6
LOGITECH HARMONY ONE+ USER MANUAL
Using the
Help
button
Because obstacles or distance can interfere with the signals the Harmony One+ sends
when it starts an activity (for example, someone walks between your Harmony One+
and the TV when you press
Watch TV
, or you’re very far away from the system
when you start an activity), your Harmony One+ can become “out of sync” with
your devices.
Before pressing the
Help
button, be sure you’ve addressed the cause
of the problem (for example, remove any obstacles from the line
of sight).
To fix the problem, use the Help feature on your remote.
1. On the remote, press the
Help
button.
2. Answer the questions and follow the instructions on
the Harmony One+ touchscreen. The Harmony One+
re-sends commands to make your remote “in sync”
with your devices.
3. To access advanced help features, press and hold
the
Help
button for 5 seconds.
I
f you have used the Help feature to fix the problem several
times in the past, you may be asked some questions
to help fix the problem permanently. When you’re done
with this process, the Harmony One+ will be “in sync”
with your devices.
Exit Help
Did that fix
the problem?
No
Yes
