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Symptom
Possible Causes
Solutions
USB drive is not recognized
by the Windows Operating
System.
Please refer to the USB 2.0 Users chapter
and check if the USB driver is installed
properly.
Using other authoring
software which does not
support your drive.
Use the authoring software provided with
your drive. When using other software,
ensure your drive is supported by
contacting the software supplier.
DVD/CD media not
compatible with highest
speed.
Use the highest speed compatible discs or
write with lower speed.
Buffer under-run occurs.
Refer to the "Buffer under-run" item.
Defective DVD/CD media.
DVD/CD media may be dirty, scratched
or damaged. Rewrite on another
DVD/CD media.
Can not write at highest
speed.
Using other authoring
software not bundled with
your drive.
Use the authoring software provided with
your drive. When using other software,
ensure your drive is supported by
contacting the software supplier.