Ethernet adapter If you only have one Ethernet adapter installed you will only see one TCP IP line with no association to an Ethernet adapter Highlight it and ...

Page 47: ...nnection Properties window I Restart the computer if asked For Windows XP The following instructions assume you are running Windows XP with the default interface If you are using the Classic interface where the icons and menus look like previous Windows versions please follow the instructions for Windows 2000 A Click Start and Control Panel B Click the Network and Internet Connections icon and the...

Page 48: ...operties window and click the OK button in the Local Area Connection Properties window 5 Restart the computer if asked 6 Click the OK button in the Internet Protocol TCP IP Properties window and click the OK button in the Local Area Connection Properties window 7 Restart the computer if asked For Windows XP The following instructions assume you are running Windows XP with the default interface If ...

Page 49: ... your original computer is not the cause of the problem If you do NOT get a reply there may be a problem with the connection Try the ping command from a different computer to verify that your original computer is not the cause of the problem 7 I am not getting an IP address on the Internet with my Internet connection A Refer to Problem 6 I want to test my Internet connection to verify that you hav...

Page 50: ...ess for the Router to another subnet to avoid a conflict between the VPN IP address and your local IP address For example if your VPN server assigns an IP address 192 168 15 X X is a number from 1 to 254 and your local LAN IP address is 192 168 15 X X is the same number used in the VPN IP address the Router will have difficulties routing information to the right location If you change the Router s...

Page 51: ...t doing any port forwarding or DMZ hosting There may be cases when you want to host an online game or Internet application This would require you to set up the Router to deliver incoming packets or data to a specific computer This also applies to the Internet applications you are using The best way to get the information on what port services to use is to go to the website of the online game or ap...

Page 52: ...the data to whichever PC or network device you set for DMZ hosting Follow these steps to set DMZ hosting A Access the Router s Web based Utility by going to http 192 168 15 1 or the IP address of the Router Go to the Applications Gaming Port Range Forward tab B Disable or remove the entries you have entered for forwarding Keep this information in case you want to use it at a later time C Click the...

Page 53: ...utton to go back to the previous screen E Click the option Never dial a connection This will remove any dial up pop ups for PPPoE users For Netscape 4 7 or higher A Start Netscape Navigator and click Edit Preferences Advanced and Proxies B Make sure you have Direct connection to the Internet selected on this screen C Close all the windows to finish 15 To start over I need to set the Router to fact...

Page 54: ...tton to continue If your difficulties continue change the Size to different values Try this list of values one value at a time in this order until your problem is solved 1462 1400 1362 1300 18 I need to use port triggering Port triggering looks at the outgoing port services used and will trigger the Router to open a specific port depending on which port an Internet application uses Follow these st...

Page 55: ...ever dial a connection For Netscape Navigator click Edit Preferences Advanced and Proxy Make sure that Netscape Navigator is set to Direct connection to the Internet Frequently Asked Questions How do I configure the Router for Internet phone service Run the Setup Wizard or follow the instructions of the Quick Installation or User Guide to install and configure the Router for your type of Internet ...

Page 56: ...nsmitted on the Internet Furthermore NAT allows the Router to be used with low cost Internet accounts such as DSL or cable modems when only one TCP IP address is provided by the ISP The user may have many private addresses behind this single address provided by the ISP Does the Router support any operating system other than Windows 98 Millennium 2000 or XP Yes but Linksys does not at this time pro...

Page 57: ...10Mbps or half duplex mode and turn off the Auto negotiate feature of your Ethernet adapter as a temporary measure Please look at the Network Control Panel in your Ethernet adapter s Advanced Properties tab Make sure that your proxy setting is disabled in the browser Check our website at www linksys com for more information If all else fails in the installation what can I do Reset the Router by ho...

Page 58: ...Router can establish 520 sessions at the same time but you can only forward 10 ranges of ports Does the Router replace a modem Is there a cable or DSL modem in the Router No this version of the Router must work in conjunction with a cable or DSL modem Which modems are compatible with the Router The Router is compatible with virtually any cable or DSL modem that supports Ethernet What is the maximu...

Page 59: ...he Open field enter winipcfg Then press the Enter key or the OK button 2 When the IP Configuration screen appears select the Ethernet adapter you have connected to the Router via a CAT 5 Ethernet network cable 3 Write down the Adapter Address as shown on your computer screen This is the MAC address for your Ethernet adapter and is shown as a series of numbers and letters The MAC address Adapter Ad...

Page 60: ...hernet adapter s IP address as 192 168 1 100 Your computer may show something different For the Router s Web based Utility You can use MAC or IP addresses to designate computers for each Internet Access Policy you create To specify a computer enter its IP address or 12 digit MAC address For MAC address cloning enter the 12 digit MAC address in the User Defined Entry fields two digits per field For...

Page 61: ...et of instructions or protocol all PCs follow to communicate over a wired or wireless network Your PCs will not be able to utilize networking without having TCP IP enabled Windows Help provides complete instructions on enabling TCP IP Shared Resources If you wish to share printers folders or files over your network Windows Help provides complete instructions on utilizing shared resources Network N...

Page 62: ...and interact with all the information on the World Wide Web Buffer A shared or assigned memory area that is used to support and coordinate different computing and networking activities so one isn t held up by the other Byte A unit of data that is usually eight bits long Cable Modem A device that connects a computer to the cable television network which in turn connects to the Internet CSMA CA Carr...

Page 63: ...livery Traffic Indication Message A message included in data packets that can increase wireless efficiency Dynamic IP Address A temporary IP address assigned by a DHCP server Encryption Encoding data transmitted in a network Ethernet A networking protocol that specifies how data is placed on and retrieved from a common transmission medium Finger A program that tells you the name associated with an...

Page 64: ...reless transmissions ISP Internet Service Provider A company that provides access to the Internet LAN The computers and networking products that make up your local network MAC Media Access Control Address The unique address that a manufacturer assigns to each networking device Mbps MegaBits Per Second One million bits per second a unit of measurement for data transmission mIRC An Internet Relay Ch...

Page 65: ...45 An Ethernet connector that holds up to eight wires Router A networking device that connects multiple networks together RTS Request To Send A networking method of coordinating large packets through the RTS Threshold setting Server Any computer whose function in a network is to provide user access to files printing communications and other services SMTP Simple Mail Transfer Protocol The standard ...

Page 66: ...l A version of the TCP IP FTP protocol that has no directory or password capability Throughput The amount of data moved successfully from one node to another in a given time period Topology The physical layout of a network TX Rate Transmission Rate UDP User Datagram Protocol A network protocol for transmitting data that does not require acknowledgement from the recipient of the data that is sent U...

Page 67: ...pe RJ 45 Ethernet Category 5 RJ 11 Standard Phone Cable LEDs Power Ethernet 1 4 Phone 1 2 Internet UPnP able cert Able Network Protocols TCP IP NetBEUI IPX SPX Voice Protocol Session Initiation Protocol SIP v2 Voice Codecs G 711 a law G 711µ Law G 726 G 729 A G 723 1 Ring Voltage 40 50 VRMS typical balanced ring only Ring Frequency 25 Hz Ringer Equivalence Number 5 per RJ 11 port over 2000 feet Di...

Page 68: ...ations Broadband Router with 2 Phone Ports Certifications FCC Operating Temp 0ºC to 40ºC 32ºF to 104ºF Storage Temp 20ºC to 60ºC 4ºF to 140ºF Operating Humidity 10 to 85 Non Condensing Storage Humidity 5 to 90 Non Condensing ...

Page 69: ...TIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF NON INFRINGEMENT ARE DISCLAIMED Some jurisdictions do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to You This warranty gives You specific legal rights and You may also have other rights which vary by jurisdiction This warranty does not apply if the Product a has been altered except by Links...

Page 70: ...orrect the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment or devices Connect the equipment to an outlet other than the receiver s Consult a dealer or an experienced radio TV technician for assistance INDUSTRY CANADA CANADA This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numér...

Page 71: ...d updates to your existing products at http www linksys com or ftp linksys com Can t find information about a product you want to buy on the web Do you want to know more about networking with Linksys products Give our advice line a call at 800 546 5797 LINKSYS Or fax your request in to 949 823 3002 If you experience problems with any Linksys product you can call us at 800 326 7114 Don t wish to ca...