ListenClear SHADOW User Manual Download

Page: 10 / 16

PAGE 10

1-888-320-0424

NO SOUND OR NOT LOUD ENOUGH

CAUSE

POSSIBLE REMEDY

Not turned on

Turn the hearing aid on by

closing the battery door

Low/dead battery

Replace battery

Programming adjustment

Call Customer Service

888-320-0424

(Monday – Friday, 8:45am – 7:00pm EST)

Ear Wax

Replace or clean the ear tip

Moisture

Open battery door and

allow to dry

THREE DOUBLE BEEPS

CAUSE

POSSIBLE REMEDY

Low battery

Replace battery

WHISTLING OR FEEDBACK

CAUSE

POSSIBLE REMEDY

Device is not

inserted properly

Remove and re-insert

Hair or clothing near ear

Remove hair or clothing near ear

Ear wax

Replace or clean the ear tip

POOR FIT

CAUSE

POSSIBLE REMEDY

Device is falling out

of your ears

Call Customer Service

888-320-0424

(Monday – Friday, 8:45am – 7:00pm EST)

DIY PROBLEM SOLVING GUIDE

Summary of Contents for SHADOW

Page 1: ...SHADOW HEARING AID USER MANUAL ...

Page 2: ...ONTENTS MEET YOUR NEW HEARING SYSTEM Getting to Know Your Device Getting Comfortable with Your New Device GETTING STARTED Setting Up Your Device BATTERIES 101 Type of Battery Low Power Indicator Storing Your Batteries DAY TO DAY OPERATIONS Turning Your Device On Off Adjusting the Volume Using the Telephone DEVICE MAINTENANCE TLC The Ear Tips Even Your Hearing Device Needs Rest TROUBLESHOOTING Prob...

Page 3: ...st so we ve put together a few helpful tips and tricks to ease your transition 1 Be Patient By far the most important understand how much you can handle and remember that the biggest journeys start with a single step 2 Start Slow Don t overdo it Your first impulse may be to plug in your new hearing aid and head out into the crowd But be cautious you can surprise your hearing and risk becoming frus...

Page 4: ...g what you re feeling and have them help guide your speaking voice to an acceptable level that you may not be used to after what may have been years of poor hearing If anything you ll at least have someone to share the joy of your newfound hearing gain Our Customer Service number is 888 320 0424 Monday Friday 8 45am 7 00pm EST GETTING STARTED SETTING UP YOUR DEVICE Now that you know how to ease in...

Page 5: ...device into your ear canal until it fits securely and comfortably Tip When your hearing aid is not in use make sure you open the battery door to avoid draining your battery s power so it lasts longer Tip We recommend zinc air batteries now mercury free BATTERIES 101 TYPE OF BATTERY Your hearing aid operates by using one 1 battery a 10 size battery which is a very standard easy to find battery Call...

Page 6: ...arge CAUTION BATTERIES CAN BE HARMFUL IF SWALLOWED Be sure to keep batteries out of reach of small children animals or persons of diminished mental capacity In the event a battery is accidentally swallowed seek prompt medical attention at the nearest emergency center or call the National Button Battery Hotline at 202 625 3333 DAY TO DAY OPERATIONS TURNING YOUR DEVICE ON OFF Your hearing aid is aut...

Page 7: ...second nature NOTE Cell phones differ in their performance with hearing aids Therefore please try this device with your cell phone or if you are purchasing a new phone be sure to try it with your hearing device prior to purchase For any additional guidance contact your cell phone provider and ask for a copy of the booklet entitled Hearing Aid Compatibility with Digital Wireless Cell Phones 1 2 3 4...

Page 8: ... discolored and free of tears cuts or other damage If you see any damage to the tips remove and replace it immediately as a damaged tip could possibly come off in your ear If a tip is lost in your ear do not be alarmed simply contact your physician for immediate removal EVEN YOUR HEARING DEVICE NEEDS REST At night Open the battery door remove the battery and place your device in its protective cas...

Page 9: ... not working properly Take a look at the guide on the next page for possible solutions If you ve tried troubleshooting with our DIY Problem Solving Guide and the problem hasn t been fixed do not attempt to take your hearing aid apart or do anything more as you may terminate your warranty Simply contact ListenClear customer service for assistance and we ll get you back up and running as fast as we ...

Page 10: ...clean the ear tip Moisture Open battery door and allow to dry THREE DOUBLE BEEPS CAUSE POSSIBLE REMEDY Low battery Replace battery WHISTLING OR FEEDBACK CAUSE POSSIBLE REMEDY Device is not inserted properly Remove and re insert Hair or clothing near ear Remove hair or clothing near ear Ear wax Replace or clean the ear tip POOR FIT CAUSE POSSIBLE REMEDY Device is falling out of your ears Call Custo...

Page 11: ...zes in diseases of the ear before purchasing a hearing aid Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists otologists or otorhinolaryngologists The purpose of medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and treated before the hearing aid is purchased Following the medical evaluat...

Page 12: ...use of a hearing instrument will not allow you to obtain full benefit from it Furthermore the use of a hearing instrument is only part of hearing rehabilitation and may need to be supplemented by auditory training and instruction in lip reading WARNING TO HEARING AID DISPENSERS A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician prefer...

Page 13: ...fects in material and workmanship Please ask your hearing care professional about the duration All claims must be submitted to Manufacturer WITH the merchandise and WITHIN the warranty period Manufacturer will repair or replace any defective merchandise covered by this warranty at Manufacturer s sole discretion during the Term of the manufacturer s warranty period All warranties are void if the me...

Page 14: ... EXPRESSED OR IMPLIED THAT THE MERCHANDISE IS MERCHANTABLE OR FIT OR SUITABLE FOR ANY PARTICULAR USE OR PURPOSE MANUFACTURER MAKES NO OTHER WARRANTY EXPRESS OR IMPLIED EXCEPT AS IS EXPRESSLY SET FORTH HEREIN ALL SUCH OTHER WARRANTIES BEING HEREBY DISCLAIMED In the event your Hearing System needs repair please contact ListenClear at 888 320 0424 Monday Friday 8 45am 7 00pm EST or contact your heari...

Page 15: ...ience we recommend you keep a list of all the ups and downs of the transition to your new hearing device Take note of the moments that are working the most those that aren t and anything else you think would help when discussing with your doctor Good luck you re about to hear a world of difference ...

Page 16: ...WWW LISTENCLEAR COM 888 320 0424 BKT539 F400 D 19 1009 2019 ...

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