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Troubleshooting LR-5200 Receivers:

The receiver has no power.
Make sure the unit has either a fully charged battery or a Listen approved wall charging transformer is 
connected. Make sure the Power button on the top of the unit has been pressed to turn the unit ON. If this 
does not work, make sure the battery is installed properly and / or install a different battery.

There is no audio.
Make sure the volume control is turned up on the receiver to at least 25%. Check the Intelligent Earphone/
Neck Loop Lanyard to insure it’s plugged all the way into the jacks on the top of the unit. Make sure the Ear 
Phone is plugged into the Earphone/Neck Loop Lanyard.  Check to insure the transmitter is broadcasting 
an audio source. Verify the receiver is tuned to the same channel as the transmitter. If the RF signal is too 
weak, the receiver will squelch and mute the audio source; move closer to the antenna or make sure the 
transmitter’s output RF power switch is set on “FULL” (LT-800).

The audio is distorted.
Check the receiver is on the correct channel and make sure your using the clearest channel possible. Verify 
the audio on the transmitter is not turned up too loud; this will cause distortion. Insure the Intelligent Ear Phone/
Neck Loop Lanyard connectors are pushed all the way into the jacks on top of the unit. Check the Ear Phone 
to verify it is plugged all the way into the Ear Phone/Neck Loop Lanyard.  Review the SQ™ settings on your 
transmitter and receivers to verify both are turned ON (or OFF, if some of your equipment is not SQ™ capable). 
Make sure the receiver is not too close to the transmitting antenna. If the receiver  can’t get farther away from 
the antenna, turn down the RF output power on the stationary (LT-800) transmitter.

I cannot pick up the signal on the receiver.
Check to make sure the receiver and the transmitter are on the same exact channel frequency. Also verify 
the receiver is in broadcast range of the transmitter. Move the receiver closer to the transmitter.

I can pick up the signal on the receiver, but it sounds like it’s not tuned in.
Check the transmitter and receiver and verify they are both on exactly the same channel number/letter. 
Make sure you are using a clear channel that is free from noise and interference.

I’m using another brand of transmitter - how do I tell which channel to use?
Refer to Listen’s Frequency Compatibility Table (page 20). Adjust either the transmitter or the receiver to a 
common channel.

There is not sufficient range.
Inspect the transmitting antenna verify it is located as close as possible to the receiving area. Place the 
antenna as high as possible and check to see it is free from obstacles. Check the squelch setting on the unit; 
perhaps it is too sensitive. 

When I change channels, only certain channels are accessible.
The unit is in auto mode or has been limited in manual mode or the unit has been programmed to basic mode 
which only shows the wide band channels. The unit can be programmed for expanded mode which will show 
all 57 channels. This is programmed via the configuration software.

My batteries are not charging.
Verify the clear plastic pull tab has been removed from the receiver battery door engaging the battery 
connections. Make sure the battery is installed properly and that the unit is plugged into the charging device 
correctly.  Check the charging device to verify it is plugged in the proper power outlet and power is available 
at the outlet.  If this does not work, install a different battery.

I want to run the unit from a wall transformer.
Simply plug a Listen approved charging transformer (LA-421) into the Micro USB connector on the side of the 
unit. A battery must be installed at all times even when operating the unit with a wall charging transformer. 

Summary of Contents for LR-5200

Page 1: ...n All Rights Reserved For further details regarding use adjustment or programming of your Listen products visit our website at www listentech com support manuals or contact Listen at 1 801 233 8992 or...

Page 2: ...e any comments or suggestions we re here to listen Here s how to reach us 1 801 233 8992 1 800 330 0891 North America 1 801 233 8995 fax support listentech com www listentech com Thank you and enjoy y...

Page 3: ...ct Mode 10 Automatic Channel Selection 11 Manual Channel Selection 11 Seek Mode 12 Disabled 13 Listen Button Block 13 Adjust Volume 14 Battery Belt Clip 15 Low Battery Indication 15 Belt Clip Installa...

Page 4: ...Earphone Neck Loop Lanyard can be used as the induction loop for those users who have T coil enabled hearing aids or cochlear implants inducing the received audio directly into these T coil enabled d...

Page 5: ...rnal battery connections 11 Battery Door Can be removed to access battery and product labeling information 1 OLED Display Area Displays battery status unit ID channel status volume status and charge a...

Page 6: ...75 950 MHz Number of Channels 17 wide band 40 narrow band Sensitivity 6uV typical 1 uV maximum for 12 dB sinad Frequency Accuracy 005 stability 32 to 122 F 0 to 50 C Antenna Type Uses ear phone neck l...

Page 7: ...other medical device consult your physician or manufacturer of your implantable or other medical device Always make sure you are using this prod uct in accordance with the safety guidelines establishe...

Page 8: ...380 Intelligent 12 Unit Charging Carrying Case b LA 381 Intelligent 12 Unit Charging Tray c LA 421 1 Port USB Charger comes with cable d LA 423 4 Port USB Charger comes with 4 cables e LA 422 USB to...

Page 9: ...t jack on the lanyard The lanyard neck loop is placed over the head and worn as a necklace Using The 3 5mm Earphone Extension Cable If the receiver is to be clipped to a belt waistband or inside a poc...

Page 10: ...ls and 40 narrow band channels Channels represented by letters on the display i e A are wideband channels channels represented by numbers are narrowband channels Listen recommends the use of wide band...

Page 11: ...t away Channel Select Mode The Listen Button on your receiver has been programmed from the factory for Channel Select Mode This mode is especially useful for applications where users are required to s...

Page 12: ...he display Press the UP DOWN button for the number of desired channels Momentarily press the POW ER button to save the setting or after 5 seconds of no activity the setting is saved and the unit retur...

Page 13: ...ed channel is located momentarily press the power button to save and exit the channel select mode or if no button is pressed for 5 seconds then the selected channel will be saved and the unit will exi...

Page 14: ...seconds When the unit enters locked mode the unit will show the locked symbol on the display for 3 second When locked each time the Listen Button is pressed the unit will show the locked symbol on th...

Page 15: ...e user to gauge and adjust the audio level to a comfortable listening level The volume level will be displayed for 3 seconds and then the display will turn off Note To protect the users hearing at pow...

Page 16: ...e before the unit will turn off Press and release the power button and the battery charge will be displayed on the OLED screen temporarily Belt Clip Installation Removal To remove belt clip remove scr...

Page 17: ...by following steps 1 Turn the unit off 2 Press and hold down the volume down button while pressing and holding the power button for 1 second to turn the unit on 3 Continue to hold down the volume dow...

Page 18: ...udio quality Listen offers a noise reduction technology called Listen SQ Only Listen transmitters and receivers have SQ available both the transmitter and receiver must have SQ activated to achieve th...

Page 19: ...ds the range but could allow interference from other transmitters when operating far distances from the primary transmitter Basic Channels and Expanded Channels Modes Your Listen receiver has been shi...

Page 20: ...peration except for the power on sequence or when the power button is momentarily pressed to check status The receiver is shipped with the Auto Brightness Control Mode enabled Jack Sense The jack sens...

Page 21: ...0 6 3 72 1750 4 4 4 A4 15 7 72 2000 K K K K K 8 4 B 72 2 72 2250 5 5 5 K5 16 9 72 2500 10 5 72 2750 6 6 6 K6 17 11 72 3000 B B B B B 18 12 6 C 72 3 72 3250 7 7 7 B7 19 13 72 3500 14 7 72 3750 8 8 8 B8...

Page 22: ...ick up the signal on the receiver Check to make sure the receiver and the transmitter are on the same exact channel frequency Also verify the receiver is in broadcast range of the transmitter Move the...

Page 23: ...ar installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct...

Page 24: ...days of purchase This warranty is void if damage occurred because of misuse or if the product has been repaired or modified by anyone other than a factory authorized service technician Warranty does n...

Page 25: ...aged in shipment please contact the carrier then contact Listen for replacement or repair requirements payable by the carrier Listen s corporate headquarters are located in Bluffdale Utah U S A and ar...

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