Warranty conditions:
1. The Lionelo brand with its registered office at Dziadoszańska 10, 61-248
Poznań, Poland guarantees that the equipment is operational in accordance
with the technical-operating conditions described in the manual.
2. The warranty is granted for a 24 months period from the date of sale. If
the Buyer is a company (VAT invoice), the warranty is granted for a 12-month
period.
3. The warranty is valid in the country of purchase.
4. Revealed manufacturing defects shall be removed during the warranty pe
-
riod free of charge by the Authorised Manufacturer Service.
5. Any defects or damages discovered and reported within the warranty pe
-
riod will be removed free of charge within 21 working days, but in justifiable
cases (for instance, spare parts must be brought from abroad) this period
may be extended by another 30 days.
6. Any defects or damages to the equipment should be reported and deliv
-
ered to the service site immediately after being revealed.
7. Accessories included with the devices are under 3-month warranty from
the date of purchase.
8. In case of an unjustified complaint (a complaint of efficient product or the
mechanically damaged one), the person who reports a complaint shall be
charged for transportation cost.
9. The Customer is entitled to replacement of the product to another with the
same or similar specifications (and) colours if the Service determines that
the removal of defects is not possible.
10. The service is not responsible for any loss of data.
11. The warranty will be respected only if the customer attaches (to the faulty
device) a damage description, all of the accessories received at the moment
of the equipment purchase, and proof of purchase containing the date of
sale.
12. The warranty does not cover: natural wear of the product related to its
normal operation, damage resulted from improper usage or non-compliance
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