Living Water St. Lucia Series, Owner'S Manual

L i m i t e d   W a r r a n t y  

This Limited Warranty is extended to the original purchaser of a Living Water

™

 Products hot tub, manufactured after November 

15, 2008 and installed for residential use in the United States and Canada.

It terminates with any transfer of ownership. Living 

Water Products (LWP) warrants only LWP manufactured acrylic shells, cabinets and equipment assembled at a LWP 
manufacturing facility. LWP warrants to the original buyer of its hot tub shell, that the shell is free of defects in material and 
workmanship, and will repair or replace the shell at our option if any of the following occurs: 

5-Year Warranty 

against cracking, blistering, fading or delaminating of the shell surface (prorated after the first year).

2-Year Warranty 

for all mechanical and solid-state components (1-year on the solid-state audio system).

6 month Warranty 

for authorized labor beginning on the purchase date.

WARRANTIES FOR OTHER COMPONENTS: 

The hot tub cover, light bulb, light lenses, fuses, headrests, cabinet finish and 

filters are warranted to be free of defects in workmanship and materials at the time of delivery. 

PERFORMANCE: 

To obtain service in the event of a defect covered by this Limited Warranty, call the In-Touch 24/7 technical 

support line at 727.490.5353 as soon as possible and use all reasonable means to protect the hot tub from further damage. 
Upon proof of purchase, a designated service representative will correct the defect subject to the terms and conditions in the 
Limited Warranty. There will be no charge for parts or labor to repair the defect, although providing access to effect the repair is 
the responsibility of the hot tub owner. The authorized service company may assess the hot tub owner reasonable costs of 
travel. Visits to diagnose/inspect/troubleshoot problems are 

not covered

 under this limited warranty. The hot tub owner shall pay 

the travel cost directly to the service company. If LWP determines that repair of the covered defect is not feasible, it reserves the 
right to provide a replacement hot tub instead, equal in value to the purchase price of the original hot tub. In such an event, costs 
for removal of the original hot tub, shipping costs from the factory for the replacement hot tub and delivery and installation of the 
replacement will be the responsibility of the hot tub owner. The replacement hot tub will carry the balance of the original hot tub’s 
warranty, if any. 

WARRANTY LIMITATIONS: 

This Limited Warranty is void if: the registration card is not returned within 30 days of the purchase 

date, LWP or its designated representative determines that the hot tub has been subjected to alteration, neglect, misuse or 
abuse, or freight damage caused by the common carrier; any repairs have been attempted by anyone other than a designated 
representative; or if the failure is caused by accident, acts of God or other causes beyond the control of LWP. Neglect, misuse 
and abuse include any installation, operation or maintenance of the hot tub other than in accordance with the instructions 
contained in the owner’s manual provided with the hot tub, including but not limited to the failure to maintain proper water 
chemistry and chemical balance, the use of abrasive or improper cleaners, hot tub water temperatures below 33º or above 110º 
Fahrenheit and improper electrical installation. This Limited Warranty does not provide coverage for any item attached to or 
installed on the hot tub after the date of manufacture, or for gaining access to any component for repair or replacement. Hot tub 
units used in a commercial application are excluded from any coverage whatsoever. The hot tub owner accepts liability for parts 
purchased from or repair work performed by anyone other than LWP or its designated service representative. Performance of 
any Lifetime warranties does not include any shipping or handling fees associated. The Lifetime of a hot tub is 10 years. 

LIMITATIONS: 

This Limited Warranty takes the place of all other warranties, express or implied, in fact or at law, including 

implied warranties of merchantability and fitness for a particular purpose. LWP or its designated representative must perform all 
warranty service. No agent, dealer, distributor, service company or other party is authorized to change, modify or extend the 
terms of this limited warranty in any manner whatsoever. LWP will not be responsible for any statements or representations 
made in any form that go beyond, are broader than or are inconsistent with any authorized literature or specifications furnished 
by LWP. 

DISCLAIMERS: 

LWP and its representatives shall not be liable for any injury, loss, cost or other damage, whether incidental or 

consequential, arising out of any defect covered by this limited warranty, including without limitation, loss of the use of the hot 
tub, damage to any surface or item the hot tub is placed on or near (i.e. wood, carpets, etc.) and cost for removal of defective 
product even if LWP was advised of the possibility of damage. The liability of LWP under this limited warranty, if any, shall not 
exceed the original amount paid for the original product. Coverage under this limited warranty shall commence as of the original 
date of purchase and the duration of such coverage shall not extend for any reason whatsoever beyond the stated time periods. 
These disclaimers shall be equally applicable to any service provided by LWP and its designated representatives. 

LEGAL RIGHTS: 

This Limited Warranty gives you specific legal rights. You also may have other rights that vary from state to 

state. Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.