installation instructions |
Appendix
Warranty Information
IMPORTANT NOTE: You must keep your original receipt for warranty.
Customers must fill out the online warranty form, or the warranty card included with the
product and post it back to Herma at the reply paid address shown on the back cover in
order to qualify for the manufacturer’s warranty.
www.herma.com.au/warranty
The warranty covers defects in workmanship and materials, provided this product
has been installed in a normal environment and maintained according to the written
instructions. Herma warrants the product against loss of usefulness, discolouration or
deterioration of optical quality within the warranty period as a result of manufacturing or
material defects. This warranty applies only within Australia.
CONDITIONS –
Herma will repair or replace, with the least possible delay, any defective equipment. Any
equipment replaced pursuant to the terms of this warranty shall be retained by Herma
All costs related to installation and re-installation of the Herma Technologies equipment
covered by this warranty are not the responsibility of Herma Technologies. Herma will
not be responsible for any consequential damages during or following installation
procedures.
The user is responsible for any freight costs relating to repair or replacement. Equipment
must be returned to Herma in suitable packing to prevent damage in transit. Herma
will not accept any responsibility for damage to the equipment caused by inadequate
or unsuitable packing, or for any damage howsoever caused whilst the goods are in
transit.
Herma Technologies shall not be liable for any injury, loss or damage, direct or
consequential, arising out of the use of, misuse of, or inability to use, the equipment.
This Warranty does not cover any equipment which has been subjected to misuse,
abuse, neglect, accidental or intentional damage, improper voltage or any alteration
which affects the reliability or performance of the equipment not attributable to faulty
manufacture, parts or labour and without limiting the generality of the foregoing shall not
apply where the defect arose as the result of the following circumstances:
This Warranty does not cover any equipment where usage, adaptation or installation
(including wiring of electrical connections) are not in accordance with our written
installation and operating instructions.
Warranty Periods:
• Galleria Frame and Assembly Hardware: 2 years from date of purchase.
• Screen Surface: 1 year from date of purchase.
