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GENERAL WARRANTY CONDITIONS
You have recently acquired an appliance
distributed by LPG Systems or an LPG
Systems approved distributor. It is the
purchaser/user’s responsibility to find out
from the local authorities the conditions and
professional qualifications that should be met
before using the appliance.
The purchase of this equipment implies
the legal acceptance by the purchaser/
professional user of these general warranty
conditions. If the appliance was sold to you
by an approved LPG Systems distributor, the
purchaser/user should refer to the supplier’s
warranty conditions. These may in no way
increase the undertakings made in these
present warranty conditions. The warranty
can only be implemented and is only valid if
the warranty slip has been duly filled out and
returned to LPG Systems within two weeks of
delivery, irrespective of the country. Warranty
slips that are only partially completed will be
rejected.
The appliance is guaranteed against
manufacturing flaws and defects in the raw
materials. The warranty extends for the
shorter of the following two periods: one (1)
year OR two thousand (2000) hours of use
from the invoice date. During this period, LPG
Systems undertakes to exchange or repair
free of charge, as quickly as possible, any part
that LPG Systems acknowledges as defective,
however LPG Systems does not undertake
to replace the entire appliance. Travelling
and living expenses for our technicians and
transportation costs of the appliance or parts
to and from the after-sales service workshop
are not covered by this warranty.
Replacements and repairs performed within
this warranty, with or without immobilization
of the equipment, shall not have the effect of
extending the warranty period. Replaced parts
become the property of LPG Systems or the
approved distributor. No compensation shall
be paid for loss of use. The purchaser/user is
required to allow LPG Systems the necessary
time and means to carry out all repairs and
deliveries of replacement spare parts. Failure
to comply will absolve us from our obligations
under the warranty.
The only courts of competent jurisdiction are
those within the legal district of LPG Systems’
head office regardless of any jurisdiction
clauses in any other document.
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GENERAL WARRANTY CONDITIONS
(CONT’D)
Warranty exclusions:
• Damage occurring during transportation.
Transportation of this equipment and/or
spare parts is at the recipient’s own risk.
Before taking delivery, it is the recipient’s
responsibility to verify the state of the goods
and to make a claim against the transport
company in the manner usual in the delivery
country.
• Non-observance of the installation and
operating instructions, failure to carry
out maintenance and/or negligence in
maintaining the appliance and/or its filter
cartridges, connection to a faulty electric
supply or a non-earthed electric supply or
a power supply whose voltage is different to
the one indicated on the appliance.
• If an appliance is sold before the end of the
warranty period, the warranty is transferred
to the purchaser for the remaining warranty
period, on the condition that:
i) the original invoice is provided.
ii) that the initial vendor is informed of
the sale.
• Modification, mounting of accessories or
dismantling of the equipment.
• Any operation and/or intervention not
specified in the LPG Systems Operating
Instructions and performed on the
equipment by the purchaser/user and/or any
party not approved by LPG Systems.
• Use of consumables, spare parts,
inappropriate components or parts not
supplied by LPG Systems.
• Blockage of the appliance through aspiration
of a foreign body.
• Normal wear and tear of any of the
equipment’s parts.
• Falls, impacts, lightning, fire, force majeure,
water damage and natural disasters.
