Connecting the Cameras
Setup Diagram
Camera
NVR
Scenario 1:
Connect Cameras to NVR
Scenario 2:
Connect Cameras to Local Area Network (LAN)
Router
Camera
NVR
Router
PoE Switch
ATTENTION:
• This camera is only compatible with select NVRs. For a list of compatible
recorders, visit
lorex.com/compatibility
.
• You must connect the camera to a supporting H.265 NVR to take advantage of
H.265 compression. For instructions on enabling H.265 compression, visit
lorex.com
, and search for “How do I enable H.265 compression?”.
E892DD_QSG_EN_R1
Problem
Solution
No picture / signal
• Ensure the camera is connected to a compatible NVR. For full
compatibility, visit
lorex.com/compatibility
.
• The camera may take up to 1 minute to power up after being
connected to the NVR. Wait two minutes before following the steps
below.
• Ensure the camera is connected to your NVR or to your local network.
• If you are not using PoE, you must connect the camera to a 12V DC
power adapter (not included).
• If the camera is connected to the LAN, you must search your network
for cameras using the NVR. See the NVR’s instruction manual.
• Ensure your NVR is properly connected to a monitor.
• There may be an issue with your extension cable run. Connect the
camera to the NVR using a different Ethernet cable.
Picture does not appear
to be 4K
• To ensure that you are viewing camera video in full 4K resolution (4K
monitor required), check the video output resolution of your NVR. For
full instructions, see your NVR’s documentation at
lorex.com
.
Picture is too bright
• Ensure your camera isn’t pointed directly at a source of light (e.g., sun
or spot light).
• Move your camera to a different location.
• Check the brightness and contrast settings on the NVR.
Picture is too dark
• Check the brightness and contrast settings on the NVR.
Night vision is not
working
• The night vision activates when light levels drop. The area may have
too much light.
Picture is not clear
• Check the camera lens for dirt, dust, spiderwebs. Clean the lens with a
soft, clean cloth.
•
Make sure that the cable run is within the limitations specified in the
section ‘Cable Extension Options’.
•
Remove the vinyl film from the camera lens when your installation is
complete.
Bright spot in video
when viewing camera
at night
•
Night vision reflects when pointing a camera through a window.
Move the camera to a different location.
Picture is in color in dark
conditions
• This camera's image sensor is extra sensitive to light, meaning
that the camera stays in color mode at low-light conditions. For
instructions on how to make your camera switch to night mode, visit
lorex.com
, and search for “How do I make my camera switch to night
mode?”.
The camera warning
light is not switching on
automatically
•
Ensure that you have enabled and configured white light deterrence
using a compatible NVR. See your NVR’s documentation for full
instructions.
• Ensure the active areas and schedule for white light deterrence are
set properly. The default schedule for the warning light is night times
(between 5PM and 7AM).
The camera siren
is not switching on
automatically
• The camera siren cannot switch on automatically. You can control
the camera siren manually using a compatible Lorex NVR or app.
Refer to your NVR’s documentation for full instructions.
No audio
• Audio is only supported on Lorex NVRs. For a list of compatible
recorders, visit
lorex.com/compatibility
.
• Ensure NVR volume is turned on / turned up.
• Ensure audio function on camera is turned on (see ‘Audio Settings’).
• Ensure audio is turned up on viewing device.
Two-way talk not
working
•
Use the Lorex app specified in your NVR documentation to activate
two-way talk. Tap from the camera's live view, then speak into the
microphone on your mobile device. Tap again when finished speaking.
Troubleshooting
Connect the Ethernet cable to the
camera.
Connect the other end of the Ethernet
cable to the NVR’s PoE ports. The camera
may take a minute to power up after being
connected.
Connecting the Camera
Connect the other end of the Ethernet
cable to a router or switch on your
network. See your NVR manual for details
on connecting the camera to
your NVR using a switch or router.
Camera
NVR
OR
(Optional)
12V DC Power
Ethernet Cable
NOTE:
A 12V DC power adapter
(model#:
ACCPWR12V1
, not included)
is only required if connecting the
camera’s Ethernet cable to a router or
switch that does not support PoE.
• You can use a RJ45 coupler or network switch (not included) to connect male ends of
Ethernet cable together.
• To extend the cable run beyond 300ft (91m), a switch will be required (sold separately).
Extend the Ethernet cable run for your camera up to 300ft (91m). See table below. It is
recommended to use UL CMR approved cables available at
lorex.com
.
Cable Extension Options
Cable Type
Max Cable Run Distance
Max # of Extensions
CAT5e (or higher) Ethernet cable
300ft (91m)
3
Using the RJ45 Cable Gland (Optional)
The pre-attached RJ45 cable gland covers the camera’s Ethernet connector and the RJ45
plug to provide weather-resistance and protection from dust, dirt and other environmental
contaminants.
To use the RJ45 cable gland:
RJ45 Cable
Gland Barrel
Camera Ethernet
Connector
NOTE:
The RJ45 cable gland is weather-resistant. Seal the cap with silicone and/or electrical tape for
additional sealing if it will be exposed to precipitation regularly.
Twist the RJ45 cable gland barrel
securely onto the camera Ethernet
connector.
Using Deterrence Features
Use your Lorex app to manually activate the camera's white light and siren features when
connected to a compatible Lorex recorder.
PREREQUISITE:
Connect to your Lorex system using the app specified in your recorder
documentation.
To activate deterrence features manually:
1. Launch the app and tap your recorder to view connected channels.
2. Tap a connected deterrence camera to open it in single-channel view.
3. Tap
to activate the white light, or tap
to activate the siren.
NOTE:
You can also set schedules and active areas of the camera image where the white light will be
triggered automatically when motion is detected. For full instructions, refer to the app manual on your
product page at
lorex.com
.
Audio Settings
NOTE:
These instructions are based on current NVR interface. For the most up-to-date
instructions, see your NVR’s instruction manual on
lorex.com
.
To enable audio recording and listen-in audio:
1. From Live View, right-click and click
Main Menu
. Enter the system user name (default:
admin
) and password.
2. Click
Camera
and select
Recording
.
3. Under
Channel
, select the channel where the audio-capable camera is connected.
4. Under
Main Stream
, click the
More Setting
button.
5. In the
More Setting
window:
ATTENTION:
Audio recording and listen-in audio are disabled by default.
Audio recording and/or use of listen-
in audio without consent is illegal in certain jurisdictions. Lorex Corporation assumes no liability for
use of its products that does not conform with local laws.
A.
Enable
Audio Encode
for audio
recording and listen-in audio.
NOTE:
Listen-in audio requires
a monitor with speakers or
speakers connected to the NVR.
B.
Select the format that will be
used to record audio.
ACC
is recommended.
6. Click
OK
to save changes.
A
B
E892DD_QSG_EN_R1.indd 2
E892DD_QSG_EN_R1.indd 2
2020-08-06 11:27:55 AM
2020-08-06 11:27:55 AM
