Lowell Manufacturing Company | UPS6LI Series
Page 10
10.
Limited Warranty
Lowell Manufacturing Company warrants Lowell UPS equipment, when properly applied and operated within
specified conditions, against faulty materials or workmanship for a period of
five years (USA & Canada) or three
years (outside USA & Canada) for UPS6LI Series products
from the date of purchase. Lowell Manufacturing
Company warrants
internal batteries for a period of five years
from the date of purchase. For equipment sites
within the United States and Canada, this warranty covers repair or replacement, at the sole discretion of Lowell
Manufacturing Company. The customer is responsible for the costs of shipping the defective product to Lowell
Manufacturing Company. Lowell Manufacturing Company will pay for ground shipment of the repaired or
replacement product. For equipment outside the US & Canada, the warranty does not include shipping to and
from Lowell Manufacturing Company. This warranty applies only to the original purchaser.
If equipment provided by Lowell Manufacturing Company is found to be
Dead-on-Arrival (DOA)
, Lowell
Manufacturing Company will be responsible for the costs of shipping product to and returning equipment from
the customer in a timely manner as agreed to with the customer, once the customer has requested and received
a
Return Material Authorization (RMA)
number. DOA equipment is defined as equipment that does not properly
function according to user documentation when initially received and connected in conjunction with proper
procedures as shown in the user documentation or via support provided by Lowell Manufacturing Company
personnel or authorized agents.
This warranty shall be void if (a) the equipment is repaired or modified by anyone other than Lowell
Manufacturing Company or a Lowell Manufacturing Company approved third party; (b) the equipment is
damaged by the customer, is improperly used or stored, is subjected to an adverse operating environment, or is
operated outside the limits of its electrical specifications; or (c) the equipment has been used or stored in a
manner contrary to the equipment’s operating manual, intended use or other written instructions. Any technical
advice furnished by Lowell Manufacturing Company or a Lowell Manufacturing Company authorized
representative before or after delivery with regard to the use or application of Lowell Manufacturing Company
equipment is furnished on the basis that it represents Lowell Manufacturing Company’s best judgment under the
situation and circumstances, but it is used at the recipient’s sole risk.
EXCEPT AS STATED ABOVE, Lowell Manufacturing Company DISCLAIMS ALL WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
EXCEPT AS STATED ABOVE, IN NO EVENT WILL Lowell Manufacturing Company BE LIABLE FOR DIRECT, INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF Lowell Manufacturing
Company EQUIPMENT, including but not limited to, any costs, lost profits or revenue, loss of equipment, loss of
use of equipment, loss of software, loss of data, cost of substitutes, or claims by third parties. Purchaser’s sole
and exclusive remedy for breach of any warranty, expressed or implied, concerning Lowell Manufacturing
Company equipment, and the only obligation of Lowell Manufacturing Company under this warranty, shall be
the repair or replacement of defective equipment, components, or parts; or, at Lowell Manufacturing Company’s
sole discretion, refund of the purchase price or substitution of an equivalent replacement product.
