8
Troubleshooting
Problem
I have purchased a new sensor but it is not recognised by the
datalogging software.
I already have LogIT datalogging software installed on my computer
but this does not seem to work with my new Black Box datalogger.
My Black box does not seem to always work reliably.
When I plug Black Box into my computer with no sensors connected
the red light on channel 1 comes on but nothing else happens.
I need help using my Black Box.
Solution
Update your datalogging software by checking www.logitworld.com
or the datalogging software publishers website.
Install new software using the CD supplied with Black Box or check
with your existing datalogging software publisher to see if there is an
update available.
Check you do not have other software running at the same time
which may conflict with its operation - also check your computer
has enough power to run Black Box from the USB socket you are
using - some USB ports can provide more power than others (check
computer manual).
Reinstall the firmware inside Black Box using ‘Update loggers
system software’ in LogIT Lab.
24 hour information and support : www.logitworld.com