6
TROUBLESHOOTING
Call us first with questions about operating or maintaining your string trimmer
at 1.800.313.5111 between 7:30 a.m. – 4:30 p.m. Eastern Standard Time,
or send emails to earthwise@reelin.com.
CALL US FIRST !!
Charge the battery pack only with the charger provided.
Allow at least 75 minutes of charge time before initial use of
the string trimmer.
Make sure the power supply is normal household voltage,
120volts, 60Hz, AC only.
The battery charger should be operated in temperatures
between 50 and 100 degrees F.
The battery should be charged in a cool, dry place.
2 to 3 initial charging/discharging cycles may be required to
achieve maximum run time/capacity.
Do not attempt to open the charger or the unit. There are no
customer serviceable parts inside. Call the customer service
help line at 1-800-313-5111 for assistance.
DO NOT incinerate battery packs even if they are severely
damaged or completely worn out. They can explode in a fire
causing injury.
Use the battery charger indoors only.
Disconnect charger from the power supply when not in use to
prevent damage to the charger during a power surge.
When fully charged, the battery can be safety stored in
temperatures down to –40° degrees F for a period of up to
four weeks, before requiring charging.
Fully charge battery pack every 90 days.
If over a period of time the battery pack quickly runs down
after a full 75 minutes charging period, a replacement battery
pack is needed.
To prevent permanent damage to the battery, never store in a
discharged condition.
WINTER STORAGE
—Fully recharge before storage and then
again every 90 days.
Since the battery will not develop a memory, it does not have
to be fully discharged before recharging.
A small leakage of liquid from the battery cells may occur
under extreme usage, charging or temperature conditions.
This does not indicate a failure. However, if the outer seal is
broken and this leakage gets on your skin.
a. Wash quickly with soap and water.
b. Neutralize with a mild acid such as lemon juice or
vinegar.
c. If the battery liquid gets in your eyes, flush them with
clean water for a minimum of 10 minutes and seek
immediate medical attention.
Problem
Possible Couse
Possible Solution
-Unit does not Run
-Battery not making contact
-Check battery is fully inserted
-Tripper switch not operational
-Check that lock off button is fully forward prior to moving trigger
-Battery not installed properly
-Check battery installation
-Battery not charged
-Check battery charging requirements
-Line won't feed
-Line tangled in spool
-Unwrap 24" of line and re-wind
-Line fails to cut off
-Line cutter in guard is damaged or missing
-Replace guard
-Battery will not charge
-Battery not inserted into charger
-Insert battery into charger until red LED appears
-Charger not plugged in
-Plug charger into a working outlet
-Check current at receptacle by plugging in a lamp or other appliance
-Check to see if receptacle is connected to a light switch which turns
power off when you turn out the lights
-Surrounding air temperature too hot or too cold -Move charger and tool to a surrounding air temperature of about 50
degree F (10 degree C) or below 100 degree F (+37.8 degree c)
BATTERY DISPOSAL
Remove the battery pack from the string trimmer. Cover the terminals with heavy duty adhesive tape. Do not attempt to destroy or disassemble
battery pack or remove any components. This product contains lithium-ion batteries which must be recycled or disposed of properly. Local, state
or federal laws may prohibit disposal of these batteries in ordinary trash.
The RBRC seal on the li-ion battery pack indicates that the costs to recycle the battery pack at the end of its useful life has already
been paid by The Great States Corporation American Lawn Mower Company. It is illegal to place spent li-ion batteries in the local
municipal solid waste or in the trash. RBRC in cooperation with The Great States Corporation American Lawn Mower Company
has provided an environmentally friendly and easy way to recycle spent li-ion batteries. Just contact your local recycling center or
call 1-800-8BATTERY for information on where to drop off the spent battery.
CHARGING THE BATTERY PACK
