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MAINTENANCES
Trouble Shooting
Description
Reason
Solution
Washing machine
cannot start up
Door is not closed properly
Restart after the door is closed Check if
the clothes is stuck
Door can’t be
opened
Washer’s safety protection design is
working
Disconnect the power, restart the
product
Water leakage
The connection between inlet
pipe or outlet hose is not tight
Check and fasten water pipes Clean up
outlet hose
Detergent residues
in the box
Detergent is dampened or
agglomerated
Clean and wipe the detergent box
Indicator or display
does not light
Disconnect the power PC board or
harness has connection problem
Check if the power is shut down and
the power plug is connected correctly
Abnormal noise
Check if the fixing (bolts) have been
removed
Check it’s installed on a solid and level
floor
Description
Reason
Solution
Door is not closed properly
Restart after the door is closed Check if
the clothes is stuck
Water injecting problem while
washing
Check if the water pressure is too low
Straighten the water pipe
Check if the inlet valve filter is blocked
Overtime water draining
Check if the drain hose is blocked
Water overflow
Restart the washer
Others
Please try again first, call up service line
if there are still troubles
Note!
y
After the check, activate the appliance . If the problem occurs or the display shows
other alarm codes again, contact the service .
