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Connecting the Cameras

Setup Diagram

Camera

NVR

Scenario 1:

 

Connect Cameras to NVR

Scenario 2:

 

Connect Cameras to Local Area Network (LAN)

Router

Camera

NVR

Router

PoE Switch

ATTENTION: 

• This camera is only compatible with select NVRs. For a list of compatible 

recorders, visit 

lorex.com/compatibility

.

• You must connect the camera to a supporting H.265 NVR to take advantage 

of H.265 compression. For instructions on enabling H.265 compression, visit 

lorex.com

, and search for “How do I enable H.265 compression?”.

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Problem

Solution

No picture / signal

•  Ensure the camera is connected to a compatible NVR. For full 

compatibility, visit 

lorex.com/compatibility

.

•  The camera may take up to 1 minute to power up after being 

connected to the NVR. Wait two minutes before following the steps 

below.

•  Ensure the camera is connected to your NVR or to your local 

network.

•  If you are not using PoE, you must connect the camera to a 12V DC 

power adapter (not included).

•  If the camera is connected to the LAN, you must search your 

network for cameras using the NVR. See the NVR’s instruction 

manual.

•  Ensure your NVR is properly connected to a monitor.

•  There may be an issue with your extension cable run. Connect the 

camera to the NVR using a different Ethernet cable.

Picture does not 

appear to be 4K

•  To ensure that you are viewing camera video in full 4K resolution 

(4K monitor required), check the video output resolution of your 

NVR. For full instructions, see your NVR’s documentation at 

• 

lorex.com

.

Picture is too bright

•  Ensure your camera isn’t pointed directly at a source of light (e.g., 

sun or spot light).

•  Move your camera to a different location.

•  Check the brightness and contrast settings on the NVR.

Picture is too dark

•  Check the brightness and contrast settings on the NVR.

Night vision is not 

working

•  The night vision activates when light levels drop. The area may 

have too much light.

Picture is not clear

•  Check the camera lens for dirt, dust, spiderwebs. Clean the lens 

with a soft, clean cloth.

•  Make sure that the cable run is within the limitations specified in 

the section ‘Cable Extension Options’.

•  Remove the vinyl film from the camera lens when your installation 

is complete.

Bright spot in video 

when viewing camera 

at night

•  Night vision reflects when pointing a camera through a window. 

Move the camera to a different location.

Picture is in color in 

dark conditions

•  This camera's image sensor is extra sensitive to light, meaning 

that the camera stays in color mode at low-light conditions. For 

instructions on how to make your camera switch to night mode, 

visit 

lorex.com

, and search for “How do I make my camera switch 

to night mode?”.

The camera warning 

light is not switching on 

automatically

•  Ensure that you have enabled and configured white light 

deterrence using a compatible NVR. See your NVR’s 

documentation for full instructions.

•  Ensure the active areas and schedule for white light deterrence 

are set properly. The default schedule for the warning light is night 

times (between 5PM and 7AM).

The camera siren 

is not switching on 

automatically

•  The camera siren cannot switch on automatically.  You can control 

the camera siren manually using a compatible Lorex NVR or app. 

Refer to your NVR’s documentation for full instructions.

No audio

•  Audio is only supported on Lorex NVRs. For a list of compatible 

recorders, visit 

lorex.com/compatibility

.

•  Ensure NVR volume is turned on / turned up.

•  Ensure audio function on camera is turned on (see ‘Audio 

Settings’).

•  Ensure audio is turned up on viewing device.

Two-way talk not 

working

•  Use the Lorex app specified in your NVR documentation to activate 

two-way talk. Tap   from the camera's live view, then speak into 

the microphone on your mobile device. Tap again when finished 

speaking.

Troubleshooting

Connect the Ethernet cable to the 

camera.

Connect the other end of the Ethernet 

cable to the NVR’s PoE ports. The 

camera may take a minute to power up 

after being connected.

Connecting the Camera

Connect the other end of the Ethernet 

cable to a router or switch on your 

network. See your NVR manual for 

details on connecting the camera to  

your NVR using a switch or router.

Camera

NVR

OR

(Optional)

  

12V DC Power 

Ethernet Cable

NOTE: 

A 12V DC power adapter 

(model#: 

ACCPWR12V1

, not included) 

is only required if connecting the 

camera’s Ethernet cable to a router 

or switch that does not support PoE.

• You can use a RJ45 coupler or network switch (not included) to connect male ends of 

Ethernet cable together.

• To extend the cable run beyond 300ft (91m), a switch will be required (sold separately).

Extend the Ethernet cable run for your camera up to 300ft (91m). See table below. It is 

recommended to use UL CMR approved cables available at 

lorex.com

.

Cable Extension Options

Cable Type

Max Cable Run 

Distance

Max # of 

Extensions

CAT5e (or higher) Ethernet cable

300ft (91m)

3

Using the RJ45 Cable Gland (Optional)

The pre-attached RJ45 cable gland covers the camera’s Ethernet connector and the 

RJ45 plug to provide weather-resistance and protection from dust, dirt and other 

environmental contaminants.

To use the RJ45 cable gland:

RJ45 Cable 

Gland Barrel

Camera Ethernet 

Connector

NOTE:

 The RJ45 cable gland is weather-resistant. Seal the cap with silicone and/or electrical tape 

for additional sealing if it will be exposed to precipitation regularly.

Twist the RJ45 cable gland barrel 

securely onto the camera Ethernet 

connector. 

A

B

Using Deterrence Features

Use your Lorex app to manually activate the camera's white light and siren features 

when connected to a compatible Lorex recorder.

PREREQUISITE: 

Connect to your Lorex system using the app specified in your recorder 

documentation.

To activate deterrence features manually:

1.  Launch the app and tap your recorder to view connected channels.

2.  Tap a connected deterrence camera to open it in single-channel view.

3.  Tap 

 to activate the white light, or tap 

 to activate the siren. 

NOTE: 

You can also set schedules and active areas of the camera image where the white light will 

be triggered automatically when motion is detected. For full instructions, refer to the app manual 

on your product page at 

lorex.com

.

Audio Settings

NOTE: 

These instructions are based on current NVR interface. For the most up-to-date 

instructions, see your NVR’s instruction manual on 

lorex.com

.

To enable audio recording and listen-in audio:

1.  From Live View, right-click and click 

Main Menu

. Enter the system user name (default: 

admin

and password.

2.  Click 

 and select 

Recording

.

ATTENTION: 

Audio recording and listen-in audio are disabled by default.

 Audio recording and/or use of listen-in 

audio without consent is illegal in certain jurisdictions. Lorex Corporation assumes no liability for use 

of its products that does not conform with local laws.

3.  Under 

Channel

, select the channel 

where the audio-capable camera is 

connected.

4.  Under 

Audio/Video

A. 

Check to enable audio recording and 

listen-in audio. 

NOTE: 

Listen-in audio requires a 

monitor with speakers or speakers 

connected to the NVR. 

B. 

(Optional) Check to enable audio 

streaming to mobile applications.

5.  Under 

Audio Encode

, select the format 

that will be used to record audio. 

G711A

 

is recommended.

6.  Click 

OK

 to save changes.

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