Lorex LH020 BLACKBOX2 SERIES, Instruction Manual

Page 1: ...ILLANCE RECORDER LH020 BLACKBOX2 SERIES Copyright 2013 Lorex Technology Inc Instruction Manual English Version 1 0 THE ECONOMICAL SOLUTION TO PROTECT YOUR HOME OR BUSINESS RETAIL INDUSTRY BUSINESS BUS...

Page 2: ...EFER SERVICING TO QUALIFIED SERVICE PERSONNEL The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage wi...

Page 3: ...vice for warranty matters 1 888 425 6739 1 888 42 LOREX Tech Support for technical installation issues 1 877 755 6739 1 877 75 LOREX Mexico 001 800 681 9263 001 800 514 6739 International 800 425 6739...

Page 4: ...rend les renseignements sur les produits guides d utilisation guides de d part rapide et FAQ www lorextechnology com support En ligne Hay 2 maneras f ciles de comunicarse con nosotros Norte Am rica At...

Page 5: ...logy com support If you require further installation assistance please visit www lorextechnology com installation or contact a professional installer Please note that once the components of this produ...

Page 6: ...de ce produit vous ne pouvez pas retourner celui ci directement au magasin sans son emballage original Favor de leer la gu a de instalaci n r pida y la gu a del usuario antes de instalar este product...

Page 7: ...f the obsolete outlet 5 Power Sources This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supplied toyourlocation...

Page 8: ...moving covers may expose you to dangerous voltage or other hazards Refer all servicing to qualified service personnel 2 ConditionsRequiringService Unplugthisproduct from the wall outlet and refer serv...

Page 9: ...essly approved by the grantee of this device could void the user s authority to operate the device Toute modification non approuv e explicitement par le fournisseur de licence de l appareil peut entra...

Page 10: ...or high definition multi channel live viewing only High definition recording not sup ported recording resolution is limited to a maximum of 960x480 per channel Image quality and resolution is dependen...

Page 11: ...8 Set the Time 7 Default System Password Port Numbers 8 Lorex Stratus Connectivity 8 Quick Access to System Information 8 Connecting Cameras 9 Installation Tips 9 Installing Cameras 9 Connecting BNC...

Page 12: ...5 Configuring Sequence Time 35 Changing the Video out Resolution 35 Restoring the System s Resolution if you see a Blank Screen 35 Adjusting Menu Transparency 36 Adjusting the Video Margin 36 Adding P...

Page 13: ...Down the DVR 52 Configuring System Warnings 52 Saving Your System Configuration to a USB Flash Drive 52 Loading a System Configuration from a USB Flash Drive 53 Connecting to Your DVR Over the Intern...

Page 14: ...ings 79 Configuring Event Settings 79 Configuring Auto Reboot 80 Mobile Apps Accessing your DVR Using a Mobile Device 81 Compatible Devices and Platforms 81 iPhone iPad 81 Connecting to Your System Us...

Page 15: ...09 Installing the Hard Drive 110 Formatting the Hard Drive 112 Appendix F DDNS Setup Advanced 113 Accessing your DVR within a local network LAN 113 Step 1 of 3 Connect your DVR to the Local Area Netwo...

Page 16: ...xiv...

Page 17: ...HERNET CABLE REMOTE CONTROL may not be exactly as shown DVR DIGITAL VIDEO RECORDER HDMI CABLE HARD DRIVE SIZE NUMBER OF CHANNELS AND CAMERA CONFIGURATION MAY VARY BY MODEL PLEASE REFER TO YOUR PACKAGE...

Page 18: ...USB mouse included or USB flash drive not included for data backup or firmware updates Rear Panel 4 Channel 7 2 1 3 4 5 6 8 9 10 8 Channel 7 2 1 4 5 6 8 9 10 3 1 Video Input Connect BNC cameras 2 Vide...

Page 19: ...ect the included AC power adapter 16 Channel 4 6 9 2 1 12 3 8 7 5 11 10 1 Video Input Connect BNC cameras 2 Video Output Outputs the DVR interface to a BNC connection This allows you to see your mouse...

Page 20: ...85 Alarm Block Connect compatible PTZ cameras not included or alarm sensor devices not included 10 DC12V Connect the included AC power adapter 11 On Off Switch Turns the DVR on or off 12 IR EXT Servic...

Page 21: ...BNC port 8 channel model shown Step 2 Connect the Mouse Connect a USB mouse included to one of the USB ports 8 channel model shown USB port Step 3 Connect the Ethernet Cable Connect an Ethernet cable...

Page 22: ...Power on the DVR Connect the included power adapter to the DC 12V port Connect the end of the power adapter to a wall socket or a surge protector 16 channel models only Turn the power switch to I to t...

Page 23: ...d default 000000 and click Apply Wait for the firmware update to complete The system will restart once the firmware has been upgraded DO NOT POWER OFF THE DVR OR DISCONNECT THE POWER CABLE DURING FIRM...

Page 24: ...vice This is a cloud connectivity service that allows you to connect to your system over the Internet via a secure handshake with Lorex s Stratus servers This means you can easily connect to your syst...

Page 25: ...th high traffic In high risk locations have multiple cameras point in the same area This provides camera redundancy if a vandal attempts to damage the camera Installing Cameras 1 Mount the camera s to...

Page 26: ...nsion cable Female power connector Digital Video Recorder 8 channel model shown Male power connector BNC Plug the camera power adapter to a power outlet Connecting and Removing BNC Cables BNC Bayonet...

Page 27: ...buttons to perform the following Left Button Click to select a menu option During live viewing in Split screen View double click on a channel to view the selected channel in full screen double click t...

Page 28: ...ress 0 three times to show the mouse cursor on the BNC monitor or the monitor connected with HDMI VGA 2 Navigation Cursors Press to navigate menus Press to select menu items In Live Viewing Mode press...

Page 29: ...status of the system C continuous normal recording M motion recording A alarm recording 16 channel models only 3 Channel number Channel title Displays channel number or channel title To rename the ch...

Page 30: ...models only Split screen Mode PTZ Opens the PTZ controls Start Stop PTZ Cruise Start or stop the PTZ cruise function Zoom Opens digital zoom Must be in Full screen Live Viewing Mode Record Search Open...

Page 31: ...sing the mouse click on an option or field such as the User ID and Password fields if passwords are enabled The Virtual Keyboard opens Virtual Keyboard Click Shift to switch between upper and lowercas...

Page 32: ...ct the Zoom button A Zoom icon appears on the screen 3 Click and drag on the area of the screen you would like to enlarge The image zooms in on the selected area Zoom icon Click and drag to zoom in on...

Page 33: ...l PIP1X2 shows 1 channel in full screen and 2 other channels Click inside the main viewing area to change the full screen channel Click inside the white bar and drag to move the smaller channels Click...

Page 34: ...lick inside the field and enter the month date and year Time Click inside the field and enter the time Optional Date Format Use the drop down menu to select MM DD YY or DD MM YY or YY MM DD Optional T...

Page 35: ...button DST Setup 2 Configure the following Daylight Saving Time Select Enable Time Offset Select the number of hours the system should move forward or backward when DST occurs Daylight Saving Time Mo...

Page 36: ...e To enable NTP 1 Right click to open the Menu Bar and click the Main Menu button 2 Click System Beside NTP click Setup NTP Setup 3 Configure the following Enable Select Enable Server Address Select n...

Page 37: ...ed data For more details see Configuring Hard Drive settings on page 48 Event Recording The system also includes motion recording M Recording Motion The system records when motion is detected by the c...

Page 38: ...d password default 000000 and click Apply The Record Search tab opens 3 Configure the following CH Select the channel you wish to search Select All to search all channels Search Date Enter the month d...

Page 39: ...on Your search results appear in the calendar In the top portion of the calendar results are shown for each day in the month In the bottom portion results are shown for each hour in the selected day D...

Page 40: ...e the advanced playback controls 1 Move the mouse slightly to display the on screen playback controls You can also use the playback control buttons on the remote control Click the playback controls to...

Page 41: ...OR To create a custom time range click The button will become colored Move your mouse to the time you where you would like the range to start and click Then move your mouse to the time you where you...

Page 42: ...ideo during playback mode and save it to a USB flash drive not included NOTE Video clip backup is only available when a single channel is selected for Playback To create a backup video clip 1 Connect...

Page 43: ...video 1 Connect a USB flash drive to one of the USB ports on the DVR 2 Right click to open the Menu Bar and click the Record Search button 3 Enter the system user name default admin and password defau...

Page 44: ...e For details on viewing backed up video see Lorex Player 11 Playing Backed up Video on PC on page 98 or see Lorex Player for Mac Viewing Backed up Video on Mac on page 100 Converting Backed Up Video...

Page 45: ...he desired file format 264 h 264 All File that you wish to search for Click Open Open 4 Click Start to convert and save the file in the default save folder Or click Save As to select a desired save fo...

Page 46: ...d protection USER normal user only has access to live viewing search playback and other functions You may set up multiple USER accounts with varying levels of access to the system For security reasons...

Page 47: ...the system When adding different users you can assign what menus they have access to For example you may want your friend to monitor your system while you are away while not giving full access to your...

Page 48: ...6 Configure the following User Name Enter the desired user name User Enable Select Enable to enable the user account Password Enter your desired password Confirm Re enter the password 7 Click Apply to...

Page 49: ...for recorded video and log files on the system 3 Alarm Configure motion detection and external alarm device 16 channel only settings 4 System Configure system time and user accounts 5 Record Configure...

Page 50: ...appear U L Upper left hand corner D L Lower left hand corner U R Upper right hand corner D R Lower right hand corner Disable Do not display the channel name 4 Optional Use the drop downs next to Copy...

Page 51: ...prompts you to restart Click OK 5 The DVR restarts and asks you to confirm the new resolution Click Yes to confirm or No to revert to the old resolution If you do nothing the DVR will revert to the la...

Page 52: ...on the BNC monitor To adjust the video margin 1 Click the Output tab 2 Click the Margin button 3 Drag the sliders to the left or right to adjust the Left Right Top or Bottom Margin 4 Click Apply to s...

Page 53: ...nnected to the Video Output port BNC First move the mouse and system interface to the Video Out monitor by pressing 0 three times on the remote control Complete the steps and then press 0 three times...

Page 54: ...ng Settings 1 Select the Rec Para tab 2 In the Channel drop down menu select the desired channel you wish to configure 3 In the PreRecord drop down menu select Enable to enable pre recording or Disabl...

Page 55: ...ording Sensor devices not included must be connected to the system to use Alarm recording 4 Optional Use the top Copy and Copy To drop down to copy the recording schedule to a specific day or all days...

Page 56: ...lable options are CIF 320x240 HD1 720x240 orD1 720x480 If960Hmodeisselected availableoptions are 480x240 960x240 or 960x480 5 Under the FPS drop down menu select the number of frames per second you wa...

Page 57: ...te Click a date to see video available Click a time to play video from that time and date 6 Click on the hour of the video you want to play back 7 Select the channel or channels you want to play back...

Page 58: ...eos that only have alarm attributes NOTE Videos are not marked as Alarm unless continuous recording is turned off and motion or alarm settings are enabled To perform an Event Search 1 Click the Event...

Page 59: ...ng Network Type DHCP Static IP The system has the ability to operate in DHCP mode and Static IP mode To configure DHCP and Static IP settings 1 Select the Network tab 2 In the Type drop down menu sele...

Page 60: ...ly to save your settings 5 Right click to exit all menus You will be prompted to restart Adjusting Remote Connectivity Streaming Rates You can adjust the data streaming rate also called the SubStream...

Page 61: ...R will only send out notifications when it detects motion alarm triggers 5 Click Apply to save your settings If you select Enable and want to use your own email server 1 Configure the following SSL Se...

Page 62: ...m The Alarm tab allows you to configure Motion Detection and external Alarm devices not included 16 channel only Configuring Motion Detection Configure motion settings to determine the area you wish t...

Page 63: ...16 Channel Only The Alarm settings menu allows you to configure how the system behaves when an external alarm device not included is triggered NOTE Alarm devices are supported on 16 channel models on...

Page 64: ...ormat the hard drive To set the hard drive recording mode loop recording or linear recording 1 Select the HDD tab 2 Select the checkbox beside the hard drive you wish to configure 3 In the Overwrite d...

Page 65: ...select your desired system language 2 Click Apply to save your settings 3 Right click until you exit the menu Follow the on screen instructions to restart your system Changing Video Output NTSC PAL T...

Page 66: ...your system You must have the latest DVR firmware and client software or mobile apps to connect to the DVR over the Internet You can enable or disable firmware upgrade prompts from appearing The syst...

Page 67: ...the DVR during the firmware update Wait for the system to reboot Restoring to Factory Default Settings Restoring to factory default settings reverts any setting changes you have made to their origina...

Page 68: ...gers the system to send out a notification or alarmtrigger ChoosefromDiskNoSpace low hard drive space Disk Error hard drive error or Video Loss Enable Select Enable or Disable to activate or deactivat...

Page 69: ...nced and select the Maintain tab 4 Click Save Settings Wait for the system to save your settings Click to save all system settings to a USB flash drive Loading a System Configuration from a USB Flash...

Page 70: ...quirements Prior to using Lorex Stratus Client make sure your system meets or exceeds the following system requirements Description Requirement CPU Pentium 4 or above Operating System Windows 7 8 Mac...

Page 71: ...r the DVR back on ROUTER Not Included COMPUTER Not Included not required for local viewing INTERNET Ethernet Cable included 8 channel model shown Step 2 of 3 Obtain the DVR s Device ID The Device ID i...

Page 72: ...Client 1 icon from the desktop The DVR login screen appears Select Device ID Enter Device ID Enter User Name default admin Enter Password default 000000 Enter Client Port default 9000 Click Login 3 Un...

Page 73: ...9000 Click Login 5 Under Login Type select Device ID 6 Under Device ID enter the DVR s Device ID Press on the remote control to find the Device ID 7 Under User Name enter the DVR s user name default...

Page 74: ...live video Playback View saved video footage Remote Setting Configure system and networking options Local setting Configure where local files are stored on your hard drive Logout Exits remote viewing...

Page 75: ...n Status Shows the type of connection used P2P peer to peer indicatesthat thevideoisstreamingdirectlyfromtheDVRto the computer running the Client Software RLY relay indicates that the video is streami...

Page 76: ...e window Click Preview to view the image or Folder to show the image in the save folder Recording Video You can record video footage directly onto your local hard drive Once the video is in your hard...

Page 77: ...the cameras that display in the main viewing window To show or hide video in the main video window 1 Click beside the channel number to show a channel Click again to hide the channel Click here to sh...

Page 78: ...es Changing the Format of Recorded Video PC Only You can change the format of recorded video saved using Remote Surveillance This allows you to directly backup footage from your DVR as an avi file Thi...

Page 79: ...onnected to 2 Use the PTZ control panel to control the pan tilt zoom focus and iris control of the camera Direction keys Click to pan and tilt the camera Speed Slider Increase or decrease the pan and...

Page 80: ...w click the desired month year and date Select month and year Select date 3 Under the Type drop down menu select the desired recording type you wish to search for Continuous Alarm or All 4 Select the...

Page 81: ...layback speed Download Content Allows you to download recorded videos to your computer hard drive To download video click the channel you want to back up and click the Download content button A list o...

Page 82: ...ow or hide the record time on the remote display 3 Click Save to apply your settings Configuring Privacy Zone Settings ATTENTION Areas covered by privacy zones are not visible in recordings You can bl...

Page 83: ...e if you select 15 minutes then every file will contain 15 minutes of footage Pre record Select whether to enable or disable pre recording 3 Click Save to apply your settings Configuring the Recording...

Page 84: ...Configuring System Recording Quality 1 Click the Remote Setting tab and click Record MainStream 2 Under Resolution Mode select D1 or 960H If you change the Resolution Mode setting the system will res...

Page 85: ...s Subnet Mask Gateway and DNS settings AutoPortForwarding Select EnableorDisabletoenableordisabletheAutoPortForwarding feature 3 Click Save to apply your settings Configuring the System Substream You...

Page 86: ...down menu select Default to use the default Lorex email server recommended or select Custom to use your own custom SMTP email server If you want to use Lorex s email server recommended 1 In the Sende...

Page 87: ...ails The primary connectivity option uses the Lorex Stratus service to connect to your system over the Internet without requiring port forwarding or DDNS registration For details See Connecting to You...

Page 88: ...ull Screen Select the checkbox so that the channel goes into full screen mode when motion is detected Enable Record Select to enable system recording when motion is detected Post Recording Select the...

Page 89: ...vices are supported on 16 channel models only To configure alarm notifications 1 Click the Remote Setting tab and click Alarm Alarm 2 Configure the following Alarm In Select the channel that you wish...

Page 90: ...deletes the oldest footage first in first out when the hard drive is full You can also select a desired amount of days or hours the system should retain data For example if you select 30 days the har...

Page 91: ...Z camera Parity Select the parity settings of the PTZ camera Cruise Select Enable or Disable Address Select the address of the PTZ camera Consult the PTZ camera s instruction manual for protocol and c...

Page 92: ...eout drop down menu select the duration the menu stays on screen before disappearing 3 Click Save to apply your changes Configuring System User Accounts You can add user accounts on the system To conf...

Page 93: ...Information To view system information 1 Click the Remote Setting tab and click System Info Configuring Firmware Upgrades Firmware upgrades can provide improved functionality to your DVR When firmware...

Page 94: ...for updates The system will check for firmware upgrades every hour NOTE Click Detect to check for firmware updates manually 4 Click Save to save changes Manually Upgrading System Firmware To manually...

Page 95: ...menus that you wish to restore to factory defaults 3 Click Save to restore system defaults for the selected items Configuring Event Settings The Event Settings tab allows you to configure how the sys...

Page 96: ...anel 16 channel models only Latch Time Configure the system latch time after an event occurs 3 Click Save to save changes Configuring Auto Reboot Auto reboot allows the system to restart automatically...

Page 97: ...and above Lorex ECO Stratus Google Play Store For the latest device compatibility list visit www lorextechnology com iPhone iPad Use the Lorex ECO Stratus application to connect to your DVR on the iP...

Page 98: ...efault 9000 Enter User Name default admin Enter Password default 000000 Tap Press to retrieve channels Scan the QR code on the top of the DVR to automatically add the DeviceID OR If your device does n...

Page 99: ...irst time connecting you will be prompted to change the DVR password Tap OK Tap OK 15 Enter a new 6 character password and tap Done This password will be used to connect to your system from now on Ent...

Page 100: ...ng screenshots from live view select the grid area you would like to take a screenshot from or tap to take a screenshot from all connected cameras Select the grid area you would like to take a screens...

Page 101: ...page 103 To use PTZ Controls 1 Tap the channel with your PTZ camera 2 Tap to open PTZ controls 3 Double tap the channel to select it in full screen Use the PTZ controls Click the arrows to control th...

Page 102: ...ordings from the selected day Use the on screen playback controls Select playback time Pause Play Stop Screenshot Manual Record Mute Unmute Viewing Screenshots You can view screenshots or email them u...

Page 103: ...w tap inside the picture to stop the slideshow Delete screenshot Viewing Manual Recordings You can view manual recordings using the app To view manual recordings 1 From the Main Menu tap Record Playba...

Page 104: ...your DVR s To delete a DVR 1 From the Main Menu tap Device Manager 2 Swipe to the right on the DVR you would like to delete and tap Delete Swipe right to delete a DVR 3 Tap Delete to confirm To modify...

Page 105: ...ersion You must have the latest DVR firmware and mobile apps to connect to the DVR over the Internet NOTE For the latest device compatibility list visit www lorextechnology com Connecting to Your Syst...

Page 106: ...de on the top of the DVR to automatically add the Device ID OR If your device does not have a camera manually enter the Device ID printed on the label 7 Under Port enter the Client Port default 9000 8...

Page 107: ...onfirm Tap Confirm 15 Enter a new 6 character password and tap Save This password will be used to connect to your system from now on Enterthenewpassword 16 Tap inside one of the display areas and then...

Page 108: ...reenshot Manual Recording Select channel PTZ Controls Taking Screenshots 1 Tap during live view or playback If taking screenshots from live view Select the grid area you would like to take a screensho...

Page 109: ...86 Using PTZ Controls If you have a PTZ camera not included connected you may control it using the app NOTE You must configure the system to communicate with the PTZ camera locally before you can cont...

Page 110: ...mote Playback 2 Tap Select Channel Select the channel you would like to playback from Tap select channel NOTE If you receive the message No video found close the app and restart it 3 The calendar show...

Page 111: ...ots or share them using the app NOTE To share screenshots you must configure the apps used for sharing Lorex does not support 3rd party applications To view screenshots 1 From the Main Menu tap Image...

Page 112: ...file Select the sharing app Viewing Manual Recordings You can view manual recordings using the app To view manual recordings 1 From the Main Menu tap Record Playback 2 Tap the DVR you would like to vi...

Page 113: ...te or modify your DVR s To delete a DVR 1 From the Main Menu tap Device Manager 2 Press and hold on the DVR you would like to delete and then tap Delete Press and hold to delete To modify a DVR 1 From...

Page 114: ...our local hard drive Installing Lorex Player 11 1 Insert the software CD that comes included with the system OR download Video Player for PC from www lorextechnology com under the page for your DVR mo...

Page 115: ...e Video Window Hide reveal playlist Next File Stop Previous File Open File Rewind Fast Forward About the Advanced Config Menu The Advanced Config menu allows you to select where the screen captures ar...

Page 116: ...ate to the product page for your DVR model and download Video Player for MAC 3 Extract the file and double click the Lorex Mac Player installer pkg file Follow the on screen instructions to install th...

Page 117: ...The default save directory is in your Home folder dvr 3 Double click the video file in the playlist to begin playback Loading Multiple Video Files You can load an entire folder of video files To load...

Page 118: ...A System Specifications As our products are subject to continuous improvement Lorex Technology Inc and its subsidiaries reserve the right to modify product design specifications and prices without not...

Page 119: ...he RS485 port on the rear panel 3 Connect the video cable to a BNC port BNC TX TX 8 channel model shown Configuring PTZ Settings Before you can use the PTZ controls you must enter your camera s PTZ pr...

Page 120: ...rol the PTZ camera locally on your DVR 1 Select the channel that the PTZ camera is connected to 2 Right click and press the PTZ button Enter the system password The PTZ menu opens 3 Use the on screen...

Page 121: ...s as needed Press Save when you are finished to save all created presets Selecting PTZ Presets 1 In the No field select the number of the preset you would like to select 2 Click Go to to go to the pre...

Page 122: ...eo Output port EXTERNAL MONITORS Not Included Not Included PRIMARY MONITOR TV VGA HDMI VGA or HDMI cable BNC cable BNC to RCA adapter To connect the DVR to a television using RCA cables connect a BNC...

Page 123: ...lick Vout Setup 6 Under View Mode select the desired viewing mode Single Quad Nine 8 16 channel models only or Sixteen 16 channel models only 7 Click Vout Setup A menu appears that allows you to selec...

Page 124: ...eo cable from the camera to either Video Input 1 or 2 4 8 channel models or to any Video Input between 1 and 4 16 channel models For example connect the camera to Video INPUT port 1 2 Connect the RCA...

Page 125: ...d drives which are designed to be reliable over long periods of time while recording 24 7 Security certified hard drives are available at www lorextechnology com Removing the Hard Drive To remove the...

Page 126: ...r carefully Hold the hard drive in place and remove the 4 screws securing the hard drive Keep holding the hard drive and turn the DVR back over Remove the hard drive from the DVR Remove the hard drive...

Page 127: ...to secure the hard drive in place Tighten the hard drive screws Placetheharddriveinthescrewslots and slide it into place Insert hard drive screws 1 2 way If installing a 2 5 hard drive place the hard...

Page 128: ...at the hard disk 1 Right click to open the Menu Bar and click the Main Menu button 2 Click Device 3 Click the checkbox under Select to choose the drive you wish to reformat Select checkbox 4 Click For...

Page 129: ...Client Software on page 58 Accessing your DVR within a local network LAN You can connect to your DVR through using the Client Software through the local area network LAN It is recommended to confirm c...

Page 130: ...te control to open the System Information window DVR IP address 2 Write down the IP Address number of the DVR A local IP looks something like this 192 168 5 118 Note that single digit numbers appear a...

Page 131: ...g 192 168 0 100 5 Under User Name enter the DVR s user name default admin 6 Under Password enter the DVR s password default 000000 7 Under Client Port enter the DVR s Client Port default 9000 8 Click...

Page 132: ...ingtoyoursystem youwillbepromptedtochangethepassword Enter a new 6 character password and click OK Enter the new password and click OK Enter the new password in the login screen and click Login to con...

Page 133: ...orward the required ports on your router to your DVR s IP address by following your router manufacturer s instructions For more information on port forwarding see the reference guides on www lorextech...

Page 134: ...te a new account fill in the required fields on the right and click Create Account Enter your account Information and click Create Account Click Create Account 3 Click Warranties to register your prod...

Page 135: ...d click Create Address Enter your address information Click Create Address 6 Fill in the warranty registration form with your product and purchase details Check the sticker underneath your DVR for the...

Page 136: ...ect the product warranty you created in the previous steps Device Name Enter a name for your device You can enter your name business name or anything of your choice This is used to identify this devic...

Page 137: ...d Step 3 of 4 Enable DDNS on the DVR To enable DDNS in your DVR 1 Right click to open the Menu Bar and click the Main Menu button Enter the system password if prompted 2 Click Network and select the D...

Page 138: ...esktop The DVR login screen appears Select IP Login Enter DDNS address Enter User Name default admin Enter Password Enter Client Port default 9000 Click Login tomsmith lorexddns net 3 Under Login Type...

Page 139: ...t Port default 9000 Click Login tomsmith lorexddns net 4 Under Login Type select IP Login 5 Under IP Address enter the Domain name URL Request followed by lorexddns net e g tomsmith lorexddns net 6 Un...

Page 140: ...ted through a power bar or surge protector try bypassing the bar and connecting the power directly to the wall outlet Confirm that there is power at the outlet Connect the power cable to another outle...

Page 141: ...el There is no picture on selected channels camera picture is not being displayed Camera cables are loose or have become disconnected Check the camera video cable and connections Disconnect and reconn...

Page 142: ...R16 EXPAND AND CUSTOMIZE YOUR SYSTEM WITH A FULL RANGE OF CAMERAS ACCESSORIES Accessories www lorextechnology com Specialty Cameras Wireless Cameras Dome Cameras Digital Video Recorders Simulated Came...