Lowell UPS9-1000, User & Installation Manual

Page 1: ...UPS9 Series Online UPS Models UPS9 1000 UPS9 1500 UPS9 2000 UPS9 3000 User Installation Manual 06 28 16 ...

Page 2: ...Replacement 10 OPERATIONS 13 Button Operation 13 LCD Panel 13 Audible Alarms 15 Abbreviations in LCD Display 15 UPS Setting 16 Operating Mode Descriptions 19 Fault Reference Codes 20 Warning Indicators 20 TROUBLESHOOTING 21 STORAGE MAINTENANCE 22 Storage 22 Maintenance 22 BATTERIES 23 SPECIFICATIONS 23 OBTAINING SERVICE 24 LIMITED WARRANTY 25 APPENDIX A EXTERNAL BATTERY PACK Model UPS XBP 36 48 72...

Page 3: ...ly Risk of electric shock battery circuit is not isolated from AC input hazardous voltage may exist between battery terminals and ground Test before touching WARNING Fuses To reduce the risk of fire replace only with the same type and size of fuse WARNING Unit intended for installation in a controlled environment CAUTION Do not dispose of batteries in a fire the battery may explode CAUTION Do not ...

Page 4: ... maintenance repair or shipment first ensure that everything is turned off completely and disconnected For additional safety instructions please use the Safety Manual as a reference Special Symbols The following symbols used on the UPS warn you of precautions RISK OF ELECTRIC SHOCK Observe the warning that a risk of electric shock is present CAUTION REFER TO OPERATOR S MANUAL Refer to the operator...

Page 5: ... of sensitive electrical equipment is vital to pro tect against power outages low or high voltage conditions slow voltage fluctuations frequency variations differential and common mode noise transients etc To prevent power line problems from reaching critical systems causing damage to software hardware and equipment malfunc tions the UPS maintains constant voltage isolating critical load output an...

Page 6: ...e output power rating VA Allow a margin for future expansion or calculation inaccuracies from measured power requirements Backup time required will indicate the battery size needed If the load is less than the UPS nominal power rating then actual backup time is longer The following options are available o Connectivity Options Web SNMP Card Relay Card o Battery packs bypass switches See the Specifi...

Page 7: ...Lowell UPS9 Series Manual Pg 7 Selector buttons Front panel Rack display Tower display ...

Page 8: ...work card can be compat ible with popular software and hardware found on the web and in operating systems It can support operating systems such as HP Open View IBM Netview SUN Netmanager etc This enables the UPS to provide instant UPS and power information over the network Please contact your reseller for additional details Emergency Power Off EPO Port A customer supplied switch located remotely c...

Page 9: ...should be operated The instructions in this manual explain how to install the UPS safely Not acknowledging such electrical hazards may be fatal keep this manual for future reference Environment Ensure that all environmental concerns and requirements are met according to specifications listed in this document otherwise the safety of installation personnel cannot be guaranteed and the unit may malfu...

Page 10: ...laws and regulations and performed by appropriate personnel For safety consideration the UPS is shipped from factory with battery wires disconnected Before installing the UPS follow these steps to connect the battery wires Connecting Battery Wires Step 1 Remove front panel Step 2 Connect the battery wires Step 3 Replace front panel ...

Page 11: ...nting brackets to the UPS CAUTION DO NOT use mounting brackets to lift the UPS brackets are only to secure it to the rack Step 3 Place UPS on the support rails and secure in place with front screws allowing the horizontal rails to support the weight of the UPS Tower Installation NOTE Ensure sufficient space is provided for ventilation pg 9 Environment Step 1 Inter connect the tower brackets that s...

Page 12: ...server due to lock up issues Starting the UPS Press the ON MUTE button on the front panel of the UPS for two seconds to power on the UPS Note The battery charges during the first five hours of normal operation Do not expect full battery run time during the initial charge period Software Installation For optimal system protection install UPS monitoring software to fully configure UPS shutdown Follo...

Page 13: ...trical hazards CAUTION Consider all Safety Warnings in previous sections of this manual before proceeding with the battery tray replacement Note Beware that once the battery tray is disconnected from the UPS the equipment connected to the output of the UPS is not protected from power outages Step 1 Remove front panel Step 2 Disconnect the battery tray connector from the UPS Step 3 Pull the battery...

Page 14: ...nual Pg 14 Step 4 Slide the new battery tray back to the original location in the UPS and secure to the front panel with the four screws Step 5 Reconnect the battery tray connector to the UPS Step 6 Replace the front cover ...

Page 15: ...der normal power or transfer to bypass mode if the Bypass enable setting is set by pressing this button Confirm Selection Key Press this button to confirm selection in UPS setting mode SELECT Switch LCD Message Press this button to change the LCD message for input voltage input frequency battery voltage output voltage and output frequency Setting Mode Press and hold this button for 5 seconds to en...

Page 16: ...utput voltage Hz frequency Load Information Indicates the load level by 0 25 26 50 51 75 and 76 100 Indicates overload Indicates the load or the UPS output is short circuited UPS Status Indicates that programmable management outlets are working Indicates the UPS is working in online mode Indicates the UPS is working in converter mode Indicates the UPS is working in bypass mode Indicates the UPS is...

Page 17: ...nected O C Overcharge S F Site Fault E P EPO T P Over Temperature C H Charger Failure B B Battery Fault F U Frequency Unstable in Bypass Mode B V Input Voltage is Out of Bypass Range Audible Alarms Description Buzzer Status Battery Mode Sounds every 4 seconds Low Battery Sounds every second Overload Sounding twice every second Fault Continuously sounds Abbreviations in LCD Display ...

Page 18: ...ut voltage as 115VAC 120 presents output voltage as 120VAC 127 presents output voltage as 127VAC Interface Setting CF ENA Converter mode enable CF DIS Converter mode disable Interface Setting You may set the initital frequency on battery mode BAT 50 Sets output frequency to 50Hz BAT 60 Sets output frequency to 60Hz If converter mode is enabled you may choose the following output frequency CF 50 Se...

Page 19: ... Interface Setting ENA Bypass mode enable DIS Bypass mode disable Interface Setting ENA Advanced ECO mode enable DIS Advanced ECO mode disable Interface Setting ENA ECO mode enable DIS ECO mode disable 04 ECO Enable Disable 06 Bypass Mode Enable Disable 05 AECO Enable Disable 07 Programmable Outlets Enable Disable ...

Page 20: ...tal TOE The LCD display is vertical Interface Setting Choose the following Acceptable input voltage range 55 150 Alternating Flashing Acceptable input voltage range is from 55V to 150V 80 130 Alternating Flashing Acceptable input voltage range is from 80V to 130V 85 135 Alternating Flashing Acceptable input voltage range is from 85V to 135V 08 Programmable Outlets Setting 09 LCD Display Direction ...

Page 21: ... 3 Vo max UPS will provide voltage to output via static bypass circuit for energy saving PFC and INVERTER are still active in this mode AECO mode Advanced Efficiency Corrective Optimizer When the input voltage is within setting range 3 Vo max UPS will provide voltage to output via static bypass circuit for energy saving PFC and INVERTER are off in this mode Frequency Converter Mode Rack When input...

Page 22: ...Bypass mode When input voltage is within acceptable range but UPS is overloaded the UPS will enter bypass mode or bypass mode can be set by the front panel Alarm is sounding every 10 seconds Standby mode UPS is powered off without output power but the battery is still being charged Fault mode The UPS is in fault mode when no output power is supplied from the UPS and the fault icon flashes on the L...

Page 23: ...ger Failure Sounds every second Battery Fault Sounds every second Bypass out of range Sounds every second Bypass frequency unstable Sounds every second Warning Indicators Fault Event Fault Code Icon Fault Event Fault Code Icon Bus start failure 01 x Inverter output short 14 Bus over 02 x Battery voltage too high 27 x Bus under 03 x Battery voltage too low 28 Bus unbalanced 04 Over temperature 41 x...

Page 24: ...is too low or the charger is in fault condition Contact your dealer for support Fault code is shown as 14 and alarm is continuously sounding The UPS shut down automatically because short circuit condition occurred on the UPS output Disconnect loads and check output wiring or connected devices are in short circuit status The icon and are flashing on LCD display and alarm is sounding twice every sec...

Page 25: ...om Possible Cause Remedy Fault code is shown as 01 02 03 04 11 12 13 and 41 on LCD display and alarm is sound ing continuously A UPS internal fault has occurred There are two possible results 1 The load is still supplied but directly by AC utility via bypass 2 The load is no longer supplied with power Contact your dealer for support Battery backup time is shorter than expected Batteries are not fu...

Page 26: ... not isolated from the input voltage Hazardous voltages may occur between the battery terminals and the ground Batteries may cause electric shock and have a high short circuit current Remove all wristwatches rings and other metal personal objects before maintenance or repair and only use tools with insulated grips and handles for maintaining or repairing When replacing batteries install the same n...

Page 27: ...lbs 65 7 lbs Line cord 6 ft 5 15P 6 ft 5 15P 6 ft 5 20P 6 ft L5 30P Receptacles 8 NEMA 5 15R 8 NEMA 5 15 20R 1 NEMA L5 30R 4 NEMA 5 15 20R OPTIONAL BATTERY PACKS Model number N A UPS9 BP36 36E UPS9 BP48 UPS9 BP72 Dimensions W x D x H N A 17 2 x 19 9 x 3 5 in 17 2 x 24 8 x 3 5 in E 17 2 x 19 9 x 3 5 in 17 2 x 24 6 x 3 5 in Weight N A 58 1 lbs 104 4 lbs E 74 6 lbs 104 4 lbs Battery N A 6 12V 9AH 36V...

Page 28: ...f possible help solve the problem over the phone In the event that the unit requires factory service the representative will issue you a Return Material Authorization number RMA If you are returning the UPS for service please follow these procedures 1 Pack the UPS in its original packaging If the original packaging is no longer available ask the Lowell representative about obtaining a replacement ...

Page 29: ... or a Lowell Manufacturing Company approved third party b the equipment is damaged by the customer is improperly used or stored is subjected to an adverse operating environment or is operated outside the limits of its electrical specifications or c the equipment has been used or stored in a manner contrary to the equipment s operating manual intended use or other written instructions Any technical...

Page 30: ...ery box if foreign objects are deliberately or accidentally inserted into the battery box enclosure The battery will discharge naturally if the system is unused for a period of time It should be recharged every 2 3 months if unused If this is not done then the warranty will be null and void During normal operation the batteries will automatically remain in charged condition Servicing of batteries ...

Page 31: ...ews Extended stand 4 point rail kit with screws Selecting Installation Position It is necessary to select a proper environment to install the unit in order to minimize the possibility of damage to the battery box and extend the life of the batteries Please follow the instructions below 1 Keep at least 8 inches 20cm clearance from the rear panel of the unit from the wall or other obstructions 2 Do ...

Page 32: ...ounting brackets to the unit CAUTION DO NOT use mounting brackets to lift the unit brackets are only to secure it to the rack Step 3 Place unit on the support rails and secure in place with front screws allowing the horizontal rails to support the weight of the unit Tower Installation Connecting with UPS and Other Battery Box Follow below installation chart to connect with UPS and another battery ...

Page 33: ...SEQUENCE OF OPERATIONS Model No UPS XBP 36 Step 1 Open the package and place the battery box on a horizontal plane Step 2 Remove the left side of the front panel by pulling it from the lower extremity Step 3 Remove the fixed part of the front panel by removing the 2 screws present Step 4 Remove the metal top cover of the battery box by unscrewing 6 screws on the sides 3 per side 3 screws on top an...

Page 34: ... to put all batteries inside the unit by following the drawing below which indicates wire fastener positions for correct battery placement Step 7 Connect all batteries following the Wiring Diagram in the next section Step 8 Put all batteries inside and secure in place with hold down brackets Step 9 Replace the metal top cover on the unit Close the front fixing plate and the two parts of the front ...

Page 35: ...e left side of the front panel by pulling it from the lower extremity Step 3 Remove the fixed part of the front panel by removing the 2 screws present Step 4 Remove the metal top cover of the battery box by unscrewing 8 screws on the sides 4 per side 3 screws on top and 4 screws on back Step 5 Once the battery box is opened remove the hold down brackets on the left side by unscrewing the 2 screws ...

Page 36: ... inside and secure in place with hold down brackets Step 9 Replace the metal top cover on the unit Close the front fixing plate and the two parts of the front panel and secure with screws Step 10 Connect the battery box to the UPS Note To install the second string of batteries repeat the same procedure on the right side of battery box ...

Page 37: ...on the sides 4 per side 3 screws on top and 4 screws on back Step 5 Once the battery box is opened remove the hold down brackets on the left side by unscrewing the 2 screws on each bracket Step 6 Now it is possible to put batteries inside following the drawing below which indicates fasten positions for correct battery placement Note To install the second string of batteries repeat the same procedu...

Page 38: ... inside and secure in place with hold down brackets Step 9 Replace the metal top cover on the unit Close the front fixing plate and the two parts of the front panel and secure with screws Step 10 Connect the battery box to the UPS Note To install the second string of batteries repeat the same procedure on the right side of battery box ...

Page 39: ...ring Diagrams Model No UPS XBP 36 NOTE The cable connection from the external battery connector to PCB is already present inside the battery box All the other cable connections should be made in accordance with the above wiring diagram ...

Page 40: ...Pg 40 NOTE The cable connection from the external battery connector to PCB is already present inside the battery box All the other cable connections should be made in accordance with the above wiring diagram Model No UPS XBP 48 ...

Page 41: ...Pg 41 Model No UPS XBP 72 NOTE The cable connection from the external battery connector to PCB is already present inside the battery box All the other cable connections should be made in accordance with the above wiring diagram ...

Page 42: ... case contact your dealer Storage Before storing charge the unit 4 hours Store the unit covered and upright in a cool dry location During storage recharge the battery in accordance with the following table Be sure to deliver the spent battery to a recycling facility Storage Temperature Recharge Frequency Charging Duration 13 F to 104 F 25 C to 40 C Every 3 months 1 2 hours 104 F to 113 F 40 C to 4...