LOFTNESS 481TR300, Operator'S Manual

Owner’s Manual (Toro GM300 Series Snowblower) 

N14838                                                                                     4 -                                                                              September, 2002 

1

Service Parts 

Ordering Service Parts: 
 

To assist our customer service department in providing you with the correct replacement parts promptly and 
accurately, follow the ordering instructions as listed below. 
 
1.

Order replacement parts by providing the following information: 

A)

Snowblower serial number –   Refer to serial number plate, which also includes the model number,       

                                                      located on center top of body (1” down). Or if the plate is missing, 

        check the top flange of the gearbox mounting plate (serial number is  
        stamped into the flange). Refer to page 4-3 for decal locations and  
        additional service information. 

B) Part description -                      Illustration drawings are provided to assist in identifying the parts by 

                                                                 description and part numbers. Use this information to insure that 
                                                                 correct service parts are ordered and sent to you. 
 
 

C) Quantities -                              Order the exact number of parts required, do not order by “sets”. 

D) Shipping instructions -            Give company/customer name, shipping point or will call and mailing 

                                                                 addresses notification if different than shipping point. State whether 
                                                                 freight, express, parcel or other handling is desired. Confirm  
                                                                 telephone orders in writing. 
 
2.

Inspection of parts when received is important. Damages or shortages should be brought to the attention of 
the carrier at the time the parts are accepted. Shipper’s responsibilities cease upon delivery of shipment, in 
good order, to the customer. 

Return Policy: 
 

Return of parts for either warranty or incorrect parts received, must have a “Return of Materials Authorization” 
(RMA) number. Call Loftness Specialized Equipment, Inc. service department for this return number. To receive 
this number, you will need your “Sales Order, Invoice and Part Numbers” with quantities of parts to be 
returned. Credit information and shipping instructions will be given to you when you have received your “RMA” 
number. Be sure to place this number on the outside of the shipping package and on any documents placed 
inside.    
                                                                                                                                                    

Illustrated Parts Listings: 
 

Illustrated parts drawings are included in this section, starting with page 4-3 that will assist you in identifying your 
snowblower and the parts available for service. These pages include part numbers, descriptions and quantities 
required for the various sizes of snowblowers. Include this information on your purchase orders to insure 
correct receiving of replacement parts.