SECTION 4: CARE & MAINTENANCE
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9
SECTION 4: CARE & MAINTENANCE
Re-installing the Drawer
1. Pull the drawer glides out to the fully open position.
2. Gently lower the drawer between the extended glides, until it is resting on the glides.
3. Push the drawer towards the back of the glides, until it fully engages the stopping tab (on
both sides).
4. Push down the front end of the drawer, engaging the locking tabs.
5. Gently close and open the drawer to make sure it is properly installed.
Ensure the drawer fully en-
gages the stopping tab
(on both sides of drawer)
Problem
Solution
Nothing works
1. Plug into a grounded and dedicated electrical outlet.
2. Select time duration according to the Operating Instructions.
3. Check the circuit breaker panel or fuse box for a tripped breaker
or blown fuse.
4. Unplug the warming drawer (or the table/trolley it is embedded
into) from the electrical outlet, and plug back in.
Drawer does not slide
smoothly or drags
1. Drawer may be incorrectly mounted into drawer glides - reinstall
drawer into drawer glides, per instructions on page 7.
2. Drawer may be overloaded or unbalanced - reduce the weight
to less than 18 pounds and/or redistribute drawer contents.
Excessive
condensation
1. Preheat the warming drawer before each use.
2. Pre-moisten the towels with hot water for best results.
One or more of the
indicator lights on the
control panel blink
Try resetting the computer. Disconnect the power cord, wait 20
seconds, then reconnect it. Check the control panel. If the indica-
tor light still flashes, call for service (see number above).
Troubleshooting
This helpful troubleshooting guide will provide you with information about how to recognize a
problem with the warming drawer, determine possible causes, and find a solution. In the event
your specific situation is not covered in this guide, please contact Living Earth Crafts so our
technical support department can assist you. Beyond the troubleshooting guide below, do not
attempt to repair the warming drawer yourself. This can void your warranty.
Unauthorized service will not be covered. Please be sure to contact LIving Earth Crafts Customer
Service first. Living Earth Crafts Customer Service: (800) 358-8292, (760) 597-2155 Int’l
CAUTION
The warming drawer incorporates a non self-resetting thermal cut out. This means if
the unit overheats and triggers the thermal cut out, the warming drawer can only be
reset by unplugging the warming drawer (or the table/trolley the warming drawer is
embedded into).
Warranty Information
Living Earth Crafts (LEC) offers an industry best warranty against defects in materials, design,
and workmanship, to the original owner, for two (2) years.
LEC may repair or replace defective components at our discretion. LEC will return the warranted
product, standard shipping pre-paid, to customers in the continental US. International customers
are responsible for any applicable duties and taxes, as well as all shipping charges inbound and
outbound. Normal wear and tear, and costs associated with maintenance procedures, and
damage caused by accident, misuse, improper maintenance, harsh operating environments
or neglect (which includes damage caused by harsh chemical-based cleaners) are not covered
under this warranty. All warranties are limited to repair or replacement, at LEC’s discretion,
unless otherwise stated.
