8
Because obstacles or distance can interfere with the signals the Harmony 650 sends
when it starts an Activity (for example, someone walks between your Harmony 650 and
the TV when you press
Watch TV
, or you’re very far away from the system when you start
an Activity), your Harmony 650 can become “out of sync” with your devices.
Using the
Help
button
Before using the
Help
button, be sure you’ve addressed the cause
of the problem (for example, remove any obstacles from the line of
sight).
To fix the problem, use the help feature on your Harmony 650.
On the remote, press the
1.
Help button.
Answer the questions and follow the instructions on
2.
the Harmony 650’s screen. The Harmony 650 re-sends
commands to make your remote “in sync” with your devices.
To access advanced help features, press and hold the
3.
Help
button for 5 seconds. For more information, see
Types of
delays or speed settings
.
If you have used the help feature to fix the problem several times in
the past, the help feature may ask you some questions to help fix the
problem permanently.
When you’re done with this process, the
Harmony 650 will be “in sync” with your devices.
Exit Help
Did that fix
the problem?
No
Yes
