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42 | TROUBLESHOOTING

Problem

Solution

No power

Check the power outlet is turned on.

If using a multi-outlet, check if it is working properly. To check whether a power strip is working properly, 
plug the TV’s power plug directly to a wall outlet and observe its operation.

Try to power on using the button on your TV set.

Picture issues

Ensure that all equipment is connected properly. If you are using an external device, turn it off, then turn it 
on again. If it says there is no signal on the screen, choose the correct source input.

Adjust the antenna position.

Move the TV away from electronic equipment or devices that could cause interference.

Auto-tune free-to-air TV channels again.

Try another channel.

If the image keeps flickering when trying to connect the HDMI cable, make sure the cable is correctly 
connected to the port; and not faulty (bent or broken).

Adjust menu > Function > HDMI EDID setting.

Network 
connection issues

Turn off the modem and the router (if used). Wait for 2 minutes and then turn them back on.

If you are connecting using Wi-Fi, make sure you enter the Wi-Fi password correctly.

If you are using a static IP, enter the IP address and other network addresses directly.

If you are using an ethernet cable, use one rated CAT 5 or higher. Make sure it is plugged in at both ends.

If the problem persists, contact your Internet Service Provider or modem manufacturer.

If you have problems with your TV, check below for advice. If you don't find a solution here, contact After Sales Support on 1300 886 649.

Troubleshooting

Summary of Contents for LS58UHDSM20

Page 1: ...58 Ultra HD Smart TV User Manual MODEL LS58UHDSM20 ...

Page 2: ...se take special note of any important safety and usage information presented with the symbol All products brought to you by Linsar are manufactured to the highest standards of performance and safety and as part of our philosophy of customer service and satisfaction are backed by a comprehensive 1Year Warranty ...

Page 3: ...ontrol 14 On Screen Set Up 16 Networking 17 Connecting to a Wireless Network 17 Connecting to a Wired Network 18 TV Setting Menus 19 Picture 21 Sound 22 Function 23 PVR Settings 24 Time 26 Option 27 Lock 28 Channel 29 QMenu 31 High Dynamic Range HDR 32 SmartTV 33 SmartTV Applications 33 Screencast 34 App Portals 34 TV Guide 35 PVR Recording 36 Recording LiveTV 37 Scheduled recording 37 Playback 37...

Page 4: ...eeded In the box you will find A UHD SmartTV B Remote Control C AAA Batteries D Quick Start Guide E Warranty Card F Mini Video Adapter G Mini Audio Adapter H Screws for the stands I Stands J User Manual You will need Phillips head screwdriver for stand installation Someone to help you lift and install yourTV Broadband internet to access SmartTV apps Antenna cable to watch liveTV J ...

Page 5: ...is enough space around vents for airflow The remote control works up to 5 metres away from theTV Unplug theTV before cleaning it Clean using a dry cloth only do not use water or chemicals Use only the power supply provided It is highly recommended to use safety straps for securing theTV in place Keep liquid children and pets away from theTV at all times ...

Page 6: ...he screws provided Grab a screwdriver for this bit Attaching the stand ThisTV is heavy We recommend asking someone to help you lift it Unplug theTV from the power outlet before installing or removing the stand DO NOT place theTV standing upright without its stand attached it could damage the remote sensor at the bottom of theTV Only touch the frame not the screen It is highly recommended to use sa...

Page 7: ...the mounting bracket to wall mount thisTV screws are not included Unplug theTV from the power outlet before wall mounting Contact a professional for assistance with wall mounting theTV Required VESA Mounting Bracket 4 x M6 8mm screws or longer as required The screws in the package are for securing theTV stand only If you are wall mounting theTV consult a qualified installer for advice on bracket s...

Page 8: ...Free to air TV in HD High Definition High Definition HD channels provide the best viewing quality and are available with a digital antenna connection TV channels in Ultra HD resolution are not currently available in Australia Therefore when you watch HD broadcast signals on an Ultra HDTV the picture can appear soft and lacks the detail you see when watching the same content on an HDTV Connect your...

Page 9: ...the TV Get to know your TV 1 ON OFF Switch theTV to On or Standby 2 CH CH Select the next or previous channel or move up or down 3 MENU Enter the settings menu 4 VOL VOL Increase or decrease the volume level or move left or right 5 SOURCE Select the input source 1 2 3 4 5 On Standby indicator and Remote sensor ...

Page 10: ...record and pause liveTV Play media files stored on your USB storage device supported file codecs and extensions may vary Update theTV software via USB 3 YPbPr AV PICTURE You can use this to connect your DVD player Supports HD Definition picture quality Mini Video adapter included Use the green socket for AV connection You will also need to use the Mini Audio adapter for audio input included 4 Audi...

Page 11: ...o Out Optical SOUND Connect an external digital audio device Use an Optical cable not included to connect the unit with an amplifier soundbar or other audio decoding device for digital audio signal output 7 LAN INTERNET Connect to your broadband modem using a network cable not included 8 Antenna FREE TO AIR TV Connect your antenna for liveTV Antenna cable not included ...

Page 12: ...s together Do not use different types of batteries e g Manganese and Alkaline batteries together Remove the batteries from the remote if you do not intend to use it for a long time When discarding used batteries follow any guidelines for recycling and disposal of batteries that apply in your local area Keep batteries away from children and pets Never throw batteries into a fire or expose them to e...

Page 13: ...gle of up to 30 degrees to either side of the sensor as illustrated below Image is an example only Remote sensor location on TV may vary Remote Hints and Tips Do not drop step on or otherwise impact the remote control This may damage the parts or lead to malfunction Do not place objects between the remote control and the remote sensor Do not use this remote control while simultaneously operating a...

Page 14: ...BUTTONS Key in a TV channel number INFO Display program information QMENU Enter the Quick Menu Press the UP DOWN LEFT RIGHT buttons to navigate MENU Enter the main settings menu MUTE Mute or restore sound AUDIO Select an audio language if available RED GREEN YELLOW BLUE Functions are according to the on screen display Return to the previous screen or channel OK Confirm your selection Exit Quit the...

Page 15: ...theTV Guide Turn the volume up or down SOURCE Access the input source and smart apps list Launch the Netflix app Play Pause Rewind Skip backwards LIST Display or exit the channel list P Go to the next or previous channel Teletext not available in Australia Launch theYouTube app REC RECORD Record aTV program Stop Fast forward Skip forwards ...

Page 16: ...es in the settings menu later On Screen Set Up Make sure equipment is properly connected as shown on pages 10 11 before connecting theTV to power If you are using a wired network connect an ethernet cable to theTV and select LAN TheTV will automatically connect to the Internet If you are using a wireless connection select Wi Fi TheTV will scan for nearby wireless networks Make sure that the TV is ...

Page 17: ...orks In the list of networks press the button to select your home network then press the OK button When the Wi Fi password entry screen appears press the OK button to bring up the on screen keyboard Use the buttons on the remote control to select a character and press OK to enter it Input the correct password select Return and press OK to close the on screen keyboard Select Connect and press the O...

Page 18: ... to LAN The TV will automatically pick up the network setting from the modem and connect to the network If connection is successful you will see Connected on screen Enter your personal network settings select Connect and press OK If connection is successful you will see Connected on screen Press the EXIT button to close the menu Make sure you have an ethernet cable on hand if you want to connect t...

Page 19: ...ss Colour Sharpness Tint Backlight ColourTemp Sound 22 Sound Mode Equaliser Balance AVL Surround Sound AD Switch Digital Audio Output Audio Language DAP AudioType TV Setting Menus Menu Navigation Buttons Function Remote Button Display the main menu Enter a sub menu OR Select an option Adjust a value Return to the previous menu Exit a menu Press the MENU button to display theTV settings menu See th...

Page 20: ...peed Check Time 26 OffTime OnTime SleepTimer Auto Sleep Auto Sync Clock Time Zone Option 27 OSD Language OSDTime Reset Network Configuration Software Update Internet Update Check Usage Mode Info Network Update Information View End User License Subtitle HBBTV Lock 28 Lock System Set Password Parental Guidance Channel 29 AutoTuning Program Edit DTV Manual Search ATV Manual Search Signal Information ...

Page 21: ...s Adjust the overall screen brightness The closer to 100 the brighter the picture Colour Adjust the saturation The closer to 100 the deeper the colour Sharpness Adjust the sharpness of the picture The closer to 100 the sharper and clearer the image Tint Adjust the colour balance between red and green Only available with NTSC video standard Australia uses PAL video standard Personal Mode settings P...

Page 22: ...eo sources or content Surround Sound Adjust surround sound effect from yourTV speakers AD Switch Audio Description AD provides an additional audio track for visually challenged persons DTV only subject to programme Digital Audio Ouput Set the digital audio output Options Auto PCM Audio Language Set the first and second audio language DAP Turn Dolby Audio Process Settings On or Off AudioType Adjust...

Page 23: ...See the next page for more details HDMI_CEC See page 25 for more details HDR Turn HDR On Off HDMI EDID Send theTV resolution info to your connected HDMI devices Netflix deactivate Logout of your Netflix account Terminate Netflix If you select yes Netflix will clear pre existing login information and will launch as first time use note that the app takes longer to initialise upon first start up Netf...

Page 24: ...on Options 512MB 1 GB 2GB 4GB Format Format the connected USB disk USB device WARNING this will delete all data on the device Speed Check Checks the speed of the storage device To make changes to PVR Personal Video Recording ensure your USB drive is inserted into theTV Check the troublehsooting section if you re having problems setting up your USB device ...

Page 25: ...tton on the unit or remote control to select the HDMI input source Option Description Enable Link Turn HDMI CEC On Off Auto Power On When this is set to On turning on theTV will also turn on the connected device Auto Standby When this is set to On turning off theTV will also turn off the connected device HDMI ARC If this function is enabled sound from theTV can be sent to an HDMI ARC supported ext...

Page 26: ...hen theTV will automatically turn On SleepTimer Select the desired Auto Sleep Standby duration Options Auto Sleep Turn On Off to set theTV to sleep after 10 minutes of no signal Auto Sync If enabled this will automatically set the time based on DTV Clock Manually adjust the time Time Zone Adjust your timezone Time ...

Page 27: ...e Update Update theTV software via USB Internet Update Check Check online forTV software updates Usage Mode Change between Home and Store modes Info Display the Network Update Information Network Update Information Check for OTA software update View End User License View the usage license Subtitle Change subtitle settings HBBTV Turn HBBTV functionality On Off Keep it simple for easy setup If an it...

Page 28: ...lect OK on screen to confirm Parental Guidance This item is used to block access to specific program ratings See options below Lock Enter the factory password 0000 using the number buttons on the remote and select OK on screen If you changed your password but forgot it you can still use the master password Factory Password 0000 Master Password 4711 ...

Page 29: ... Search Manually select the broadcast channel frequency and tune digitalTV channels ATV Manual Search Manually select and tune analogTV channels AnalogTV is no longer supported in Australia Signal Information Display current signal information DTV mode only Software Update OAD When there is a special broadcast stream upgrade software will be automatically detected and updated OAD Scan Search for c...

Page 30: ...te Press RED to delete the highlighted channel Block Press GREEN to block a channel Skip Press BLUE to skip the highlighted channel Fav Press YELLOW add a channel to the favourites list Menu Press MENU to exit the menu Info Press INFO to move the channel up or down Use to move it to the position you want then press INFO to save the new location ...

Page 31: ...best suited to the content you are viewing Standard Music Movie Sports Personal Aspect ratio Adjust the video size The available video size may be different for different input source SleepTimer Set the sleep timer TheTV will turn off after the specified time has elapsed QMenu The QMenu gives you access to selected menu settings without the hassles of navigating through the full menu Press on your...

Page 32: ... improvements It delivers the look that the filmmakers intended to achieve showing the hidden areas of dark shadows and sunlight with full clarity colour and detail HDR on your TV HDR is supported in HDMI and USB input sources and by Netflix app When theTV is displaying HDR media the information banner press the INFO button on the remote will display HDR NOTE When watching HDR content make sure th...

Page 33: ...ge app portal Foxxum app portal Zeasn app portal You cannot download any extra apps on thisTV Function Remote Button Display the Home App screen Select different Apps Open your desired App Smart TV Applications Netflix is a streaming service that offers unlimited viewing of a wide variety of award winningTV shows movies and documentaries A paid subscription is required ThisTV can play Netflix cont...

Page 34: ...Display a k a Wi Fi Display Wi Fi Direct Cast Screen function on your smart phone or tablet Please refer to your device s user manual for information on how to turn on wireless display Your mobile device will display a list of available devices Choose the DeviceID name shown on the bottom right corner of theTV and click on it to connect Your mobile device will connect to theTV and will display the...

Page 35: ... programme for recording RED View the list of programs scheduled for recording BLUE Show program information INFO Set program reminder ExitTV Guide menu TV Guide Free to air TV To access theTV guide press the Guide button on the remote To activate theTV Channels use the buttons to select a channel in the left column then press OK to confirm TV Guide Functions ...

Page 36: ...f the signal is interrupted while in recording mode the recording will stop until the signal is established Do not turn theTV off while it is in time shift mode The file recorded can only be used on thisTV Do not copy it to any other device When connecting or disconnecting the USB storage device ensure theTV is not in USB mode otherwise the USB device or the files stored on it may be damaged Back ...

Page 37: ... in Full Screen Mode Press RED to delete the selected file 1 2 3 4 5 7 8 0 AUDIO 6 9 GUIDE INFO LIST QMENU OK SOURCE MENU EXIT REC 1 2 3 4 5 7 8 0 AUDIO 6 9 GUIDE INFO LIST QMENU OK SOURCE MENU EXIT REC 1 2 3 4 5 7 8 0 AUDIO 6 9 GUIDE INFO LIST QMENU OK SOURCE MENU EXIT REC 1 2 3 4 5 7 8 0 AUDIO 6 9 GUIDE INFO LIST QMENU OK SOURCE MENU EXIT REC Recording Live TV Before you can record with thisTV i...

Page 38: ...ift Press the STOP button to exit time shift 1 2 3 4 5 7 8 0 AUDIO 6 9 GUIDE INFO LIST QMENU OK SOURCE MENU EXIT REC 1 2 3 4 5 7 8 0 AUDIO 6 9 GUIDE INFO LIST QMENU OK SOURCE MENU EXIT REC Before you can record with thisTV including time shift recording you must insert your USB storage device into the USB port The USB storage device won t retain recorded data after you exit the time shift function...

Page 39: ... 2 3 4 5 7 8 0 AUDIO 6 9 GUIDE INFO LIST QMENU OK SOURCE MENU EXIT REC Function Remote Button Choose a Source or File Start playing your media Return to previous screen Exit media mode USB Mode You can only play Photos in the Photo category Music in the Music category and so on Make sure you select the correct category for the file you wish to play Set up ...

Page 40: ...Music Function Remote Button Navigate to a folder or file Select photos Display the selected photos Return to file list or Function Remote Button Navigate to a folder or file Select tracks to play Play the selected track Fast forward or rewing the track Skip or restart the current track Return to file list or ...

Page 41: ...to a folder or file Play your video Pause the video Resume playback Stop playback Fast forward or rewing the track Skip or restart the current track Return to file list Only supported file types will be displayed See the specifications table for supported file types ...

Page 42: ...TV channels again Try another channel If the image keeps flickering when trying to connect the HDMI cable make sure the cable is correctly connected to the port and not faulty bent or broken Adjust menu Function HDMI EDID setting Network connection issues Turn off the modem and the router if used Wait for 2 minutes and then turn them back on If you are connecting using Wi Fi make sure you enter th...

Page 43: ...s PCM If you are using an external audio device via an HDMI cable make sure the audio device supports HDMI ARC No operations can be performed with the remote control unit Check the batteries are correctly installed The batteries may be exhausted replace them Make sure to point the remote control at the remote control sensor and try it again Make sure to use the remote control at a distance of no m...

Page 44: ...supported by Windows it may not be recognised Disk not ready error When you are in time shift recording mode without removing the USB recording device you may experience some difficulty with a scheduled recording You will need to remove the USB device as it is required to reset after each recording to protect the device from damage If you see the message DISK NOT READY displayed remove the device ...

Page 45: ...HDR H265 H264 MKV MOV MP4 MPEG 2 MPEG 4 VP8 VOB TP TS MPG WMV MPEG Music AAC M4A OGG MP3 WAV Photo JPEG JPG BMP PNG GIF USB output DC 5V 500mA USB drive 4TB max FAT32 format Power source AC 100 240V 50 60Hz Power consumption 138W Dimensions W x H x D With stand 1297 6 x 814 9 x 254 9 mm Without stand 1297 6 x 760 1 x 81 2 mm Weight Net 10 9 kg Gross 14 4 kg Specifications ...

Page 46: ...t with your household rubbish An environmentally friendly method of disposal will ensure that valuable raw materials can be recycled Electrical and electronic items contain materials and substances which if handled or disposed of incorrectly could potentially be hazardous to the environment and human health National Television and Computer Recycling Scheme The careful disposal of e waste is import...

Page 47: ...47 Notes ...

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