Problems
Possible causes
Solutions
The appliance does not
cool down enough. The
food is too warm.
The temperature is not set
correctly.
Please refer to the
paragraph “Setting the
temperature”.
The door stayed open too
long.
Do not open the door
longer than necessary.
A large amount of hot
food has been placed in
the appliance in the past
24 hours.
Temporarily
set
the
thermostat to a cooler
temperature.
Avoid
overloading the inside of
the refrigerator.
The appliance is located
near a heat source.
Please refer to the
“Installation
location”
section.
Unusual noises.
The appliance is not
straight.
Adjust the feet.
The appliance is touching
the wall or other objects.
Move the appliance
slightly.
Some noises are typical of
refrigeration appliances.
Refer to the “Noises when
running” section.
The compressor does not
start immediately after
changing the temperature
setting.
This is normal, it is not a
malfunction.
The compressor will start
after a while.
There is water at the back
of the appliance or on the
shelves.
The defrost water
discharge
outlet
is
blocked.
Refer to the paragraph
"Cleaning and maintenance".
If the information in this table does not help you solve your specific problem, do not
perform any repairs on the appliance yourself. Contact your retailer’s after-sales
service department.
IMPORTANT: Repairs to your refrigerator should
only be carried out by qualified service technicians.
Improper repairs can lead to hazards for users and are
not covered by the warranty.
EN
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