Limited Warranty Policy
All SB-9090 feature a three-year-limited warranty with free change in the
first year from the date of purchase. If product is determined to be
defective, we will repair or replace the product with refurbished or
remanufactured parts or components during the warranty period.
This warranty is valid only for the first consumer purchaser.
This warranty does not cover cosmetic damage or damage due to acts of
God, accident, misuse, abuse, negligence, commercial use or
modifications of, or to any part of the product.
This warranty does not cover damage due to improper operation or
maintenance (see manual), connection of improper voltage supply, or
attempted repair by anyone other than a facility authorized by us to
service the product. This warranty does not cover irregular pixel
performance on the screen, and damages result due to delivery or
improper shipping. This warranty does not cover product sold AS IS or
WITH ALL FAULTS, and failure to follow instructions supplied with the
product.
This warranty is invalid if the factory-applied serial number has been
altered or removed for the product and broken security seal.
The customer must have model number, serial number, and original
proof of purchase in the form of a bill of sales or receipt invoice, which is
evidence that the unit is within the warranty period, must be presented
to obtain warranty service. Our helpful technical support and customer
service staff will attempt to correct any minor issues that might be
causing the product failure. If the technical service or customer
representative is unable to fix the issue by phone, a return material
authorization (RMA) number will be issued. Along with the proof of
purchase and the RMA number, the customer can ship the defective unit
back to us Once the defective unit is received, and tested, we will ship a
replacement unit back to customer. It is the responsibility of the
customer to properly package the monitor with plugs, power supply, etc.
We shall not be liable for the loss of the use of the product,
inconvenience, loss or any other damages, direct or consequential, arising
out of the use of, inability to use, or any claim against the customer by
any other party. Some regions do not allow exclusion of incidental or
consequential damages, so the above limitations and exclusions may not
apply to you.
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