background image

Logitech Harmony Ultimate 

 

 

54 

latest information about solving this problem is available online in the support article 

Harmony Ultimate Activity not 

working

Harmony Ultimate does not charge 

The Harmony Ultimate displays a charging notification on its screen when placed in its charging cradle or connected 
to a computer. If you are unable to charge your Harmony Ultimate: 

 

Verify the cable is firmly connected to the charging cradle, and that the other side is securely connected to 
your wall outlet. 

 

Verify that neither side of the connectors or the body of the cable is damaged. 

 

Make sure the contacts on the remote and on the charging cradle are clean and free of any external substance 
such as dust. 

 

Restart your remote by holding the 

Off

 button pressed for 15 seconds. 

Support 

Chances are that if you’re having an issue, other people are too. To see what the current support issues are, go to: 

http://forums.logitech.com/

 and search for “harmony team”. You will see articles posted by Harmony support team 

members in chronological order.   

Find answers to questions online 

Answers to many of your questions can be found either in Logitech’s online knowledge base or in discussions in 

Logitech’s user forums

.  

Logitech Harmony remote knowledge base 

The knowledge base is a collection of articles written by our technical support group.  

Visit our knowledgebase at 

http://www.logitech.com/support/universal-remotes

.  

Logitech Harmony remote user forum 

If your question isn’t answered in the knowledge base, Logitech’s user forums are a valuable source of information. 
There our customers and our technical support staff discuss questions posed by users like you.  

Visit the Harmony Remote User Forums at 

http://forums.logitech.com/t5/Harmony-Universal-Remotes/ct-

p/harmony_remote_controls

Contact customer support:  

Click the 

Support

 link in MyHarmony for a list of links to all available support options for your Harmony Ultimate 

remote control.  

Copyright 

© 2013 Logitech. All rights reserved. Logitech, the Logitech logo, and other Logitech marks are owned by Logitech 
and may be registered. All other trademarks are the property of their respective owners. Logitech assumes no 
responsibility for any errors that may appear in this manual. Information contained herein is subject to change 
without notice.

 

Summary of Contents for Ultimate Control

Page 1: ...Harmony Ultimate User Guide Version 4 2013 10 31...

Page 2: ...ces 8 Activities 10 Favorites 10 myharmony com 10 Using a smartphone for a remote control 11 Powering your system off 11 Interference with Harmony Ultimate 11 Harmony Ultimate First Time Setup 11 Hard...

Page 3: ...y commands 28 Gesture control 28 Favorites 29 Managing your Favorites 29 Devices 30 Advanced customization 31 Customizing Activities 31 Customizing buttons to perform a sequence of commands 31 Customi...

Page 4: ...Activity settings 38 Deleting an Activity 39 Managing your Favorites 39 Changing your location or channel provider 39 Adding modifying and reordering Favorites 40 Personalizing your Remote 41 Customiz...

Page 5: ...ur Harmony Ultimate 53 Harmony Ultimate is not detected by my computer 53 Devices do not respond to Harmony Ultimate 53 Harmony Ultimate does not charge 54 Support 54 Find answers to questions online...

Page 6: ...e whether you prefer to use the Ultimate remote or your smartphone to control your entertainment devices TV cable or satellite box DVR game console etc and home automation devices IR controllable ligh...

Page 7: ...t in menus on your TV DVR game console or other media source 6 Exit Leave a listing or menu on your TV screen 7 OK Press to select an option on your TV screen 8 Volume control 9 Mute 10 Satellite cabl...

Page 8: ...evices that are on other shelves or outside of your cabinet such as a television How your Harmony Ultimate works Devices Devices are the components of your entertainment system Examples of devices are...

Page 9: ...___________ Model ________________________ What s connected Device_____________________________Input___________________ Device_____________________________Input___________________ Device______________...

Page 10: ...n the remote Selecting a Favorite Channel will start your Watch TV Activity if it s not already started and tune directly to that channel Using the touch screen you can add remove and reorder your Fav...

Page 11: ...the buttons on the device itself as doing so will cause Harmony to become out of sync with your devices For example if you select the Watch TV Activity and then use your TV remote to turn off the TV t...

Page 12: ...m to control your TV place the other mini blaster inside your cabinet on a different shelf from your hub Now you re ready to program your system Your MyHarmony account To use your Harmony Ultimate you...

Page 13: ...ny Ultimate Installing the setup plugins If you are creating a new account or accessing an existing account on a new computer for the first time you will need to install two plugins Microsoft Silverli...

Page 14: ...Ultimate to your computer using the USB cable provided Once connected it may take several seconds for Harmony Ultimate to be detected by MyHarmony before you can proceed When the welcome page appears...

Page 15: ...ght corner If Harmony has additional information about a device you have added to your account you will see an information icon next to it In addition Harmony Ultimate Support FAQs are accessible at h...

Page 16: ...required you are prompted to enter it Click Next when you are finished NOTE Harmony Ultimate supports 2 4GHz 802 11 b g n wireless networks with WPA WPA2 AES and 64 128 bit WEP encryption If you have...

Page 17: ...your settings are copied you will be able to add more devices or Activities and modify your settings Adding Devices To add devices during setup enter the manufacturer and model number when prompted C...

Page 18: ...es on MyHarmony contains over 225 000 of the most common devices 1 If MyHarmony is unable to find your device you will be prompted to double check the information entered In some rare cases you may ne...

Page 19: ...t require additional information to be set up properly MyHarmony will recognize when this is necessary and guide you through the Teach Commands process to identify and set up your device To add a devi...

Page 20: ...n in a different room or when covered by a blanket then it is likely not an IR remote and cannot be learned or controlled by Harmony Setting up and testing Activities After you have added devices you...

Page 21: ...add the other Activities that you want your Harmony Ultimate to control The types of Activities that MyHarmony offers you depends on the types of devices you have added You can add multiple Activities...

Page 22: ...liances such as light controllers fans climate control devices etc The Custom Activity does not provide optimized defaults such as button customizations Activity icons and Favorite Channels as the oth...

Page 23: ...are up to 50 television channels you watch most often NOTE Favorite Channels are associated to your primary Watch TV Activity If you have multiple Watch TV Activities you will be prompted to select wh...

Page 24: ...is page to arrange your Favorites in the order you want to see them on your Harmony Ultimate screen You can drag and drop each channel icon to move or remove it from the screen as desired You can also...

Page 25: ...service provider is not listed select Manual channel setup 4 Click Next 5 Enter the Channel Name and Channel Number for each Favorite Channel The Browse button allows you to select an image to repres...

Page 26: ...mplete your Harmony Ultimate will sync with MyHarmony as usual If you have set up your Harmony Ultimate to communicate using Wi Fi your remote will automatically notify you when a firmware update is a...

Page 27: ...timate will send all the commands to the necessary devices in your entertainment system For example to Watch TV Harmony Ultimate will turn on your TV turn on your cable set top box turn on your AV rec...

Page 28: ...e customized by signing into MyHarmony For example you may want to keep your Xbox powered on while you switch to Watch TV so you may return back to Play a Game without losing your game status For more...

Page 29: ...the screen 3 Tap the gesture you want to change 4 Tap the device that you want the gesture to control 5 Tap the command that you want the gesture to send Leaving gesture control mode To leave gesture...

Page 30: ...Occasionally you may need to access the full list of commands available for a particular device Tap the icon at the bottom right then tap Devices to enter Device Mode and see a list of all your device...

Page 31: ...s and select an Activity to customize 2 Click Customize this Activity The Customize Activity Sequence page displays In this example the Watch TV Activity is shown 3 Add steps or delays to your Activit...

Page 32: ...he original manufacturer Activities mode When you select an Activity to map buttons for the buttons only perform the assigned functions while the activity is in progress for which they were mapped If...

Page 33: ...ivity from an everything off state or does not go to any input try increasing the power on delay for your television This feature is accessible in your remote s Settings menu and in your MyHarmony acc...

Page 34: ...controlled using the Harmony Ultimate remote and not the hub or IR mini blasters require that you keep the remote pointed at them when starting an Activity sending commands or using the Help feature...

Page 35: ...trol your devices when they start and stop Changing your setup with MyHarmony Follow these steps to manage your remote setup on MyHarmony 1 Login to your MyHarmony account The Remote Gallery displays...

Page 36: ...3 Carefully enter the manufacturer or brand of your device 4 Carefully enter the model number NOTE Harmony will automatically correct for common errors such as zeros or ones being confused for the let...

Page 37: ...any devices or change inputs while in Device Mode Also changes made to commands in Device Mode are not reflected in your Activities command list It is recommended to make command modifications directl...

Page 38: ...any questions about your Activity that MyHarmony asks 12 Choose the input s for your Activity 13 Review the settings for your Activity The devices used are listed along with the inputs and controls us...

Page 39: ...lost such as Activity customizations and button assignments Managing your Favorites This section describes how to manage your favorites from MyHarmony For information about managing your favorites fr...

Page 40: ...dify or reorder your Favorites 1 Select the Favorites tab from the left hand side of the screen 2 Click Edit Your Favorite Channels The Set up Favorites page displays Current Favorites are shown with...

Page 41: ...for that channel from your computer s file system 6 To modify the name number or icon for a Favorite Channel select it and click the Modify a Favorite Channel link Enter the channel name and channel n...

Page 42: ...ground for the remote After tapping you re shown a preview and given the option to accept it or go back Uploading your own background image 1 In MyHarmony select the Settings tab on the left had side...

Page 43: ...mage you just uploaded 7 Sync your remote Now your image is used as the background for the remote and appears as a background option in the menus on the remote Customizing Activity icons You can uploa...

Page 44: ...dify a Favorite Channel 6 Click Choose Image 7 Select an image and click Save The icon for that channel is replaced with your image 8 Click Finish Remote Control Menus The icon on your Harmony Ultimat...

Page 45: ...vices menu The Devices menu lists all devices you have added to your Harmony remote regardless of whether or not they are in an Activity Tap a device on the list to see what options are available for...

Page 46: ...een and the button backlighting TIP To extend remote battery time between charges set the screen and backlight brightness to a lower value Timeout Tap Settings Remote Timeout and use the sliding contr...

Page 47: ...IP To extend remote battery time between charges disable vibration Tilt sensor The remote display lights up when the remote control is moved To turn off this feature follow these steps 1 Tap Settings...

Page 48: ...the device 5 Tap Done Startup screen When you set up your Activities a default startup screen was chosen based on what is usually best for that kind of Activity If you would prefer a different startu...

Page 49: ...ready to accept another command Tap Settings Devices Delay Settings Change Delays Device Name Inter key and then use slider to set Input The time your device needs to be ready to accept another comman...

Page 50: ...e or Activity information Your account information on MyHarmony will remain intact CAUTION If your remote is not behaving as expected refer to the Troubleshooting section If buttons are not behaving a...

Page 51: ...position the mini blasters and try again If that doesn t solve the problem use Help or Activity tutorials to restore synchronization Harmony Ultimate On Remote Help Position the hub and set up hub ass...

Page 52: ...nge the delay time using your remote or with MyHarmony as described in Harmony Ultimate doesn t switch between activities without using the Help feature Change delays I want to add a new Activity or c...

Page 53: ...is not detected by my computer If you ve connected your Harmony Ultimate but it does not appear to be connected try the following steps After each step try plugging in the device again 1 Ensure that t...

Page 54: ...wers to questions online Answers to many of your questions can be found either in Logitech s online knowledge base or in discussions in Logitech s user forums Logitech Harmony remote knowledge base Th...

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