26
Hints and Tips
If you have problems with the operation of the product, please check the
following troubleshooting hints.
Question
Answer
There are strange
lines on the scanned
image, or the image
is not clear.
•
Are there scratches on the original, or is the original
clean? Remove any stains or dust from the original before
scanning.
•
Has the scanner been used for a long period of time
without cleaning and calibration? Follow the instructions
for “Cleaning the Scanner” and “Calibrating the Scanner”,
and then try again.
The original gets
stuck halfway in the
feeding slot.
Press the Custom button. The scanner will back out the original
so you can remove the jammed original from the output slot.
The status indicator
blinks rapidly and no
scan is possible.
•
Is the memory card inserted properly into the memory
card slot? Re-insert the card and try again.
•
Is the SD card locked (set to write-protect)? Unlock the
card.
•
Is the memory card full? The indicator blinks when the free
space on the memory card is below 1MB. Use another card
if necessary.
•
Make sure the memory cards are in FAT or FAT32 file
formats only, not NTFS or any other file format.
•
Did you insert the next original before the scanning
process of the previous one was completed? Power the
scanner off and back on and try again. Make sure that you
scan the next original only after the scanning process of
the previous one has completed. Does the length of the
original exceed the maximum acceptable size?
The scanner feels
warm to the touch.
It is normal for the scanner to emit a small amount of heat
(around 30-45 degrees Celsius) after prolonged use. However, if
there are strange odors coming from the scanner or the scanner
feels hot to the touch, disconnect the scanner immediately from
the power supply or the computer.
Photo with dark edge
cropping problem
For a very dark edge (edges) photo, the scanner will not read
the dark portion and will be cropped away. This kind of photo is
not suitable for scanning.
Summary of Contents for L4SCAN11
Page 1: ...Portable A4 Scanner Instruction Manual L4SCAN11 ...
Page 16: ...16 3 Install completely ...
Page 30: ......