TROUBLESHOOTING | 47
Problem
Solution
No power
Check the power outlet is turned on.
If using a multi-outlet, check if it is working properly. To check whether a power strip is working properly, plug the
TV’s power plug directly to a wall outlet and make sure the white indicator light on the TV is lit.
Try to power on using the button on the TV.
Picture issues
Ensure that all equipment is connected properly. If you are using an external device, turn it off, then turn it on
again. If it says there is no signal on the screen, choose the correct source input.
Adjust the antenna position.
Move the TV away from electronic equipment or devices that could cause interference.
Auto-tune free-to-air TV channels again.
Try another channel.
No operations can
be performed with
the remote control
unit
Check the batteries are correctly installed.
The batteries may be exhausted: replace them.
Make sure to point the remote control at the remote control sensor and try it again.
Make sure to use the remote control at a distance of no more than 5 metres from the sensor.
Remove any obstacles between the remote control and remote control sensor.
When you press the power button on the remote, check that the power indicator light on the TV blinks.
If you experience problems with your TV, check below for advice. If you don't find a solution here, contact After Sales Support on 1300 886 649.
Troubleshooting
