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Connecting the Cameras

To install your camera:

Installing the Camera

Connect the Ethernet cable to 

the camera.

Connect the other end of the 

Ethernet cable to the NVR’s PoE 

ports. The camera may take a 

minute to power up after  

being connected.

Connecting the Camera

LNE8974A_QSG_EN_R1

Problem

Solution

No picture / signal

•  Ensure the camera is connected to a compatible NVR. For full camera 

compatibility, visit 

lorextechnology.com/compatibility

.

•  The camera may take up to 1 minute to power up after being 

connected to the NVR. Wait two minutes before following the steps 

below.

•  Ensure the camera is connected to your NVR or to your local network.

•  If you are not using PoE, you must connect the camera to a 12V DC 

power adapter (not included).

•  If the camera is connected to the LAN, you must search your network 

for cameras using the NVR. See the NVR’s instruction manual.

•  Ensure your NVR is properly connected to a TV/monitor.

•  There may be an issue with your extension cable run. Connect the 

camera to the NVR using a different Ethernet cable.

Picture is too bright

•  Ensure your camera isn’t pointed directly at a source of light (e.g., 

sun or spot light).

•  Move your camera to a different location.

•  Check the brightness and contrast settings on the NVR.

Picture is too dark

•  Check the brightness and contrast settings on the NVR.

Night vision is not 

working

•  The night vision activates when light levels drop. The area may have 

too much light.

Picture is not clear

•  Check the camera lens for dirt, dust, spiderwebs. Clean the lens with 

a soft, clean cloth.

•  Make sure that the cable run is within the limitations specified in the 

section ‘Cable Extension Options’.

Bright spot in video 

when viewing camera 

at night

•  Night vision reflects when pointing a camera through a window. Move 

the camera to a different location.

Picture is in color in dark 

conditions

•  This camera comes with an image sensor that is extra sensitive 

to light, meaning that the camera stays in color mode at low-light 

conditions. For instructions on how to make your camera switch to 

night mode, visit 

lorextechnology.com

, and search for “How do I make 

my camera switch to night mode?”

No audio

•  Audio is only supported on Lorex HD NVRs. For a list of compatible 

recorders, visit 

lorextechnology.com/compatibility

.

•  Ensure NVR volume is turned on / turned up.

•  Ensure audio function on camera is turned on (see ‘Disabling Camera 

Audio’).

•  Ensure audio is turned up on viewing device.

Troubleshooting

ATTENTION: 

Test your camera prior to selecting a permanent mounting location by temporarily 

connecting the camera and cable to your NVR.

Before Installing the Camera

• Decide whether to run the cables through the wall / 

ceiling (drilling required) or along the wall / ceiling. 

• If you run the cables along the wall / ceiling, you must 

run the cable through the 

cable notch

 on the base. This 

will keep the camera base flush to the surface when 

mounted.

Connect the other end of the 

Ethernet cable to a router or 

switch on your network. See 

your NVR manual for details on 

connecting the camera to your 

NVR using a switch or router.

Camera

NVR

Setup Diagram

Camera

HD NVR

Scenario 1:

 

Connect Cameras to NVR

Scenario 2:

 

Connect Cameras to Local Area Network (LAN)

Router

Camera

HD NVR

Router

PoE Switch

OR

(Optional)

  

12V DC Power 

ATTENTION: 

This camera is only compatible with select NVRs. For a list of compatible 

recorders, visit 

lorextechnology.com/compatibility

.

Ethernet Cable

NOTES: 

• For weatherproofing instructions, 

see “Using the RJ45 Cable Gland 

(Optional)”.

• A 12V DC power adapter (model#: 

ACCPWR12V2A

, not included) is 

only required if connecting the 

camera’s Ethernet cable to a 

router or switch that does not 

support PoE.

Adjusting Zoom and Focus

Cable 

Notch

Mounting 

Surface

Camera Base

Ball Camera

Dome Cover 

Screw

Dome Cover

1.  Use the included Allen key to loosen 

the screw on the dome cover. Do not 

loosen all the way.

2.  Separate the camera base, ball 

camera, and  dome cover.

3.  Use the included mounting template to mark holes for the 

mounting screws and camera cable.

4.  Drill holes for the mounting screws and camera cable.

5.  Feed the camera cable through the camera base. If you are 

running the cables against a wall or ceiling, make sure to 

pass the cable through the cable notch as shown above.

6.  Connect the cables as shown in the section ‘Connecting the 

Camera’.

7.  Mount the camera base to the mounting surface using the 

included screws and optional drywall anchors.

8.  Place the dome cover over the ball camera.

9.  To attach the dome cover to the camera base:

Drywall Anchors

Mounting 

Screws

10.  Use the included Allen key to tighten the dome cover screw 

halfway onto the camera base. Do not tighten all the way.

11.  Move the ball camera to the desired position. Tighten the 

dome cover screw all the way.

Adjust the camera’s zoom and focus using a compatible NVR. 

For more information, see your NVR’s instruction manual on 

www.lorextechnology.com

.

Right-click on the camera’s live view and then click 

AutoFocus

Use the sliders to adjust zoom and focus.

Resources

Need Help?

Visit us online for up-to-date software and complete instruction manuals

Visit 

lorextechnology.com

1

2

Search for the model number of your product

4

Click on the 

Downloads 

tab

3

Click on your product in the search results

Dome Cover Screw

ATTENTION: 

This camera includes an Auto Mechanical IR Cut Filter. When the camera changes between Day/Night viewing modes, an audible 

clicking noise may be heard from the camera. This clicking is normal, and indicates that the camera filter is working.

C.

 

Attach the dome cover onto the camera base. Ensure that the 

dome cover lays flat against the camera base.

A

. Angle the dome cover as shown below.

Camera 
Base Indent

Protruding Metal Inside the Dome Cover

Dome Cover

B

B

. Align the protruding metal inside the dome cover with the indent 

on the camera base.

C

Camera 
Base

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