WARRANTY
Lotus Wood Stove – 10-Year Warranty
From 1 September 2014, Lotus is offering a 10-year warranty instead of a five-year
warranty. This warranty applies to stoves which are supplied by Lotus after this date.
This warranty covers Lotus Wood Stove model _________ production no.
_____________ purchased on the ____________.
This warranty covers normal firing – i.e. using ordinary chopped wood and pressed
wood briquettes, and only provided the stove is otherwise operated to the
specifications of the directions for use.
This warranty covers the faultless function of the stove, and does not cover
overheating damage, damage to lacquer, wearing parts and movable parts such as
glass, Skamol, stones, shaker grate, smoke baffle plates, packings, slide gate, and
closing gear.
This warranty shall lapse if this stove is not operated so as to comply with the
directions for use, and if deficiencies or similar are aimed to be/are remedied by a
person not authorized by Lotus Heating Systems A/S. This warranty does not cover
damage caused by inappropriate, non-expert/incompetent use of the stove.
If a product is returned to Lotus Heating Systems A/S, and the damage subsequently
turns out not to be covered by this warranty, any costs incurred shall be incumbent on
the customer.
For any warranty repair, the warranty period for the repair carried out shall not be
extended but shall continue to follow the original warranty period.
This warranty shall be valid only if duly completed and subject to simultaneous
presentation of distributor’s original invoice. The warranty period shall follow the
invoice date.
Congratulations on your new Lotus Wood Stove.
Yours Sincerely,
Distributor:
