Rev: 10.29.18
Page 8
CCD-0001532
Troubleshooting
Error Display In LCD Screen
NOTE: To clear an Error Code, press the ENTER button (Fig. 1C). If the error remains, the Error Code will
appear again.
Error Codes
LCD Message
What's Happening?
What Should Be Done?
EXCESS ANGLE
Controller not properly secured.
Check and secure controller
placement.
Excessive angle reached during auto
operation.
Relocate the trailer.
EXCESSIVE ANGLE
Controller not properly secured.
Check and secure controller
placement.
Excessive angle reached during manual
operation.
Relocate the trailer.
FEATURE DISABLED
Front of trailer below level when
starting Auto Level process (only when
trying to initiate hitch recognition).
Push the FRONT button to raise
the trailer to hitch height and
connect to tow vehicle.
Touchpad power not cycled between
consecutive leveling operations.
Turn touchpad off and then back
on to reset the system.
Zero point not set.
Set zero point.
LOW VOLTAGE
Battery voltage dropped below 9.5V.
Check wiring - repair or replace.
Test battery voltage under load -
charge or replace.
OUT OF STROKE
Jack has reached maximum stroke
length and is unable to lift.
Check disposition of jacks and/or
relocate the trailer.
EXTERNAL SENSOR
Bad connection or wiring from the
controller to the rear sensor.
Replace or repair connection to
rear remote sensor.
JACK TIME OUT
Time limit exceeded for the requested
auto operation.
Check disposition of jacks.
AUTO LEVEL FAIL
Unable to auto level due to uneven
ground.
Check disposition of jacks and/or
relocate the trailer.
Unable to auto level due to zero point
being set incorrectly.
Reset zero point.
BAD CALIBRATION
Sensor calibration values are out of
range.
Replace controller.
INTERNAL SENSOR
Internal sensor problem.
Replace controller.
FUNCTION ABORTED
The user pressed a button on the
touchpad during an automatic
operation.
Restart automatic operation and
then refrain from pressing any
buttons on the touchpad.
DISCONTINUED