Lowell Manufacturing Company | UPSA6-850
Page 9
Limited Warranty
Lowell Manufacturing Company warrants Lowell UPS equipment, when properly applied and operated within
specified conditions, against faulty materials or workmanship for a period of
three years for UPSA6-850 products
from the date of purchase. Lowell Manufacturing Company warrants
internal batteries for a period of three
years
from the date of purchase. For equipment sites within the United States and Canada, this warranty covers
repair or replacement, at the sole discretion of Lowell Manufacturing Company. The customer is responsible for
the costs of shipping the defective product to Lowell Manufacturing Company. Lowell Manufacturing Company
will pay for ground shipment of the repaired or replacement product. This warranty applies only to the original
purchaser.
If equipment provided by Lowell Manufacturing Company is found to be
Dead-on-Arrival (DOA)
, Lowell
Manufacturing Company will be responsible for the costs of shipping product to and returning equipment from
the customer in a timely manner as agreed to with the customer, once the customer has requested and received
a
Return Material Authorization (RMA)
number. DOA equipment is defined as equipment that does not properly
function according to user documentation when initially received and connected in conjunction with proper
procedures as shown in the user documentation or via support provided by Lowell Manufacturing Company
personnel or authorized agents.
This warranty shall be void if (a) the equipment is repaired or modified by anyone other than Lowell
Manufacturing Company or a Lowell Manufacturing Company approved third party; (b) the equipment is
damaged by the customer, is improperly used or stored, is subjected to an adverse operating environment, or is
operated outside the limits of its electrical specifications; or (c) the equipment has been used or stored in a
manner contrary to the equipment’s operating manual, intended use or other written instructions. Any technical
advice furnished by Lowell Manufacturing Company or a Lowell Manufacturing Company authorized
representative before or after delivery with regard to the use or application of Lowell Manufacturing Company
equipment is furnished on the basis that it represents Lowell Manufacturing Company’s best judgment under the
situation and circumstances, but it is used at the recipient’s sole risk.
EXCEPT AS STATED ABOVE, Lowell Manufacturing Company DISCLAIMS ALL WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
EXCEPT AS STATED ABOVE, IN NO EVENT WILL Lowell Manufacturing Company BE LIABLE FOR DIRECT, INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF Lowell Manufacturing
Company EQUIPMENT, including but not limited to, any costs, lost profits or revenue, loss of equipment, loss of
use of equipment, loss of software, loss of data, cost of substitutes, or claims by third parties. Purchaser’s sole
and exclusive remedy for breach of any warranty, expressed or implied, concerning Lowell Manufacturing
Company equipment, and the only obligation of Lowell Manufacturing Company under this warranty, shall be
the repair or replacement of defective equipment, components, or parts; or, at Lowell Manufacturing Company’s
sole discretion, refund of the purchase price or substitution of an equivalent replacement product.
