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8.0 Good service after purchase
8.1 Ordering spare parts
The correct spare parts are obtainable from your dealer.
When ordering, please state:
•
Serial number of the product
•
Type and width/length of the product
• Spare part no. Please find spare part no. on
www. logitrans.com.
8.2 Warranty/Compensation
Spare parts delivered during the warranty period will be invoiced. A credit note will
be sent immediately after we have received and tested the defective parts and
found that the warranty conditions have been met.
8.3 Service and repair
You should be able to make adjustments and perform minor repairs on the spot.
However, major repairs should be left to the dealer who has well-trained
personnel and the necessary special tools.
8.4 Warranty
The warranty covers material and assembly defects which, subject to inspection by
us or our representative, are deemed to be faults or deficiencies that prevent normal
use of the parts concerned. Such affected parts shall be sent to your Logitrans
dealer carriage paid within the warranty period in force at the time in question,
together with a copy of the documentation for the service performed (B284 - see
the back page). The warranty does not cover normal wear and adjustments.
The warranty period is based on singleshift working.
The warranty shall no longer apply if
•
the product has been used incorrectly,
•
the product is used in environments for which it was not designed,
•
the product has been overloaded,
•
replacements of parts have been made incorrectly or original parts have not
been used and consequential damages have arisen,
•
if the product is changed or accessories, not being approved by Logitrans,
are used.
• it can not be proved that a qualified technician has performed the service
check according to the requirements stated in the instruction manual (see the
back page).
8.5 Liability exemption
The manufacturer accepts no responsibility for personal injury or material damage
arising from deficiencies, defects or improper usage. The manufacturer accepts
no responsibility for lost earnings, operating losses, lost time, lost profits or similar
indirect losses incurred by the purchaser or a third party.
