Trouble shooting
Problem
Cause
Remedy
No Power
Power Not Switched
On.
S
d
n
a
r
o
t
p
a
d
a
r
e
w
o
p
n
i
g
u
l
P
witch
p ower,
o
n
ll
it
s
fI
.t
n
i
o
p
r
e
w
o
p
n
O
Check the power point has power
r
e
h
t
o
n
a
h
ti
w
g
n
i
k
c
e
h
c
y
b
d
e
il
p
p
u
s
appliance such as a table lamp. If
no po wer
l
l
a
c
,t
n
i
o
p
r
e
w
o
p
e
h
t
o
t
an electrician.
Power adaptor not plugged into
the appliance
Insert small plug end on the Power
adaptor into the appliance.
Appliance not switched on
Press the button
No Massage
Heat Function won’t
operate
If using the power adaptor, the
massage function must be on.
If using the power adaptor, the
Heat button may not be in the On
setting
Press the button
Appliance turns off
during use.
The appliance has an auto off
function which activates after
approx. 15 minutes of use
With the massage function
operating, press the Heat button
Allow the product to cool for at
least 30 minutes and then turn
on again.
Product Technical Specifications
Item:
Neck & Shoulder Massager
Voltage:
DC12V
Operating:
2.5A
Power:
30W
Auto timer:
15 minutes
Powered from:
AC Plug Pack Power
supply rated 230-240V / 50Hz
4
130 0 886 649
A U
1300 886 649
A U
9
