Connecting the Cameras
Setup Diagram
Camera
NVR
Scenario 1:
Connect Cameras to NVR
Router
Camera
Router
PoE Switch
ATTENTION:
• This camera is compatible only with select NVRs supporting 4K
camera input. For a list of compatible recorders, visit
lorex.com/compatibility
.
• You must connect the camera to a supporting H.265 NVR to take
advantage of H.265 compression. For instructions on enabling
H.265 compression, visit
lorex.com
, and search for “How do I
enable H.265 compression?”.
NVR
Scenario 2:
Connect Cameras to Local Area Network (LAN)
LNB9272_QSG_EN_R1
Installing the Camera
ATTENTION:
Test your camera prior to selecting a permanent mounting location by
temporarily connecting the camera and cable to your NVR.
Before Installing the Camera
• Decide whether to run the cables through
the wall / ceiling (drilling required) or
along the wall / ceiling.
• If you run the cables along the
wall / ceiling, you must run the
cable through the
cable notch
on
the base. This will keep the camera
base flush to the surface when mounted
.
Cable Notch
To install your camera:
1. Use the included mounting template to mark holes for the screws.
Drill holes for the mounting screws.
NOTE:
Insert the included drywall anchors if you are installing the
camera in drywall.
4. Use the included Allen key to
loosen the adjustment screw
on the camera base. Make
the necessary camera angle
adjustments.
5. Tighten the adjustment screw
to secure the position.
6. Remove the vinyl film from
the camera lens when your
installation is complete.
Problem
Solution
No picture / signal
• Ensure the camera is connected to a compatible
NVR supporting 4K camera input. For full camera
compatibility, visit
lorex.com/compatibility
.
• The camera may take up to 1 minute to power
up after being connected to the NVR. Wait two
minutes before following the steps below.
• Ensure the camera is connected to your NVR or to
your local network.
• If you are not using PoE, you must connect the
camera to a 12V DC power adapter (not included).
• If the camera is connected to the LAN, you must
search your network for cameras using the NVR.
See the NVR’s instruction manual.
• Ensure your NVR is properly connected to a TV/
monitor.
• There may be an issue with your extension cable
run. Connect the camera to the NVR using a
different Ethernet cable.
Picture is too bright
• Ensure your camera isn’t pointed directly at a
source of light (e.g., sun or spot light).
• Slide the sunshade forward to block excess light.
• Move your camera to a different location.
• Check the brightness and contrast settings on
the NVR.
Picture is too dark
• If using during the day, the camera may not
be getting enough light. Slide the sunshade
backwards to let in more light.
• Check the brightness and contrast settings on
the NVR.
Night vision is not
working
• The night vision activates when light levels drop.
The area may have too much light.
Picture is not clear
• Check the camera lens for dirt, dust, spiderwebs.
Clean the lens with a soft, clean cloth.
• Make sure that the cable run is within the
limitations specified in the section ‘Cable Extension
Options’.
Bright spot in
video when viewing
camera at night
• Night vision reflects when pointing a camera
through a window. Move the camera to a different
location.
Picture is in color in
dark conditions
• This camera comes with an image sensor that is
extra sensitive to light, meaning that the camera
stays in color mode at low-light conditions. For
instructions on how to make your camera switch to
night mode, visit
lorex.com
, and search for “How do
I make my camera switch to night mode?”.
No audio
• Audio is only supported on Lorex NVRs. For a list of
compatible recorders, visit
lorex.com/compatibility
.
• Ensure NVR volume is turned on / turned up.
• Ensure audio function on camera is turned on (see
‘
Audio Settings
’).
• Ensure audio is turned up on viewing device.
Troubleshooting
Connect the Ethernet cable to
the camera.
Connect the other end of the
Ethernet cable to the NVR’s PoE
ports. The camera may take a
minute to power up after
being connected.
Connect the other end of the
Ethernet cable to a router or
switch on your network. See
your NVR manual for details on
connecting the camera to your
NVR using a switch or router.
Camera
NVR
OR
(Optional)
12V DC Power
Ethernet Cable
NOTE:
A 12V DC power adapter
(model#:
ACCPWR12V1
, not
included) is only required if
connecting the camera’s Ethernet
cable to a router or switch that
does not support PoE.
Mounting screws (4×)
Camera base
Drywall anchors (4×)
Mounting surface
3. Feed the cable through the
mounting surface or cable
notch. Mount the camera
stand to the surface using
the provided screws.
Adjustment screw
2. Connect cables as shown in the section “Connecting the Camera”.
Connecting the Camera
To enable / disable audio recording and listen-
in audio through a Lorex NVR:
1. From Live View, right-click and click
Main
Menu
. Enter the system user name (default:
admin
) and password.
2. Click (
) and select
Recording
>
Recording
.
3. Under
Channel
, select the channel where the
audio-capable camera is connected.
4. Under
Audio/Video
:
A.
Check the box on the left to enable audio
recording and listen-in audio.
NOTE
: Listen-in audio requires a monitor with
speakers or speakers connected to the NVR.
B.
(Optional) Check the middle checkbox
to enable audio streaming to mobile
applications.
5. Under
Audio Encode
, select the format
that will be used to record audio.
G711A
is
recommended.
6. Click
OK
to save changes.
Audio Settings
ATTENTION:
Audio recording and listen-in audio are disabled by default.
Audio recording and
/ or use of listen-in audio without consent is illegal in certain jurisdictions. Lorex
Corporation assumes no liability for use of its products that does not conform
with local laws.
Adjusting Zoom and Focus
Adjust the camera’s zoom and focus using a compatible NVR. For more
information, see your NVR’s instruction manual on
lorex.com
.
Right-click on the
camera’s live view and
then click
AutoFocus
.
Use the sliders to
adjust zoom and focus.
NOTE:
These instructions are based on current NVR interface and Lorex Secure app. For
the most up-to-date instructions, see your NVR’s instruction manual on
lorex.com.
To enable audio through the Lorex
Secure app:
1. Launch the Lorex Secure app.
From the Home screen, tap the
audio-capable camera to open
the channel in full screen.
2. Tap
to access settings for
the camera.
3. Tap the switch next to
Camera Microphone
to enable
audio.
Prerequisites:
• You must enable audio on the
camera’s sub stream through
a connected NVR. Follow the
instructions to the left for more
information.
• You must connect your NVR to
the Lorex Secure app. See your
NVR's documentation for details.
