Remote Port Security Device
User’s Guide
555-024-402
Issue 1
October 1996
Troubleshooting
Page 5-4
Access Failure Messages.
5
5
Invalid
Response
The Key
responded to
the Lock’s
challenge, but
the response
was incorrect.
Check the Test Responses to
make sure the RPSD Lock
and RPSD Key Test
Responses match. If access
for this Key is desired and
the Test Responses do not
match, use the Wipe Out
command (see Chapter 4,
“Key Administration and
Use”) to return the Key to an
uninitialized state. Then use
the Key initialization
commands, also found in
Chapter 4.
6
Outgoing Call
An outgoing call
is being placed
from the Lock.
This is not
proper usage,
so the Lock
disconnects
the call.
No action necessary. This is
not a call failure.
7
Ring - No
Answer
The Lock rang
the modem, but
the modem did
not pick up.
Run the Modem Ring test,
described on
page 5-8
, and
follow the directions for
determining the cause of
failure.
8
Force
Disconnect
A Force
Disconnect
command was
issued to the
Lock.
No action necessary. This is
a deliberate disconnect
command issued by the
administrator.
Table 5-1.
Access Failure Messages — Continued
Code
No.
Message
Meaning
Action