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Before installing the camera:

•  Decide whether to run the cables 

through the wall / ceiling (drilling 
required) or along the wall / ceiling.

•  If you run the cables along the wall / 

ceiling, you must run the cable through 
the cable notch on the base. This will 
keep the camera base flush to the wall / ceiling when mounted.

To install the camera:

1.  Use the included mounting template to mark holes 

for the screws. Drill holes for the mounting screws.

NOTE:

 Insert the included drywall anchors if you 

are installing the camera in drywall.

2.  Loosen the 3 cover screws and then lift the cover 

away from the camera.

3.  Mount the camera to the wall using the included 

mounting screws. 

 

 

 

 

 

 

 

 

4.  Set the position and angle of the camera. 

5.  Replace the dome cover and tighten the dome cover 

screws. Remove the vinyl film from the cover.

B. Use a Phillips screwdriver to 

loosen the adjustment screws on 

both sides of the camera module.  

Tilt the camera module. Tighten 

both screws when finished.

A. Rotate the camera 

around the base 

(rotates 360° before 

it is stopped).

C. Adjust the position of the camera 

lens by twisting the camera lens 

housing.

A

C

B

Setup Diagram

Ethernet Cable

12V DC 

(optional)

Installing the Camera

Cable Extension Options

Extend the Ethernet cable run for your camera up to 300ft. See 

table below.

Cable Type

Max Cable 

Run Distance

Max # of Extensions

Cat5e or higher Ethernet 

cable

300ft / 92m

3

You can use a RJ45 Coupler (not included) or switch (not included) 

to connect male ends of Ethernet cable together.

ATTENTION

 - Ensure the camera is working correctly prior to 

permanent installation by temporarily connecting the camera(s) and 

cable(s) to the NVR.

Problem

Solution

No picture / signal

• The camera may take up to 1 minute to power 

up after being connected to the NVR. Wait two 

minutes before following the steps below

• Ensure the camera is connected to your NVR or to 

your local network

• If you are not using PoE, you must connect 

the camera to a 12V DC power adapter (not 

included)

• If the camera is connected to the LAN, you must 

search your network for cameras using the NVR. 

See the NVR’s Instruction Manual

• Ensure your NVR is connected to a TV/monitor

• Make sure that the cable run is within the 

limitations specified in the section ‘Cable 

Extension Options’

• There may be an issue with your extension cable 

run. Connect the camera to the NVR using a 

different Ethernet cable

• Reset the camera to factory default settings. See 

‘Resetting the Camera’ for details

Picture is upside down 

or sideways

• Open the dome cover to adjust the camera 

position

• Use the controls on the NVR to flip the camera 

image. See the NVR’s Instruction Manual

• Move the camera to a different location

Picture is too bright

• Ensure your camera isn’t pointed directly at a 

source of light (e.g. sun or spot light)

• Slide the sunshade (bullet cameras featuring 

adjustable sunshades only) forward to block 

excess light

• Move your camera to a different location

• Check the NVR’s brightness and contrast settings

Picture is too dark

• If using during the day, the camera may not be 

getting enough light. Slide the sunshade (bullet 

cameras featuring adjustable sunshades only) 

backwards to let in more light

• Check the NVR’s brightness and contrast settings

Night vision is not 

working

• The night vision activates when light levels drop. 

The area may have too much light

Picture is not clear

• Check the dome cover for dirt, dust, spiderwebs. 

Clean the dome cover with a soft, clean cloth

Bright spot in video 

when viewing camera 

at night

• Night vision reflects when pointing a camera at a 

window. Move the camera to a different location

Troubleshooting

To Camera:

To NVR:

1. Connect the Ethernet 

cable to the camera.

NOTE:

 A 12V DC 

power adapter (Model#: 

CVA4902, not included) is 

only required if connecting 

the camera’s Ethernet cable 

to a router or switch that 

does not support PoE.

2. Connect the other end of the 

Ethernet cable to the NVR’s PoE 

ports. The camera may take up to 

1 minute to power up after being 

connected to the NVR.

OR

Connect the other end of the Ethernet 

cable to a router or switch on your 

network. See the NVR Instruction 

Manual for details on connecting the 

camera to your NVR.

Connecting the Camera

Cable Notch

Drywall anchors (3x)

Mounting screws (3x)

NVR

OR

Router or switch

SCENARIO 1: Connect Cameras to NVR

SCENARIO 2: Connect Cameras to Local Area Network (LAN)

Router

Router

NVR

NVR

Camera

Camera

PoE Switch

Resetting the Camera

To reset the camera to default settings:

1.  Connect the camera to the NVR with an Ethernet cable. Make sure the 

camera is powered on.

2.  Loosen the dome cover screws and remove the cover. 

3.  Press and hold the reset button on the camera for 10 seconds. The 

camera will reboot with the default settings.

ATTENTION

 - This camera includes an Auto Mechanical IR Cut Filter. When 

the camera changes between Day/Night viewing modes, an audible clicking 

noise may be heard from the camera. This clicking is normal, and indicates 

that the camera filter is working.

ATTENTION

 - This camera is recommended for ceiling mounting only. 

The image may appear sideways if mounted to a wall.

Reset Button

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