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LOGITECH HARMONY ONE+ USER MANUAL

Getting help with your Harmony One+

Several support features are available to help you with the setup and customization 
of your Harmony One+. To access support for your Harmony One+, follow these steps:

1.  Go to 

MyHarmony.com

. Sign into your account.

2.  Click Support

You’ll be taken you to Logitech’s Support page where the following support options 
are available:

FAQs 

(Frequently Asked 

Questions)

A searchable list of customer questions with answers provided 
by Logitech’s support staff and other users.

Community 
forums

A message board where Logitech users and moderators 
discuss product issues and suggest solutions (accessible directly 
at 

http://forums.logitech.com

).

Support staff

C

ontact Logitech Support staff via phone or e-mail.

Using the on-remote help

When one or more of your devices don’t power on or off, or when they don’t 
switch inputs correctly, you can use the 

Help

 button on the remote for simple 

troubleshooting. Answer the questions on your Harmony One+ to re-synchronize 
it with your entertainment system. See 

Using the Help button

 

on page 

6

.

Summary of Contents for Harmony One+

Page 1: ...User Manual Version 1 0 Logitech Harmony One Remote...

Page 2: ...ogitech Inc All rights reserved Logitech s trademarks are either registered trademarks or trademarks of Logitech in the US and other countries All other trademarks are the property of their respective...

Page 3: ...r devices individually 4 Using your favorite channels 5 Turning off your devices 5 Setting the date and time 5 Recharging your remote 5 Using the Help button 6 Setting up your Harmony One for the firs...

Page 4: ...e to an activity 14 Changing buttons for a device or activity 15 Teaching commands using your old remote 15 Setting up favorite channels 16 Troubleshooting problems with your Harmony One 17 Getting he...

Page 5: ...of your Harmony One you need to understand the following terms devices inputs and activities Devices Devices are the components of your entertainment system They re things like your TV cable box DVD...

Page 6: ...lp The Help button starts the on remote help Menu The Menu button opens the on screen menu for the device selected The page up and page down arrows help you navigate through your on screen guide or me...

Page 7: ...your Harmony One a Favorites option will appear at the bottom of the touchscreen when you start the Watch TV activity Tap Favorites then tap the name or icon for the favorite channel you want to watch...

Page 8: ...pping the Turn Remote Assistant Off option on the touchscreen The Remote Assistant will reappear after the next sync Controlling your devices individually In some cases you may want to control a devic...

Page 9: ...the channel number or icon Turning off your devices Press the Off button to power off all the devices used in the current activity Setting the date and time You can change the date and time that appe...

Page 10: ...r example remove any obstacles from the line of sight To fix the problem use the Help feature on your remote 1 On the remote press the Help button 2 Answer the questions and follow the instructions on...

Page 11: ...umbers of the components of your entertainment system that you can collect using the Device Worksheet on page 11 4 Setting up activities My Harmony helps you set up one button activities that save you...

Page 12: ...nect the wider end of the USB cable to a USB port on your computer 3 Once connected the Harmony One will begin communicating with your computer A Welcome screen will appear when the connection is comp...

Page 13: ...be given an opportunity to add any When you set up an activity you choose the devices that are involved in the activity and indicate which devices you use to control which functions For example when y...

Page 14: ...Worksheet on page 11 to keep track of which devices are connected using which inputs Step 2 Watch the TV In this step you must use your TV s original remote control to switch between inputs 1 Using y...

Page 15: ...es on the label with the Model Number examples Sony Phillips Denon DirecTV TiVo etc Tips for identifying Model Number also Model or M N usually on a label on the front back or bottom of the component...

Page 16: ...ne s tutorial will appear on the touchscreen Ensure all the devices in your entertainment system are turned off 2 If you are viewing the tutorial follow the instructions displayed on the remote s scre...

Page 17: ...vities 3 After you have finished adding or changing activities sync your remote The number of activities you can add depends on the devices you have added to your account Adding and changing devices T...

Page 18: ...example if you use your DVD recorder or VCR to record shows from your cable or satellite receiver you may need to add your DVD recorder as a passthrough device to the Watch TV activity In these examp...

Page 19: ...e functions for both the fixed buttons on your Harmony One remote and for the options displayed on the remote s touchscreen For screen options you can change both the function and the label used to re...

Page 20: ...ands from your original remote to the Harmony remote while you are adding a device while fixing device settings when adding a missing command or when fixing a button or screen option Setting up favori...

Page 21: ...a manufacturer can share the same remote If you can t find a device s model number you can use the device s original remote to teach its commands to your Harmony remote For more information see Teach...

Page 22: ...st of customer questions with answers provided by Logitech s support staff and other users Community forums A message board where Logitech users and moderators discuss product issues and suggest solut...

Page 23: ...o source input signal to an output device like speakers or a TV Device A component in your home entertainment system DVD recorder DVR A standalone unit that resembles and functions very much like a VC...

Page 24: ...ded TV Examples of PVR service providers are TiVo ReplayTV UltimateTV and Keen PM Many cable and satellite providers also provide PVR services and have PVRs included in some of their cable satellite r...

Page 25: ...ht Color White or Amber depending on mode IR Learning Yes Up to 200 Khz Learning Capabilities Any IR Device IR Transmitters 2 IR Transmission Range Up to 65ft Memory Type Flash Memory Amount 4MB Weigh...

Page 26: ...ogitech Inc All rights reserved Logitech s trademarks are either registered trademarks or trademarks of Logitech in the US and other countries All other trademarks are the property of their respective...

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